To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(25)
Positive reviews(6)
Reviews with photos/video(4)
Negative reviews(2)
Fabian Lemuel Pillay
Superior Double or Twin Room, 1 Bedroom, Garden View
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 29, 2025
Very friendly front-desk woman who carried my bags in. Room was clean and they even agreed to hold my bag for me while I do my safari trip. Restaurant was great too and well-priced and good quality. One of the better places I’ve stayed at. Also near to an ATM and a supermarket which helped! Would definitely recommend.
Irene Yue Tein
Deluxe Double Room
Stayed in Sep 2023
Couples
1 review
3.7/5
Posted on Oct 31, 2023
Location is ok and the room is clean and tidy. Our room's aircon is not working though. Staff were friendly and willing to help. Although they made a mistake in our 2nd booking with them (which resulted in them finding another nearby accommodation for us to stay instead), the experience with Charity Hotel is still quite pleasant :)
Todo tal y como está en las fotos. Muy buen servicio.
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Guest User
Stayed in Jul 2022
Family
5.0/5
Outstanding
Posted on Aug 19, 2022
This hotel is very reasonably priced for the comforts on offer. The rooms are large. There is a full sized bath tub in the double room. Toothpaste, toothbrush and soap is offered. Hot water is available from 3am to 10 pm. There is a small restaurant. Don't be put off by the fact that it is down an unpaved path. The hotel is fine and the staff very professional.
Guest User
Stayed in Sep 2023
Other
4.0/5
Very Good
Posted on Oct 12, 2023
Hotel without too many pretensions, a little out of the center but clean and with a comfortable bed. Clean and functional bathroom in the room, working shower with hot water at all hours. Courtesy at reception. Breakfast to improve
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Guest User
Stayed in Aug 2022
Family
2.0/5
Posted on Sep 13, 2022
We arrived at night, very good attention from the staff. Breakfast good, and very well served. As for the room I do not say the same. Outdated room, horrible decoration and horror bathroom, almost overturned the sink with furniture and everything, damp walls, hole in a wall where the respirator fan was visible… come on, I'm not coming back! Access through the streets to the entrance of the hotel, horrible !!!!