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I thoroughly enjoyed my 5 night stay at Hotel Indigo. The reception staff was very friendly and accommodating. The room was well appointed with nice furnishings and was clean. The bed was comfortable. The room had 2 large windows with a city view. Housekeeping came daily and provided excellent service. The public areas/lobby were nice and clean too. The lobby has a large area with abundant seating, a large fireplace and tv. My only suggestion would be to update the tv to a smart tv for access to Netflix and other apps.

Staff is very polite and helpful Terry location is perfect and close to everything. Going down fall was the Lack of supervision in the pool areas and not really so much the hotels followed but the guests who met their children swim and splash and jump in the Jacuzzi. There needs to be clear posted signs regarding no children in the hot tub under the age of 16 years old

I am a frequent Hilton customer and Hilton Honors member, but will avoid this particular hotel in the future. My family stayed here as part of a block of rooms my niece reserved for her wedding The rooms and views were beautiful, and most of the staff were very friendly; however, we were absolutely shocked and appalled as to how the bar manager treated our wedding guests the Friday night before the wedding. My niece had called in advance and was assured the bar/restaurant could accommodate our crowd, as we came in from all over the U.S. for the event. Instead, the bar manager seemed thoroughly annoyed and bothered all night, and began yelling at some of the guests to MOVE away from the entrance, even though we were not blocking anyone from entry. While the bar apparently closes at 11 pm, we were told by the bartenders at 10:15 that the manager announced it was last call. We are not an unruly group. We were just enjoying some drinks and each other’s company since we rarely get the chance to see each other. (My son and I had just been through Hurricane Milton and were just happy to be safe with family.) My brother-in-law civilly asked if he could inquire about the early closing with the bar manager, who then came over loudly announcing that if anyone wanted to know her name, it was Lanesha, and that she would be happy to spell it if someone wanted to complain. My sister, the mother of the bride, also attempted to calmly speak to her privately, explaining that it was her daughter’s wedding, and that her behavior was making us feel unwelcome, and that it seemed like she was angry with us. The manager was apparently very offended by the use of the word “angry,” and became immediately irate, introducing a discussion about race into a situation that had nothing to do with race. She then walked over to the check-in desk and told the receptionist there to tell us to all quiet down and began turning the lights on and off to make us leave. Many had already left at that point, and the few who remained were simply dumbfounded as to what was happening. We asked the bartenders (most who seemed terribly embarrassed) what we had done to offend anyone, and they just uncomfortably explained they thought it might just be a difference in the way people communicate. I then tried to speak to the manager myself, informing her that I would be leaving reviews detailing this incident, to which she responded that she was “being harassed” and was now calling security. Security??? Again, just absolutely shocked—as this was completely unnecessary. To my knowledge, at no time did anyone other than the manager raise their voice or behave in a way that was inappropriate or threatening (check the security video should there be any doubt). The handful of us left walked outside as security showed up. Together, the manager stood laughing with them, clearly unintimidated in any way. My niece, the bride, told the manager on her way out that she had spoken to the hotel in advance re

Came down to inner harbor for the night with my family. We stayed at a residence inn back in October when we went to Atlanta, so we knew we wanted to stay again in residence inn. Staff was friendly. Room was clean. Valet parking was very convenient. Short 10 minute walk to the harbor. Close to many restaurants/bars.

Chose the hotel for its proximity to JHU. First the good stuff: Staff was uniformly helpful and customer oriented, front desk personnel welcoming and personable. Warm cookies and bottled water a nice touch. Room was generally clean and housekeeping staff wanted to do job well. Responsive staff member came to repair a non-functioning thermostat (needed battery) and noted that we had blocked the TV box and couldn't change channels. Good people all-around. The restaurant was apparently open but one couldn't tell. It was in a corner of the lobby with a few hangers-on at the bar. No coffee or tea available anywhere in the hotel save the machine in one's room - no sugar, no cream - nada. Had to go to One World Cafe about a half block away to get coffee. Hotels that charge half the room rate typically have coffee/tea, etc. in the lobby. I define value as the relationship between the entirety of the experience vs. the price paid for same. Based on this definition the value was substandard. Absent the sweet and attentive personnel we encountered, my star (*) award would be downgraded. Doubletree is a marquis name and this location didn't rise to the standard expected recalling other stays at Doubletree properties. Unfortunately, not recommended.

I’m writing this review because I had an amazing experience with one of the guest service staff members at the Marriott Baltimore Waterfront Minbahadur Ghimire. He was incredibly friendly and went out of his way to ensure that my stay was nothing short of perfect. His attention to detail and willingness to help with everything, from making sure the TV was working smoothly to setting up Netflix for me, made my stay feel personalized and truly exceptional. The hotel itself is beautiful and well-maintained, with spacious rooms that are kept spotlessly clean. The restaurant offers a wide variety of delicious dishes, catering to all tastes and dietary preferences. Every meal was fresh, and the dining experience was a highlight of my stay. The only area that could use improvement is the gym. The equipment is outdated and could definitely use an upgrade. With newer machines and more options, the gym would certainly set the hotel apart even more. Aside from that, the hotel’s location is fantastic. It’s right on the waterfront, close to many attractions, and provides easy access to everything Baltimore has to offer. Overall, my experience was great, and I highly recommend staying here! This version highlights the staff first, as requested, then provides details about the hotel and amenities, including the gym feedback.

The hotel is strategically located and safe, close to Baltimore's inner harbor, with beautiful scenery, high-end business buildings and historical attractions nearby, and it is particularly beautiful to walk at night. A typical American breakfast, not many varieties, eggs, bread and fruit are absolutely full, and the waiter is particularly good. Every Wednesday night, you can enjoy a free dinner, providing rare vegetable salad, unexpected joy. Free coffee and hot water available 24 hours a day in the lobby. Room service did not provide face towels one day, and under the communication of Ctrip customer service, there was a lot of improvement in the next few days. One night, the toilet was suddenly blocked, but the floor service staff and maintenance staff came to dredge in time, and did not affect the residence. Overall, it is recommended to live.

Hotel location is very good. Just in the port area. The scenery in the next round is very good. The hotel's daily store is also delicious. The main one is very safe. Compared with other four seasons, the obvious feeling is that the sanitary preparations are slightly inferior. There is actually a dead ant under the pillow. There are mosquitoes in the room, 16th floor, I really don't know where to come... Oh, the breakfast environment is also very good, overall good, recommended!

Overall experience was below par. From carpets that were in dire need of cleaning with obvious neglect, to the fact that ice machines on multiple floors were inoperable and even though I reported the 9th floor ice machine every day for our entire stay, it never functioned. With conference attendance in the 250-450 range daily it seriously impeded our ability to make meeting changes as there was not a single day where all 4 elevators functioned at the same time. On one morning session, I had to wait for 25 minutes to get an elevator to the top floor meeting space. I finally found a back way through the service elevator to get there. Totally unacceptable. I do expect this level of neglect in a flagship property. It was obvious that staff shortage was an issue as well. Finally the pricing in the hotel restaurant was totally out of line with outside establishments. Charging $12 for a bowl of oatmeal or $21 for a pancake breakfast is obscene. Totally underwhelmed by the experience.

It is especially convenient in the hospital area. One room has a double bed and a double sofa bed. It can be opened for four people. It is also convenient to have a kitchen. The hotel's infrastructure is complete. There are ice machines and water dispensers. There is a free coffee bar.