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Stayed 2N. The property is locate next to the Dogo Onsen (Japan's oldest onsen) which is undergoing renovations. The hotel is equally old and is designed in a very elegant way. I was assigned a low floor room with a partial view of an ornate stage. I opted for the traditional Japanese room which was very large. The floor was tatami and the futon bed would be setup by the houskeepers in the evening and packed away in the morning. The room came with 4 sizes of yukata for you to choose. The yukata can be worn within the property and even for a walk into town. The room was well appointed and clean . The toilet had a bath and squat shower, and WC in a separate closet. The bed was very comfy. Wifi signal was strong. The AC was on the warm side, but fortunately, I could open the windows to let in fresh air. The highlight was the onsen with indoor and outdoor pools. Located next to the onsen entrance was self-service **free** sake and some sweets for children. Breakfast was served in a banquet hall and with an incredibly large array of choices. All the staff we met were hospitable. Will return.

First Shikoku, first Dogo Onsen. The word of mouth has become very late. We stayed at 2023.1.17 １. Stayed in haiku suite. Since it was an early morning flight, I arrived quite early than check-in, so I stopped by the hotel to leave my luggage. A veteran man guided me to the front desk immediately. However, while disappointed by the expressionless and cold response of the young woman at the front desk, it was because of this that I arrived too early, so I asked her to leave her luggage and go sightseeing. And check in. It is not possible that the door of the cleaning tool box right next to the entrance of the room called haiku suite remained empty. (This place remains open all the time during my stay.) The room was clean and of course large, but I think the back of the amenities and the dusty details were not well cleaned. Dinner is at the restaurant. I stayed in a large room, so is it like this when considering the accommodation fee? It was delicious with elegant seasoning, but I have the impression that there were many similar seasonings. I chose Western food for breakfast. It was good to have an extraordinary feeling with the silver lid and an omelet on the white tablecloth. It was a private room-style seat, but there were two tables, the distance from the neighbor was close, and it was too quiet to hear the conversation, so I was uncomfortable. This might have been quite relaxing with room service. The man of the staff who guided me to the room on arrival checked out and told me what I casually asked. I was impatient, so I forgot completely, so I thought I could tell you by extension, etc., but it was probably the hospitality of the person who was not in the manual. I'm sorry that there is no hot water in the bath. Somehow, I wondered if it would be a good inn if I became a regular, but I won't visit again.

We stayed for 2 nights in Standard Twin. It was a parking view, but it was very clean, including the bathroom, although it was not large, and the USB port on the bedside was convenient for charging the smartphone. Also, the amenities dripping coffee and empty refrigerator were good. The room had slippers and snow dags, and I liked the beach sandals, and I was comfortable with snow dags that were not resistant to walking outside. The public bath on the top floor was healed with a clean open-air bath with a good view. I went to 6:00 for two days from 6:00 in the morning, but I think it was good to open a little earlier because it was quite crowded. Breakfast was the same for two days, but there were so many original options that I never got tired. Uwajima slices, tofu and French toast were especially delicious and I ate too much every morning. Access from the city is good and if you have the opportunity to stay at Dogo Onsen, I would like to choose it next time.

The leisure room type with massage chair(seen by the photo on the web) that I booked via trip.com was sold out when I arrived at 9.30pm, appreciated that finally a higher ranked staff offered me a room in the Annex building, thank-you so much.

空港よりリムジンバスで850円、大街道下車目の前。事前にジョルダンアプリでチケット買っておくとスムーズ。なおタクシーでも2500円程度、3人で乗ればバスと変わらない。帰りは大街道バス停から乗る人がかなり多いので混雑嫌うならタクシーもあり。 ブティックが数店舗入るキャパシティであり、地方クラウンプラザの中でも規模がデカい。レセプションその他スタッフの質も高い。雲海やスカイラウンジのスタッフもかなり質が高く泊まっていて非常に居心地がよく。部屋内は今どきのクラウンプラザらしくブラウン調、落ち着いた雰囲気でいい。どこのクラウンプラザも古いのは当たり前なので特に気にならない。 隣は三越のためお土産には事欠かないのはもちろん、面白いことに1Fにフードコートを構える珍しいデパートなので食事も色んな手段を選べる。眼の前は大街道の停留所なので路面電車で色んな場所へ繰り出すにも便利、市駅なら歩いても散歩に丁度いいし、ホントにいい場所に構えたもんだなと。 ANA使いならもちろんここ1択だろうけど、交通至便で朝食もスカイラウンジでの眺めを楽しみながら優雅になんて考えると、旅行のいい思い出を作るならここのホテルを使うのがベストな感じ。

I applied for a plan with half board for two days and one night. The exterior looks old, but the interior has a modern and bright impression, including a restaurant. Many of the front desks were veterans and kind, and many of them were young like students because the restaurant was busy, but I had a good feeling including the first 々 feeling. The main dinner seemed to have been wrong with the advance request information, but it was helpful to respond immediately. I thought it would be nice to have a change in the contents of the buffet at dinner and the buffet at breakfast (shell pasta and pumpkin gratin that I only saw at the night buffet, etc. persistently It was a sloppy taste that wasn't too much.) Close to the shopping street and Dogo Onsen main building, I made a reservation for accommodation by seeing the word of mouth, but the parking fee was 800 yen / day, but it was a hotel that I could have a pleasant stay and wanted to repeat.

This is the garden suite that I set for the first night. It is located on the B1 floor of the hotel's annex, which is the first floor. I like it at first sight when facing the garden landscape. Facilities are very complete, humidifier Bluetooth speaker coffee maker and so on, as well as very comfortable mobile hammock! It is really comfortable to lie in the sun and read a book and listen to music. The hotel only has a mini Japanese local TV, but stay in this hotel and don't think about watching TV and experience the beautiful environment! I booked a two-day spa, signature massage and body & facial care package, to relax and unwind. The outdoor pool is only open from June to September, but you can still walk to the front to see the scenery. It is highly recommended to order breakfast and dinner because the hotel restaurant arranges every meal so well, I stayed for four nights without repeating the dishes all day. The hotel also provides airport transfers and round-trip taxis within Matsuyama Castle. A single trip of 3300 yen is a good deal. In short, I will come again in another season.

Great location. Easy walk to Matsuyma Castle. Right next door to Okaido shopping gallery with restaurants, convenience stores etc. Chose this hotel because of photos of the Skyspa - on top floor of hotel, indoor & outdoor. Especially great at night sitting in the outdoor spa looking at the city lights. Friendly staff, helpful. Beautiful, modern hotel. Easily accessible by tram from JR Matsuyama heading for Dogo Onsen. And as with many places in Japan where little Englsih is spoken - please be patient and polite

Before you go: it is good to speak some Japanese. I tried to book it directly with the ryokan so I could choose a menu plan but the English version of the website was not showing available dates and the Japanese version was not allowing to enter a non-Japanese phone number. I emailed them (in Japanese) and was able to get a reservation with the meal plan of my choice (breakfast and dinner and some special side dishes). We stayed at what I think is called superior Japanese room. It was very spacious. Besides the onsen on the first floor, the room itself has a large ofuro. Meals were served in our room. I liked this for breakfast but missed seeing people around dinner time. The onsen dowstairs has two large baths, one is closed and the other is open with rocks and vegetation around. A glass window separates them. After the onsen, there is self-service beer and/or ice-cream. The food was amazing! But I think I went overboard in ordering the special sea bream sashimi. We stayed two days there, relaxing at the onsen after climbing the Matsuyama castle ramp/steps or after cycling the Shimanamikaido in Imabari (about 40 minutes from Matsuyama) felt like heaven. The staff was extremely warmth and professional. In this place you will see the true Japanese hospitality ”omotenashi”.

The hotel and rooms were very comfortable and the staff couldn’t have been more helpful so feel a little guilty giving it only four stars but I did because we have stayed in other hotels which were a little more personable whereas this was a little commercial so not perfect for the holiday traveller. Next door there is an excellent French /Japanese restaurant I would strongly recommend. Please do not be put of by my review. The hotel is well located and you will have a very comfortable stay.