Furano Apartments

A Perfect Winter Retreat – Highly Recommended! Our stay at this hotel in a breathtaking snowy destination was nothing short of amazing. From the moment we arrived, we were greeted with warmth and professionalism, making us feel instantly welcome. The hotel itself was spotless, with a cozy yet elegant ambiance that perfectly complemented the winter landscape outside. One of the standout aspects of our stay was the exceptional service. The staff went above and beyond to ensure we had everything we needed, always greeting us with a smile and ready to assist with any request. Their attention to detail and genuine hospitality truly set this hotel apart. The convenience of the airport shuttle service was another major plus. It was punctual, well-maintained, and made our arrival and departure seamless. Traveling can sometimes be stressful, especially in winter conditions, but this service made it effortless. For families, this hotel is an absolute gem. Our kids had an incredible time, from enjoying the cozy common areas to indulging in the delicious food. The dining experience was excellent, offering a variety of well-prepared dishes that catered to both adults and children. Every meal felt like a treat, with fresh ingredients and great flavors. Beyond the hotel itself, the snowy surroundings added to the magic of our trip. Whether it was waking up to beautiful snow-covered views or simply enjoying the warm and inviting atmosphere indoors, it was a truly memorable experience. Overall, we couldn’t have asked for a better stay. Everything—from the cleanliness and comfort of the rooms to the friendly service and convenient amenities—was outstanding. We highly recommend this hotel to anyone looking for a wonderful getaway in a winter wonderland, and we can’t wait to return!

Not the best location to other amenities. However, shuttle service to ski resort and train station helps. It is a beautiful hotel, with free flow of wine tasting and snacks in the evening. Fantastic breakfast spread. Free self service laundry. Great atmosphere for families. Would love to spend winter there again.

Very good location for snowboarding. Able to walk to and from the slopes. Staff always happy to help either booking taxi or helping with more pillows. Only negatives are coffee at breakfast time could be better, more room in the ski lockers for our snowboards and more boot warmers and keep in mind Japanese beds and pillows….. nonetheless enjoyed our stay in Furano and highly recommend. Used the gym, the Onsen and laundry services and highly recommend.

Really near to the train station, and room is clean and reasonable sized in Japanese norm. Breakfast is provided with Japanese and Western set of your choice. Bus stop to the ski resort is just across the street. The only complaint is limited choice of restaurants around but there are supermarkets nearby to buy food.

We had a very pleasant stay in Felix West. I had to specially give compliment to the hotel staff and service team. They are very helpful, friendly, patient and professional. Their service and attitude impressed us a lot and that would be the reason for staying at this hotel upon our next visit to Furano. We were a group of 6 and staying at 3-bedroom suite was incredibly nice and comfortable. We had certain privacy by having 3 rooms in the suite and we could also gather in the dining area. Kitchen is fully equipped. Rooms are tidy and neat with amenities. Beds are very comfy and the whole environment was very quiet, so we slept very well. There is also a cafe downstairs. We travelled by car, so quite easy to get to the hotel and there is hotel carpark. If no car, reaching the hotel would be a bit challenging. Overall, we loved and enjoyed a lot our stay in the hotel.

Great location and service, couldn’t fault that. Helpful staff and literally across the road from the gondola. Great inclusions like afternoon tea with desert bar with nice selection of tasty deserts, ice cream and drinks in the evenings. Breakfast could be improved, great for those that like seafood, but not so great for more western food options. I am sure even in winter there are apples, bananas and other options rather than frozen fruits and pastry that comes in packages that lasts a few weeks or at least that is how pastry tasted. One of the kids only eats toast and eggs or pastry and milk for breakfast and couldn’t find anything to eat there. But my husband loved the buffet. Rooms are pretty outdated, so be mindful. Bathrooms haven’t had anything done to them since probably 80-90th, but it was clean and public bath was good. Restaurant was booked out for dinners for a week in advance (at least) when we checked in but it seemed like there is only one seating in general for dinner.

Fenix Furano was a quaint little hotel with little frills, but it suited us fine... we understood the green policy behind minimising housekeeping, and we are totally fine with in. One downside is that they didn't have non-slip mats for the bathtub when you used it to shower. The body soap was very soapy and with the tub surface; making it a potential safety concern... and indeed, my elderly mum-in-law fell and hit her head.. she had a bump and some bleeding. We hope that the management looks into this for the safety of all guests. Apart from this, we enjoyed the tranquillity of the vacinity and drove out to wherever we wanted from there. We would recommend this place if you have a rental car.

I like this accommodation very much. If you come to Furano (self-driving), you must recommend it; I can see that H2 is very hearty and has prepared a welcome card and refreshments; In terms of facilities, everything is available, the kitchen equipment and electrical appliances are first-class, cooking is very convenient, there is also a washing machine and a dryer, although the room does not have air conditioning, but at least a fan, if the window is opened, the summer night is also very cool. No photos of the room, but it feels similar to the website, it is the same beauty.

This homestay is super good and great value for money. The facilities are very advanced, the room is large, and the living room is especially large. Compared with the small rooms in the surrounding hotels, it is really good. Especially recommended