Teresina Apartments

Our stay was basically a night, we arrived well received, the children were c hungry and the buffet was only hot and it worked until 21hs ... a pq pen had not a handful time, but they were c faces of good appetite. But we don't get bad no... rrsds, attached to the hotel has a wonderful mass house. Do not lose the opportunity to meet. The very pleasant, clean, and good spaces( rare thing). Breakfast, well served and pleasant.

Na ala da frente pra rua os quartos são reformados e tem uma boa relação custo benefício. As suítes tem uma ante sala com sofá. Café da manhã, atendimento, estacionamento gratuito, ar condicionado, wi-fi, frigobar, cama e limpeza bons. O banheiro da suite tinha pequeno vazamento de água que deixava parte do piso molhado. TV de led com canais abertos. Boa localização com mercado, museu e rua climatizada perto.

This is not the first time we have stayed at this hotel but this was the most disappointing as far as the hotel goes. The cleanliness is questionable as a matter of fact there was dust on the nightstand in the room. We had issues with the TV not working throughout our stay, the gym, which asked us to disinfect the equipment, did not provide the products. It seems no one cleans the gym. I was there for 10 days and was the only one going to the lobby to request the cleaning products. Staff is friendly but they don’t act proactively to anticipate needs for the customers. The only thing that saved our stay is the restaurant. Wow, the restaurant is spectacular! From the maître D Everaldo who was always available and supporting the team to Venicius, Denilson , Eugênia , Camila , Kaio, Antonio ( I know I am missing a few) and all others who served us so beautifully during our stay. They are the best Teresina has to offer and certainly deserve to be recognized for excellence in service. We spent a significant amount of time in the restaurant or enjoying a meal by ourselves or with family and friends and every single time the food and the service were consistently great. Perhaps, the restaurant team can teach the hotel staff a thing or two about customer service.

Café muito bom e quarto que atende a expectativas . Achamos um pouco estranho a pia não estar dentro do banheiro demoramos para nos adaptar mas nada que atrapalhasse a estadia . O colchão estava um pouco velho