Renjoy Hotel (Changbaishan North Slope Visitor Center) Reviews

Response from Property: Dear guests: Hello, thank you very much for your recognition and support for the quality of Yunju Hotel. A gentle smile, a satisfactory comment, like the warm winter sun and the summer breeze, give us hope and motivation. To make you satisfied and happy, is our wish and pursuit, we will cherish all this and continue to work hard to do better, looking forward to the next encounter with you!

Response from Property: Dear guest, thank you very much for your high evaluation of the hotel. Your recognition of the hotel's geographical location, surrounding catering facilities and room space is of great significance to us and is a strong affirmation of the comprehensive strength of our hotel. In the selection of the hotel site, we have conducted in-depth market research and precise strategic layout, fully considering the travel needs and living convenience of the guests, and chose this location with convenient transportation and complete surrounding supporting facilities. The proximity of the Beipo Scenic Area Distribution Center greatly meets your needs for travel and saves your time and energy costs. The rich catering resources in the surrounding area provide a variety of choices for your business trip or leisure vacation. The spacious design of the room is the result of our careful planning based on our consideration of the guests' living comfort. We are committed to providing you with a spacious, comfortable and warm living environment, so that you can feel the warmth of home during your busy schedule. Your praise will inspire us to continue to maintain and continuously optimize the hotel's services and facilities. We will continue to pay attention to industry trends, combine guests' feedback and needs, and further improve the hotel's service quality and customer satisfaction. I hope that in the future, whether it is business travel or leisure vacation, you will choose our hotel again. We will continue to provide you with high-quality, professional and efficient services to help you make every trip a complete success. Thank you again for your support and trust.

Response from Property: Dear guest: After reading your praise-filled review, all the staff of our hotel are immersed in great joy and full of gratitude! Your recognition is like a bright star, illuminating our way forward, and letting us know that all our efforts and efforts are worthwhile. From the beginning of your reservation, the front desk colleagues started a journey of caring service, patiently answering your many questions about the Changbai Mountain tour, and even guiding the ticket purchase process in detail on WeChat. This enthusiasm is only to allow you, who are new to the hotel, to start your journey with peace of mind and to receive your praise. They are full of a sense of accomplishment. Behind the hotel's new look and complete facilities is our careful preparation and continuous investment. The tea set in the tatami corner allows you to enjoy a relaxing time, the glass bay window brings the beautiful scenery into the room, and there is also an intelligent welcome system and a comfortable smart toilet. Every detail carries our persistent pursuit of quality. Seeing you satisfied is the greatest compliment to us. The rich and diverse breakfast can suit your taste and start a day full of energy for you, which is also what we expect. The hotel's excellent location is the icing on the cake. It is within walking distance of Edelweiss Reindeer Park and Changbai Mountain National Park Tourism Center, allowing you to easily shuttle between the beautiful scenery and enjoy the fun of playing. Special thanks to you for mentioning the warm-hearted female driver. Her enthusiastic service and caring care not only solved your travel worries, but also took you to explore delicious food, showing the humanistic warmth of our hotel. You are impressed by Yunju Hotel, and we are also grateful to you! I look forward to the opportunity to serve you in the future. May your future life be as poetic and picturesque as a poem, and your journey be beautiful everywhere. Thank you again for your favor. Your support is the source of our unremitting motivation!

Response from Property: First of all, I sincerely thank you for choosing to stay in our hotel and for your affirmation of our location. We are deeply sorry for the service negligence you encountered. The carpet in the room is gray. It is cleaned with a vacuum cleaner every day. To make up for your experience, we sincerely provide: free upgrade to the executive room type next time you stay. We understand your feelings very much. We apologize again for the inconvenience caused to you and sincerely ask for an opportunity to improve. I wish you a safe and smooth journey.

Response from Property: Dear guest, we are truly delighted to receive your praise. A spacious room and helpful reception staff are essential elements of a wonderful hotel experience, and we're glad we could offer that to you. The beautiful winter view from the room is indeed a bonus. We look forward to welcoming you back in the future and continuing to provide you with outstanding service.

Response from Property: Dear guest,Thank you so much for your wonderful review! We are delighted to hear that you had a great experience, especially with our kind reception staff allowing for early check-in. Your satisfaction is our top priority, and we are glad we could meet your needs. We look forward to welcoming you back again soon.

Response from Property: 親愛的貴賓，我衹是一個笨重的表達者，有時詞不達意，有時吞吞吐吐，衹要您稍微的留過步履，在這冬日的韶光裏，給您帶來一絲温暖，這些短暫的交集，也是我們最美好的故事，歡迎您來到中國，來到長白山，來到我們酒店，期待您的再次光臨我們酒店！Dear VIP, I am just a bulky expression, sometimes the words do not reach the meaning, sometimes the words are stumbling, as long as you leave a little footsteps, in this winter Shaoguang, to bring you a trace of warmth, these short intersections, but also our most beautiful story, welcome to China, to Changbai Mountain, to our hotel, look forward to your visit to our hotel again!

Response from Property: 尊敬的賓客，首先感謝您對酒店部分服務的肯定，對於前台男員工未達您預期的友好態度，我們致以最誠摯的歉意。我們已將您的反饋作為重要事項進行跟進，會從服務流程規範、員工培訓考核等多方面進行全面審視與優化。針對該員工，我們會開展一對一的服務質量提升培訓，確保其理解並踐行以客為尊的服務理念。同時，您提及的客房服務機器人，是我們智慧酒店建設的重要一環，旨在為您提供高效、便捷的服務。我們會持續收集客人反饋，進一步完善機器人服務細節。希望您能持續關注我們的改進，再次選擇我們酒店，屆時為您呈現煥然一新的服務風貌，再次感謝您的反饋與支持。

Response from Property: Dear guests, Xiaoyun is very excited to see your five-star praise. Thank you very much for your five-star praise. Xiaoyun will not be arrogant or impatient, will not forget her original intention, and will serve every family member who comes here attentively. I look forward to meeting you next time.

Response from Property: Thank you very much for your review. Regarding the air conditioner problem, Xiaoyun solved it. The air conditioner was scrapped. Xiaoyun replaced it with new equipment and restored the normal operation of the air conditioner. This problem has been solved. The network problem was that the external network cable was disconnected. , we have contacted the relevant departments and have repaired it. We are really sorry for the inconvenience caused to your stay. We also hope that you will give Xiaoyun a chance to make corrections. We look forward to your stay again and experience Xiaoyun's highest standards of reception and service.

Response from Property: When you come to Yunju, you are our family. It is natural to be warm and considerate to family members! Hahaha! Your peace of mind and warmth are the greatest affirmation of our work. Yunju Home, you are always welcome to come back

Response from Property: 尊貴的客人，您好，感謝您對雲居酒店的信賴！更感謝您對我們不吝的誇獎，前進的腳步永不停歇，，為了您的信賴和更好的提升我們，我們將更加堅持不懈，雲居酒店等候您的到來，祝您生活愉快！！！

Response from Property: Dear guest, thank you very much for your high evaluation! Providing you with clean and comfortable accommodation and intelligent and thoughtful services is our unremitting pursuit and goal. We are honored by your recognition. We will continue to work hard to continuously improve the quality of our service. We look forward to your visit again and hope that we can create more beautiful memories for you!

Response from Property: Dear guest, thank you very much for your high evaluation! Providing you with clean and comfortable accommodation and intelligent and thoughtful services is our unremitting pursuit and goal. We are honored by your recognition. We will continue to work hard to continuously improve the quality of our service. We look forward to your visit again and hope that we can create more beautiful memories for you!