SureStay Plus Hotel by Best Western AC Luxe Angeles City Reviews

Fourth stay here and it feels good when the staff recognises you. Chose for its location and nice comfy bed and cleanliness. Shower was not as hot as usual and the wifi was still bad. But will definitely stay here again.

Sulit na sulit, Ang babait Ng staff, Ang sarap Ng foods. Uulit kami .

We have stayed here several times. It was always nice. Breakfast was good.

Pros: The building is relatively clean (though I encountered a large cockroach on my last day). Staff are friendly. Hot water is available at the washbasin. Cons: When staying in a top-floor room, rain noise directly echoes into the room and is very loud. Poor soundproofing between rooms - when neighbors are noisy, it's loud enough to prevent sleep (Filipino families often stay at hotels with extended family and friends, partying late into the night). The pool area has an open ceiling design, and voices from poolside carry up to the rooms, creating noise. Shower water pressure is very low (the washbasin has proper water pressure, so isn't this a mistake?). Conclusion: If I could avoid a top-floor room, it wouldn't be bad enough to never stay again. However, since there are many other hotels nearby, I might try others first and only return if they prove to be relatively better.

Was surprised with how comfortable and clean the place was for the price - great value for money! Staff are also very accommodating - from granting your simple requests, assisting you with various concerns. Location is also great as it is situated near many eateries and is a short drive to many Pampanga must-sees. Would stay again!

Not so clean room. The noise outside can hear from the room. But it’s okay for the price

Its close to tourist spots and local transportation is just around the corner for backpackers. you get clean rooms and wonderful staff. you can dip on their pool to freshen up.

Clean, and friendly staff. Nice place to stay. We enjoy. Thank you. Yummy food.

The phone is not working i forgot my things but after they check the room before we leave they did not say anything about it . I take the pouch with tissue but after they check the room they advice as that need to give back the pouch whick i think cost only P3 😅

Nice hotel close to some amenities. It's also close to the mall

I was delightfully surprised with this place. While relatively small and affordable, it offers a premium cozy hotel feel with its room ambiance and huge king size bed. I came with a 6 year old boy so the pool just steps away from our room was just perfect. The pool was kid friendly with steps that offer kids a landing place in between swim. The staff were very accommodating and attended promptly to our needs, including the GM. It also has a restaurant so you can conveniently order food. This will definitely be our go to place in Clark. Thank you Sure stay!

Nice hotel

Hotel was very clean and spacious. Staffs were friendly and helpful. Everything was good except for the aircon. Aircon was not cold even after reporting to front office. Hopefully everything gets fix so that it would be perfect.

 A truly wonderful hotel to stay in while in Angeles. The price is very reasonable. The location is accessible to everything one may need, and the staff are without a doubt, the best team in Angeles.