Souq Al Wakra Hotel Qatar by Tivoli

Souq Al Wakra Hotel Qatar by Tivoli Reviews

Souq Al Wakra Hotel Qatar by Tivoli

Street 891، Al, Al Wakrah, QatarView Hotel Details
Souq Al Wakra Hotel Qatar by Tivoli
Souq Al Wakra Hotel Qatar by TivoliSouq Al Wakra Hotel Qatar by TivoliSouq Al Wakra Hotel Qatar by Tivoli
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Souq Al Wakra Hotel Qatar by Tivoli Guest Reviews

4.6/5
Great
73 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(73)
Positive reviews(51)
Reviews with photos/video(8)
Awesome stay(7)
Great service(6)
Guest User
Classic King Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The hotel is incredible staff was very helping special thanks to buggy man who always use to pick-up and drop us in a busy time.
Response from Property: Dear Guest, Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Al Wakra Hotel Qatar By Tivoli in the near future for another memorable experience. Regards Zoheb Khan Assistant Front Office Manager
AhmadZaleha
Classic King Room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 2, 2024
A nice hotel by the seaside. Wonderful service by all staff. Good location. The beach is just a few steps away and it is fill with restaurants a d there is an old souq nearby as well.
Response from Property: Dear Guest, Thank you for sharing your valuable feedback with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Al Wakra Hotel Qatar By Tivoli in the near future for another memorable experience. Regards Zoheb Khan Assistant Front Office Manager
Norj
Classic King Room
Stayed in Jun 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 29, 2023
I had a wonderful vacation, the room was so unique and the staff was extremely kind and helpful. I could really recommend this place to anyone who wants to have an incredible experience while traveling or just wants to get away for a bit. Souq Al Wakra Hotel has definitely left an impression on me that I won't forget anytime soon. Tip: it’s nice booking here if it’s your bday or anniversary they’ll prepare a surprise for you. In conclusion, I’ll definitely will come back. Thank you to all the staff who made my stay extra special.
Response from Property: Dear Guest,Thank you for sharing your valuable feedback with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Al Wakra Hotel Qatar By Tivoli in the near future for another memorable experience.RegardsZoheb KhanAssistant Front Office Manager
Stephanie Lauren
Classic King Room
Stayed in Aug 2023
Family
16 review
5.0/5
Outstanding
Posted on Sep 13, 2023
Delicious breakfast and excellent staff. My mom and I both enjoyed relaxing massages.
Response from Property: Dear Guest, Thank you for sharing your valuable feedback with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Al Wakra Hotel Qatar By Tivoli in the near future for another memorable experience. Regards Zoheb Khan Assistant Front Office Manager
Ahmad Qaderi
Classic King Room
Stayed in May 2023
Travel with friends
107 review
5.0/5
Outstanding
Posted on Jun 9, 2023
It was a good experience and stay. My room was very small. And AC was difficult to handle due to that
Response from Property: Dear Ahmed,Thank you for your feedback’s and I am happy to know that you were pleased with your stay. We have well noted your constructive feedback’s on room and will ensure to accommodate on your next stay. The inconvenience that was caused due to the AC issue, we will ensure to look in to the matter as soon as possible. Please accept our sincere apology for the inconvenience caused. We hope that you will provide us with another opportunity to welcome you back soon.Sincerely,Ramesh Rajan
Xiaopiqiu
Classic King Room
Stayed in Apr 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Jun 7, 2024
Very nice seaside hotel, right outside the door is the beach and food street
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Al Wakra Hotel Qatar By Tivoli in the near future for another memorable experience. Regards Zoheb Khan Assistant Front Office Manager
VIDU GmbH Werbung
Superior Suite King
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The hotel is ideal for a relaxing stay, sunny days by the pool and trips to the sights. The complex is spacious and offers plenty of space for privacy. The breakfast was super delicious and varied, Kay and Alisha let us start the day every morning with a beaming smile. Thank you for the great hospitality and warmth! See you again soon, Birgit and Markus
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Al Wakra Hotel Qatar By Tivoli in the near future for another memorable experience.RegardsZoheb KhanAssistant Front Office Manager
alarifi
Classic King Room
Stayed in Mar 2024
Family
2 review
4.2/5
Very Good
Posted on Mar 7, 2024
A beautiful and unique place with an authenticity that adds intimacy to the place. It is distinguished by its location on the beach and a professional, cooperative and understanding staff who understand people with special needs. Thank you to them for the upgrade out of consideration for the mother’s condition, may God protect her. If only they had a chair with a lift to bring people with special needs into the pool and take them out of it, it would be a destination. It is preferred for this dear group, retirees and the elderly, for whom this heritage represents greater value and whose children love to make them happy by residing in a place like this that reminds them of the beautiful past. Also, if they had more Saudi channels, especially such as the Qur’an live from Mecca and the Sunnah live from Medina, this would have a good spiritual effect that would be in keeping with the historical atmosphere of the place and the sounds of the call to prayer that are clearly heard around it.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. We have duly noted your improvement feedback and has been escalated to concern team to take appropriate measures.The team and I are very much looking forward to welcoming your return to Souq Al Wakra Hotel Qatar By Tivoli in the near future for another memorable experience. Regards Zoheb Khan Assistant Front Office Manager
Zazou être
Superior King Room
Stayed in Oct 2023
Family
6 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Superb hotel. Lovely staff. A dream setting.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your valuable feedback with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Al Wakra Hotel Qatar By Tivoli in the near future for another memorable experience. Regards Zoheb Khan Assistant Front Office Manager
oderinde o
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 30, 2024
Calm and quiet environment. Love the idea of old traditional and modern aesthetics. Clean room and welcoming staff., Beautiful and clean family beach. Clean pool just thought is a bit small for the nos of rooms. My wife and I enjoy our 4 night stay… We had good sound sleep. Just 14mins or so to the airport. I will definitely love to visit again and highly recommend this to anyone!!
Response from Property: Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Zoheb Khan
Sammy G
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 11, 2024
I want to commend the hotel’s management for the job well done in enhancing customer satisfaction. We (my daughter and my brother) enjoyed a great time at the spa specifically. I want to highlight job well done perfectly by madam Ann at the spa who was very kind, professional and very respectful. Thank you Ann. Viraj thank you too for decorating and making my daughter’s birthday beautiful and memorable. Bibiana thank you for being nice and helpful at the pool and Tarek for the good service with the food. You guys you are a great team. I recommend Souq Al Wakra hotel to anyone who wants to have a wonderful relaxed time especially at the Spa. God bless you all.
Response from Property: Dear Guest, Thank you for taking your time to share your feedback with us and I am happy to know that you liked our beautiful heritage hotel. We hope that we will have an opportunity to welcome you back soon. Sincerely, Zoheb Khan
missvtravels
Stayed in Jul 2024
Solo travelers
4.0/5
Very Good
Posted on Jul 19, 2024
Stayed here for 3 nights as part of the Qatar Airways stopover package. The hotel is about 20 mins away from city center and Uber costed about QAR40 / USD11. The surrounding area is nice, with a public beach and a few restaurants nearby. I thought I booked the Tivoli hotel in Souq Waqif, my mistake, I was quite stressed when I arrived and the reception staff Ahmed helped with what he could, it was too late to change so I decided to stay. The classic room is nice, clean and comfortable but quite small, there isn’t enough space for a proper size writing desk. Bathroom was spacious and good strong shower. The grounds are lovely and well maintained, the pool is a bit small for a hotel of this size. Food wise, the breakfast buffet got a nice selection, I asked for egg benedict and this was done nicely the first morning. I asked for it again the next morning and the staff told me they are unable to do this, so I asked the reason given I had it the day before, another staff went to check again and said it’s ok, but it was very clear that whoever was in the kitchen that day does not know how to make an egg benedict. Also had steak and fries and a strawberry smoothie for lunch which were all great. Had a deep tissue massage at the spa, the masseuse was attentive and listened to my preferences, she worked on these tight knots on my back and I felt relaxed afterwards. Staff are all friendly and helpful. However, housekeeping was a bit inconsistent, one seemed to have done it in a rush and provided new shower gel but forgot about shampoo so I had to call reception and wait for a staff to bring it over. But another day the housekeeping was very thorough and even added little nice touches. Overall had a lovely time and enjoyed my stay. Side note, Doha airport does not have luggage storage, my flight was not till late afternoon, so I left the luggage at the hotel, head out then had to head back to get them before going to the airport which was a pain.
6/13
Response from Property: Dear Guest, Thank you for taking the time to share your experience through our Guest Satisfaction Survey. We appreciate your feedback and see that there is room for improvement based on the comments of your recent experience. Please accept our sincere apologies for not being able to meet our usual standards during your stay. If your time permits, I would be grateful for an opportunity to speak with you directly regarding your experience so as to ensure we take corrective action and restore your confidence in our hotel. Please do share details about your stay (Room No / Arrival & Departure date) in order to take corrective measures. Please let me know the best way to reach you should you be available to discuss your stay with me. My email is zkhan@tivolihotels.com. I look forward to the possibility of hearing from you, Best regards, Zoheb Khan Assistant Front Office Manager
AJamieF
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 11, 2024
This is a very modern hotel but has the breathtaking beauty and traditional look of an old market set a stones throw from the beach and sea. The hotel is all on one level, and there is a golf buggy service that can transport you around the grounds if required. The rooms are excellent, and the air conditioning was a welcome refreshment from the outside heat. The breakfast was excellent with a good variety of food and drinks and the staff were very friendly and welcoming. The hotel pool bar serves food and drinks through out the day and the staff were very attentive and catered for our every need, especially Arpan who was very friendly, couteous and made some very refreshing drinks always with a big smile on his face. The hotel is a 15-minute taxi ride from the airport, which is very good value. There is a metro station nearby but this is a couple of minutes' journey by taxi. Overall, a highly recommended place to stay and definitely a must if you want a relaxing time.
Response from Property: Dear Guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Zoheb Khan Assistant Front Office Manager
Brian S
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 3, 2024
Easily one of the most amazing hotel & restaurant in Qatar. The food and rooms are top notch. The staff are very professional, kind and helpful. The location is right by the sea and accessible. I would recommend this place to anyone visiting.
Response from Property: Dear Guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Zoheb Khan Assistant Front Office Manager
Guest User
Stayed in Nov 2024
Family
5.0/5
Outstanding
Posted on Nov 1, 2024
Great experience during the stay. The hotel location which near the souq really gave us an authentic experience, especially during the night