Souq Al Wakra Hotel Qatar by Tivoli

Souq Al Wakra Hotel Qatar by Tivoli Reviews

Souq Al Wakra Hotel Qatar by Tivoli

Street 891، Al, Al Wakrah, QatarSee Hotel Details
Souq Al Wakra Hotel Qatar by Tivoli
Souq Al Wakra Hotel Qatar by TivoliSouq Al Wakra Hotel Qatar by TivoliSouq Al Wakra Hotel Qatar by Tivoli
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.0/10
Great
72 review
Verified reviews
Location9.0
Amenities8.8
Service8.6
Cleanliness9.3
Filter by:
Sort by:
All reviews(72)
Positive reviews(21)
Reviews with photos/video(7)
Awesome stay(7)
Great service(7)
Delicious breakfast(4)
Great location(3)
Negative reviews(2)
Mariam Almarzooqi
Classic Room
Stayed in Jan 2025
Other
3 review
2.0/10
Posted on Feb 2, 2025
I am extremely disappointed with the lack of support I have received regarding my booking. I made a small mistake in the dates, and despite my efforts to seek assistance, no one has been willing to help me modify the reservation. I had expected better customer service from a hotel of your reputation, but this experience has left me frustrated. If this matter is not addressed, I will have no choice but to leave a negative review reflecting my dissatisfaction. I kindly urge you to reconsider your stance and assist me in resolving this issue. I hope to hear from you soon with a positive resolution.
Response from Property: Dear Ms. Mariam,Thank you for taking the time to share your experience through our Guest Satisfaction Survey. We appreciate your feedback and see that there is room for improvement based on the comments of your recent experience. If your time permits, I would like to seek more details regarding your reservation and any correspondence related to the booking in order to assist you further. I look forward to the possibility of hearing from you,Best regards,Zoheb KhanAssistant Front Office Manager
Guest User
Classic Room
Stayed in May 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 26, 2024
The hotel is incredible staff was very helping special thanks to buggy man who always use to pick-up and drop us in a busy time.
Response from Property: Dear Guest, Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Al Wakra Hotel Qatar By Tivoli in the near future for another memorable experience. Regards Zoheb Khan Assistant Front Office Manager
AhmadZaleha
Classic Room
Stayed in Dec 2023
Couple
4 review
10/10
Outstanding
Posted on Feb 2, 2024
A nice hotel by the seaside. Wonderful service by all staff. Good location. The beach is just a few steps away and it is fill with restaurants a d there is an old souq nearby as well.
Response from Property: Dear Guest, Thank you for sharing your valuable feedback with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Al Wakra Hotel Qatar By Tivoli in the near future for another memorable experience. Regards Zoheb Khan Assistant Front Office Manager
Althamas Karani
Superior Room
Stayed in Apr 2025
Booked for others
1 review
7.0/10
Posted on May 4, 2025
Bad service
Response from Property: Dear Guest,Thank you for choosing our Souq Al Wakra Hotel Qatar By Tivoli, and for sharing with us your feedback - reviews are really important to us, and they allow us to continually improve the experiences we create for our guests. Allow me to apologize for the inconsistencies you experienced during your stay. We strive everyday to deliver the most satisfactory guest experience, and I am sorry to learn that we seem to not have exceeded your expectations in this particular matter.We once again thank you for your time, and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.My warmest regards,Zoheb KhanAssistant Front Office Manager
Norj
Classic Room
Stayed in May 2023
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 29, 2023
I had a wonderful vacation, the room was so unique and the staff was extremely kind and helpful. I could really recommend this place to anyone who wants to have an incredible experience while traveling or just wants to get away for a bit. Souq Al Wakra Hotel has definitely left an impression on me that I won't forget anytime soon. Tip: it’s nice booking here if it’s your bday or anniversary they’ll prepare a surprise for you. In conclusion, I’ll definitely will come back. Thank you to all the staff who made my stay extra special.
Response from Property: Dear Guest,Thank you for sharing your valuable feedback with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Al Wakra Hotel Qatar By Tivoli in the near future for another memorable experience.RegardsZoheb KhanAssistant Front Office Manager
Stephanie Lauren
Classic Room
Stayed in Jul 2023
Family
22 review
10/10
Outstanding
Posted on Sep 13, 2023
Delicious breakfast and excellent staff. My mom and I both enjoyed relaxing massages.
Response from Property: Dear Guest, Thank you for sharing your valuable feedback with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Al Wakra Hotel Qatar By Tivoli in the near future for another memorable experience. Regards Zoheb Khan Assistant Front Office Manager
Ahmad Qaderi
Classic Room
Stayed in Apr 2023
Traveling with friends
145 review
10/10
Outstanding
Posted on Jun 9, 2023
It was a good experience and stay. My room was very small. And AC was difficult to handle due to that
Response from Property: Dear Ahmed,Thank you for your feedback’s and I am happy to know that you were pleased with your stay. We have well noted your constructive feedback’s on room and will ensure to accommodate on your next stay. The inconvenience that was caused due to the AC issue, we will ensure to look in to the matter as soon as possible. Please accept our sincere apology for the inconvenience caused. We hope that you will provide us with another opportunity to welcome you back soon.Sincerely,Ramesh Rajan
Guest User
Classic Room
Stayed in Jan 2025
Family
76 review
10/10
Outstanding
Posted on Feb 8, 2025
A hotel that exceeded expectations very much! 1. Transportation: We took the subway from downtown Doha to AL Wakara Station, 2 riyals. Because we had a subway card, we got off the subway and took the free bus M127 (with Metrolink on the body) at the subway station. It took 10 minutes to get to Al Wakara Musum Station, and walked through the characteristic traditional market to the hotel 2. The hotel is completely furnished 💯, I think it is no worse than the Aman I stayed in Morocco 3. Scenery: The beach is right outside the door, so beautiful! 4. The most special thing is: The hotel breakfast restaurant is very finedining, more exquisite and fresh than the expensive hotels in downtown Doha! We also had dinner at this restaurant, and I recommend the lamb chops! I will come again next time!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.RegardsZoheb KhanAssistant Front Office Manager
Inna Yudina
Classic Room
Stayed in Oct 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Jan 15, 2025
The hotel is a small Arabian fairy tale. Everything was perfect here: the excellent decoration of the hall, the designer decoration of all the rooms, the rooms are no exception. Everything is modern, the lighting in the entire room is controlled by a remote control at the front door. The room has its own coffee machine, among other things. The interior is nice and cozy. The pool and sun loungers are always clean, each sun lounger immediately changes a towel after each vacationer. The staff offers napkins for cleaning sunglasses, water and skewers with fruit. There is also a large selection of board games, if you get bored :) The staff is all very nice, kind and responsive. Despite the distance of the hotel from Doha, its location right on the shore and at the beginning of the embankment makes this place very attractive.
Original TextTranslated by Google
6/18
Response from Property: Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Regards Zoheb Khan Assistant Front Office Manager
Guest User
Junior Suite
Stayed in Oct 2024
Traveling with friends
93 review
10/10
Outstanding
Posted on Jan 20, 2025
Amazing hotel, unrealistically beautiful. With a stunning kitchen
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking your time to share your feedback with us and I am happy to know you liked our beautiful heritage hotel. We hope that we will have an opportunity to welcome you back soon. Sincerely, Zoheb Khan
Guest User
Classic Room
Stayed in Dec 2024
Solo traveler
12 review
8.0/10
Very Good
Posted on Apr 8, 2025
Facing the sea, the room is OK, a little noisy, need to ask the front desk for toiletries
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best Regards Zoheb Khan Assistant Front Office Manager
Konstantin Stepanov
Classic Room
Stayed in Nov 2024
Family
4 review
10/10
Outstanding
Posted on Dec 29, 2024
Great location with access to a small public beach. Good tasty breakfasts. Many thanks for the help to Nura from the reception.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Regards Zoheb Khan Assistant Front Office Manager
Manu++
Classic Room
Stayed in Oct 2024
Couple
6 review
10/10
Outstanding
Posted on Nov 15, 2024
We made a stopover in Qatar for a business trip, we wanted a hotel to rest and spend quiet moments and this hotel has provided it to us. The service is top, we loved everything, the food, service, attention, facilities. Come back
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking your time to share your feedback with us and I am happy to know you liked our beautiful heritage hotel. We hope that we will have an opportunity to welcome you back soon. Sincerely, Zoheb Khan
Guest User
Junior Suite
Stayed in Oct 2024
Traveling with friends
93 review
4.0/10
Posted on Nov 15, 2024
The worst hotel of the three I stayed in Doha, located in some kind of Getovsky district, it's scary to even leave the hotel! I took the largest room, it's still small in size, the first floor is visible, you have to close the windows, I signed up for a hamam, came and it was closed, they started running around looking for the key, waited for half an hour, and in the end I didn't get in, they came up with excuses that they couldn't find the key, then that they needed to clean there, etc. Disgusting service, I don't recommend this hotel for that kind of money
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for choosing our Souq Al Wakra Hotel Qatar By Tivoli, and for sharing with us your feedback - reviews are really important to us, and they allow us to continually improve the experiences we create for our guests. Allow me to apologize for the inconsistencies you experienced during your stay. We strive everyday to deliver the most satisfactory guest experience, and I am sorry to learn that we seem to not have exceeded your expectations in this particular matter.We once again thank you for your time, and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.RegardsZoheb KhanAssistant Front Office Manager
Xiaopiqiu
Classic Room
Stayed in Mar 2024
Business traveler
29 review
10/10
Outstanding
Posted on Jun 7, 2024
Very nice seaside hotel, right outside the door is the beach and food street
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Al Wakra Hotel Qatar By Tivoli in the near future for another memorable experience. Regards Zoheb Khan Assistant Front Office Manager