When I checked in, the front desk said they would upgrade my room, but comparing the photos of the rooms I had booked on the booking platform, I couldn't see any difference. Although the room is large, when I came back at night after going out on the day of check-in, the toilet/bathroom overflowed with the smell of sewerage. After one night, the smell became even stronger! After checking the past reviews on the booking platform again, it turns out that guests pointed out the same problem in the first half of last year (and the same comments appeared again in the first half of this year). At that time, the hotel replied that they would carry out repairs, but the problem still exists! The room I was given was not upgraded but downgraded. Did the front desk clerk never know that the room would smell bad? Very disappointed.
Very Good
1024 reviews
9.2/10
Price from
KRW 35,062
per night
Check Availability
Discover more GreenTree Inn hotels in Aksu City
FAQs About GreenTree Inn Hotels in Aksu City
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.