To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(46)
Positive reviews(36)
Reviews with photos/video(10)
Awesome stay(18)
Awesome rooms(11)
Clean and tidy(6)
Perfect for kids(5)
Friendly host(5)
Tasty restaurant(3)
Negative reviews(1)
Chihhao
Two Bedroom Superior Apartment
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 8, 2025
Very beautiful hotel! And the location is good for ski. The restaurant is also good and delicious.
Arcus Valerian
Two Bedroom Suite
Stayed in Nov 2024
Family
13 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Beautiful accommodation. Conveniently located at Yu Kiroro with ski in ski out. Not crowded. Slopes are good for beginners and intermediate skiers. Powder days are common!
Guest User
Two Bedroom Superior Apartment
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 12, 2025
Excellent place to enjoy a ski trip
Achan
3 Bedroom Superior Apartment
Stayed in Jun 2023
Family
2 review
5.0/5
Outstanding
Posted on Aug 7, 2023
We stayed at Yu Kiroro for one week and it was the best vacation my family could have asked for! You definitely need a car if you will be staying here and there’s plenty of parking for guests outside and near the hotel across the street. The entrance is very welcoming and we felt at home right away. When you check in, each guest receives a complementary parfait and one access to private onsen. The hotel was very clean and very quiet. The kitchen is well-equipped with dish-washer, oven, microwave, and a massive fridge so we simply bought groceries when we felt like staying in at a local supermarket (I recommend TRIAL). The bathrooms were also very nice with room and floor heating so your feet won’t get cold in the morning. The sheets were crisp and clean and the massive window in each room had an amazing view and sunlight on a good day. The restaurant within the hotel was very affordable yet served high quality food with great view of nature. They also offer family friendly activities such as horse riding, morning walks, and outdoor bbq. Overall, it was a great experience to escape from the city to relax and go to onsen every night before it closes at 12 am. They are also very reasonable with room keeping and respectful with our privacy and time as we stayed in a lot. This place is a must try, and we will definitely go back especially in winter! Ask for Alan when you need help and their team will definitely make your stay a memorable one!
6/7
Sixun Ma
Two Bedroom Suite
Stayed in Jul 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Aug 6, 2023
Great experience. It is summertime so it took a 20-minute drive to visit near cities but it will be an advantage in winter for ski.
Karen
One Bedroom Suite
Stayed in Dec 2022
Family
12 review
3.2/5
Posted on Jan 21, 2023
Hotel is beautiful, but more like services apartment. Room towels change after 3 days. If ask for a fresh one need to charge. Service is good but everything need extra charge. 2 bottles of water provide on the first day, after that water need to charge. Not like a hotels have water provide everyday and fresh towels as well. Ski in and out not possible in this moment, due to ski lift is closed.
Guest User
Two Bedroom Suite
Stayed in Nov 2022
Family
3 review
5.0/5
Outstanding
Posted on Jan 19, 2023
Perfect location with perfect view from the room including all facilities inside our room. Highly recommended for family travelling.
Guest User
Two Bedroom Suite
Stayed in Mar 2023
Family
13 review
4.0/5
Very Good
Posted on Apr 11, 2023
The shortage of staff make it not 5 stars hotel
LunaY
3 Bedroom Suite Apartment
Stayed in Jan 2025
Family
1 review
4.5/5
Great
Posted on Feb 12, 2025
It was very convenient as it was directly connected to the ski resort. I had a wonderful time relaxing in the hot springs and sauna.
The staff were friendly and they offer a wide range of services for overseas guests.
You can enjoy cooking in your room and spending time with your family. I'd like to go again!
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Guest User
One Bedroom Premium Suite
Stayed in Jan 2025
Family
9 review
5.0/5
Outstanding
Posted on Feb 8, 2025
The hotel room is very large and clean and comfortable like home, downstairs there is a ski resort, and ski valet to help keep snow board and snow shoes, hot spring private and public, booked private although only an hour, but very comfortable, dinner chose yu Kiroro restaurant 10 is a little early, if later than 10 hourly charged, overall very happy
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Guest User
One Bedroom Suite
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The room was very tasteful, spacious, bright and comfortable. Although it is a resort hotel, it was very quiet. The soup was also good.
Kiroro ski resort is superb, with excellent snow quality, and fresh snow every day and even every trip.
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洪玉鳳
One Bedroom Suite
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 8, 2024
I like it very much😘. I would like to take my family and friends to a place to stay next time
A place suitable for the whole family to travel together. A good place for friends to gather and connect with each other. I like it😘
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6/18
Guest User
Two Bedroom Suite
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Feb 11, 2025
The atmosphere is good.
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Guest User
Two Bedroom Suite
Stayed in Aug 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Sep 20, 2024
This is a foreign-related hotel with new facilities and spacious rooms. All kinds of equipment are tall and large, which is very convenient for us northerners to use. The breakfast is a Japanese and Western buffet, and the Japanese meals are delivered to your table. There are many ski resorts here, and there are also many tennis courts and athletic fields nearby. This hotel is located in the middle of Qingshan, which is great.
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6/10
Guest User
3 Bedroom Suite Apartment
Stayed in Jan 2025
Family
6 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The 6-person suite we booked was very large, and we could interact in the living room while skiing.
There is snow next to the hotel for playing, and you can also take the cable car or shuttle bus to the ski resort.
There are not many dining options, but they all taste good, and there are almost no disappointments.
Dinner and private hot springs must be booked in advance