Courtyard by Marriott Agra

Courtyard by Marriott Agra Reviews

Courtyard by Marriott Agra

Fatehabad Rd, Taj Nagri Phase 2, II, Tajganj, Agra, Uttar Pradesh, 282001, IndiaSee Hotel Details
Courtyard by Marriott Agra
Courtyard by Marriott AgraCourtyard by Marriott AgraCourtyard by Marriott Agra
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Guest Reviews

8.5/10
Very Good
127 review
Verified reviews
Location8.5
Amenities8.5
Service8.4
Cleanliness8.4
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All reviews(127)
Positive reviews(27)
Reviews with photos/video(5)
Clean and tidy(11)
Great service(10)
Great location(6)
Great swimming pool(4)
Tasty food(3)
Well designed(1)
Clean pool(1)
Fresh Prince Harith
Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
9 review
7.0/10
Posted on Dec 16, 2024
I had an exceptional stay at the Courtyard by Marriott in Agra, India. From the moment I arrived, the hospitality and service were outstanding. The hotel’s modern and elegant design perfectly blended with the cultural charm of Agra, making it a relaxing and luxurious retreat. The rooms were spacious, clean, and well-appointed, offering a comfortable and peaceful environment after a day of sightseeing. One of the highlights of my stay was the impeccable service provided by the staff. They were always attentive and eager to ensure I had everything I needed, from the front desk to the restaurant staff. The food was another highlight – I thoroughly enjoyed both the international and local Indian dishes. The breakfast buffet was a delightful start to each day, with a great selection of fresh fruits, baked goods, and traditional Indian breakfast items like parathas and dosas. The hotel’s location is also ideal, being just a short drive away from the iconic Taj Mahal. The rooftop pool offered a great view of the Taj Mahal, which was a perfect spot to unwind in the evening. Overall, I highly recommend the Courtyard by Marriott in Agra for anyone looking for a combination of luxury, comfort, and exceptional service in this beautiful city.
6/7
Response from Property: Dear Guest,Thank you for your incredibly kind and detailed feedback. We are truly delighted to know that your stay at Courtyard by Marriott Agra was exceptional and that every aspect of your visit – from our hospitality and service to the comfort of our rooms and the culinary offerings – contributed to a memorable experience.It’s heartening to hear that our team’s attentiveness and dedication made such a positive impression on you, and that you enjoyed both the international and traditional Indian cuisine at our restaurants. Your appreciation of the hotel’s design, location, and rooftop views of the Taj Mahal means a great deal to us.We are grateful for your recommendation and look forward to the opportunity of welcoming you back for another relaxing and enriching stay in Agra.Warm regards,Saurabh KhannaGeneral Manager
Madhubala
Deluxe King Room
Stayed in Dec 2023
Couples
7 review
9.5/10
Amazing
Posted on Jan 23, 2024
Everyone was fine except that the staff could not pay attention to your needs during breakfast time
Response from Property: Dear Ms. Madhubala,Thank you for your feedback. I’m glad to hear that most aspects of your stay were satisfactory. However, I apologize for the inattentiveness you experienced during breakfast service. Please be assured that we are addressing this with our team to improve our attentiveness and ensure a better experience for all guests.We appreciate your understanding and hope to welcome you back for an improved stay.Warm regards,Saurabh KhannaGeneral Manager
sy8888
Deluxe Twin Room
Stayed in Jun 2023
Business travelers
62 review
8.5/10
Very Good
Posted on Jul 16, 2023
Hotel is a little out of city and not very Marriott standards.. food is not fresh. Room is good though, small but cosy. Staff are always there to help and friendly. But check carefully as overcharges seem to happen quite often. Pool is super nice and so does the well equipped gym. Lots of international tourists. Taj Mahal is close and nice!
Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback. We’re glad to hear you found our rooms cozy and appreciated the friendly assistance from our staff, as well as enjoyed the pool and gym facilities.However, I sincerely regret that some aspects of your experience, including food freshness and billing concerns, did not meet your expectations. Please be assured that your comments have been shared with the relevant teams for immediate review and improvement.We value your insights and hope to welcome you back for a more seamless and enjoyable stay.Warm regards,Saurabh KhannaGeneral Manager
Guest User
Deluxe King Room
Stayed in Nov 2023
Couples
1 review
8.0/10
Very Good
Posted on Dec 28, 2023
Nice hotel. Comfortable and secure. The service was generally very good and polite. But every now and then we would get indifferent ( or more so clueless) service. Location was convenient as it’s so close to the Taj Mahal.
Response from Property: Dear Guest,Thank you for your honest feedback. We’re pleased to know you found our hotel comfortable, secure, and conveniently located near the Taj Mahal. However, I apologize for the occasional indifferent service you experienced. Please be assured that we are addressing this with our team to ensure more consistent and attentive service going forward.We appreciate your comments and hope to welcome you back for an even better stay.Warm regards,Saurabh KhannaGeneral Manager
Guest User
Deluxe Twin Room
Stayed in Oct 2023
Business travelers
14 review
7.0/10
Posted on Nov 29, 2023
This hotel is affordable just for a couple of nights, the location is good for tourists who are visiting the wonderful Taj Mahal. The room are not enough clean with old moquette carpets with spots on the floor, greysh and dirty towels. The quality and taste of the food at the restaurant is acceptable but under the International standard.
Response from Property: Dear Guest,Thank you for sharing your feedback. While we are glad you appreciated our convenient location near the Taj Mahal, I sincerely apologize for the cleanliness issues and the quality of food that did not meet your expectations. Your comments have been shared with our housekeeping and culinary teams for immediate attention and improvement.We value your insights as they help us enhance our standards, and we hope to have the opportunity to welcome you again and provide a better experience.Warm regards,Saurabh KhannaGeneral Manager
My Adventure Journey
Deluxe Twin Room
Stayed in Nov 2023
Couples
64 review
10.0/10
Outstanding
Posted on Jan 16, 2024
Great service , clean room , very recommended stay in here for holiday
Response from Property: Dear Guest,Thank you for your wonderful review! We’re thrilled to hear you enjoyed our great service and clean rooms. Your recommendation means a lot to us.We look forward to welcoming you back for another memorable holiday.Warm regards,Saurabh KhannaGeneral Manager
Annaaaaaa
Deluxe Twin Room
Stayed in Sep 2023
Travel with friends
14 review
9.5/10
Amazing
Posted on Nov 27, 2023
The room was clean and spacious the pool was really nice as well
Response from Property: Dear Guest,Thank you for your kind feedback. We’re delighted to hear that you enjoyed the cleanliness and spaciousness of your room, as well as the pool facilities.We look forward to welcoming you back for another relaxing stay.Warm regards,Saurabh KhannaGeneral Manager
Fraser
Deluxe King Room
Stayed in May 2023
Solo travelers
108 review
10.0/10
Outstanding
Posted on Jun 30, 2023
Food at the on site restaurant was exceptional, especially the dinner men!!!
Response from Property: Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed the exceptional food at our on-site restaurant, especially the dinner menu.We look forward to welcoming you back for another delightful dining experience.Warm regards,Saurabh KhannaGeneral Manager
Guest User
Deluxe Twin Room
Stayed in Feb 2023
Family
1 review
7.0/10
Posted on Mar 11, 2023
It didn't look like a Marriott property. 1) Arrogant staff. 2) View from hotel windows is not good at all. 3) Mosquito in the breakfast area 4) Full of flies and mosquito in kids play area. No one would take care of your special request, was there for anniversary but none of the staff bothered to even wish. Other hotel chains like holiday inn, Radisson are much better then Marriott Agra.
Response from Property: Dear Guest,Thank you for sharing your candid feedback. I sincerely apologize that your experience did not meet the standards you rightfully expected from Courtyard by Marriott Agra.Your concerns regarding staff attitude, the views from the hotel, and the presence of mosquitoes and flies in certain areas are taken very seriously. Please rest assured that these issues have been escalated for immediate review and corrective action. Additionally, I regret that your special anniversary was not acknowledged — this is certainly not reflective of the warm and attentive hospitality we strive to provide.We appreciate your insights as they help us improve, and we hope you might consider giving us another opportunity in the future to deliver the true Marriott experience.Warm regards,Saurabh KhannaGeneral Manager
Dejian
Deluxe Twin Room
Stayed in Apr 2023
Couples
18 review
9.0/10
Great
Posted on Jun 4, 2023
room is big and clean. there is no restaurant or other shops around.
Response from Property: Dear Guest,Thank you for your feedback. We’re glad you found your room spacious and clean. While our hotel offers excellent dining options on-site, we understand the convenience of nearby shops and restaurants and appreciate your comments.We hope to welcome you back for another comfortable stay.Warm regards,Saurabh KhannaGeneral Manager
sumit
Deluxe King Room
Stayed in May 2022
Family
6 review
9.5/10
Amazing
Posted on Jun 17, 2022
Standard Marriott standards you can expect. It never disappoints. Good staff and clean place.
Response from Property: Dear Guest,Thank you for your wonderful feedback. We’re proud to consistently deliver the high standards you expect from Marriott. It’s great to hear you appreciated our staff and cleanliness.We look forward to welcoming you back on your next visit.Warm regards,Saurabh KhannaGeneral Manager
Guest User
Premium King Room
Stayed in Nov 2022
Business travelers
2 review
7.5/10
Posted on Dec 19, 2022
Location good, worth for money, service so so,
Response from Property: Dear Guest,Thank you for your feedback. We’re pleased to know you found our location convenient and good value for money. However, I apologize if our service did not fully meet your expectations. Your comments have been shared with our team for improvement.We hope to have the opportunity to serve you better in the future.Warm regards,Saurabh KhannaGeneral Manager
saKIZ
Deluxe King Room
Stayed in Oct 2023
Business travelers
4 review
10.0/10
Outstanding
Posted on Nov 19, 2023
It was ok
Response from Property: Dear Guest,Thank you for your feedback. We appreciate your stay with us and hope to have the opportunity to provide you with an even better experience in the future.Warm regards,Saurabh KhannaGeneral Manager
Guest User
Premium King Room
Stayed in Jul 2022
Family
1 review
9.0/10
Great
Posted on Sep 1, 2022
Excellent service, neat and clean rooms
Response from Property: Dear Guest,Thank you for your kind words. We’re delighted to hear you appreciated our excellent service and clean rooms. We look forward to welcoming you back soon.Warm regards,Saurabh KhannaGeneral Manager
Dewi
Deluxe Twin Room
Stayed in Nov 2023
Business travelers
11 review
10.0/10
Outstanding
Posted on Jan 7, 2024
Clean
Response from Property: Dear Guest,Thank you for your feedback. We’re glad you found our hotel clean and comfortable. We look forward to welcoming you again soon.Warm regards,Saurabh KhannaGeneral Manager