Abu Dhabi Hotels with Wi-Fi

The hotel was undergoing maintenance work when we checked-in and up until March 2024. It's a bit noisy during the day from 6am to 5pm. But it's ok because we're out in the morning. The staff were very helpful. Needs improvement: Steam/sauna room - it's too small Swimming pool - not accessible because of ongoing renovation

I had a very nice Stay, cozy and clean hotel. Staff are good and accommodating , amenities are good and foods are amazing.

Actually I think to leave the bad feedback for this hotel because of some things, I was expecting from this hotel, when I came with my mom i suddenly felt like the hotel doesn’t match with pictures in reality of this hotel and I was trying to cancel my booking but the trip come had some policy and the guy in reception was so polite and professional he change my room with very nice room with balcony face to the beach, my mom love that room and I change my mind. When we start to leave for few days I realize that it’s really nice hotel, people are polite and very respectful, always smiling and trying their best, the buffet was excellent, thank you chef for cooking delicious meal and we love that, we enjoyed a lot with my mom, breakfast amazing very fresh food and clean!!!! The room was very clean and the workers were very friendly and polite especially Mohammed was cleaning my room 514 he very friendly and so respectful with shining eyes!!!! My Mom love that place we enjoyed a lot and security was helpful and respectful!!!! Thank you guys we enjoyed a lot!!!! I would love to come back again maybe next time🥰特别感谢您们！服务特别棒！下次再来！

We attended our son's wedding at the Fairmont Bab Al Bahr during the second week of March. The hotel is a beautiful resort property, with great amenities and a wonderful view of the Grand Mosque. What set this hotel apart is the superb service and care provided by the entire staff at Fairmont over the duration of our stay. With more than a hundred guests in our collective party, they managed to make everyone comfortable and well cared for. From the reception to the concierge to the wait staff in the restaurants to housekeeping, everyone was attentive and friendly. While it is always hard to remember every name - and one inevitably leaves someone out - we do want to especially recognize Fidan Aghayeva (Restaurant Manager) and her team, Cyril Anne Amorato (Assistant Sales Manager) and her team, Zahid, Jose, Rajeev, Tariq, Joshua, Raymond, Roy, Serian, and so many more. Thank you all for taking such good care of us! We will definitely recommend Fairmont Bab Al Bahr hotel to our friends and family.

Staff couldn’t be bothered to direct and assist to the room. The advertised swimming pool was not available as there was going to be a party till 3am. I received no prior notification of this. It was noisy and we couldn’t sleep even though we were on the side away from the party. There were no plugs next the bathroom mirror and no mirror in the room. I couldn’t style my hair with the straightener as I wanted. The room itself was very dark. The lighting was not adequate. The breakfast was very nice. Plenty of variety. The room was also tidy and clean.

Customer service is friendly but the valet service is very cumbersome. They don’t allow you to park your vehicle by yourselves. The hotel suite is facing seas view. I would suggest the management to consider undergo renovation to make it modern feel. Visited museum while staying in Abu Dubai

The check-in process was easy and less than 5 mins. The front desk staffs are knowledgeable with their own procedures and helpful with questions from us. The airport shuttle services was brilliant as it helps the guest to have a seamless journey.

It's an older hotel that doesnt live up to Sofitel brand standard anymore. However its still clean and fairlly well maintained. There are few important things that make up for this lower rate. Low water pressure and hot water being just slightly warm. Worn out equipment in the room - e.g. iron that can burn your clothes, a speaker that doesnt connect to your phone. The bed is pretty comfy, although my wife complained its too soft for her. Also the gym - trademills are not really good for more experienced runners.They seem cool but are not practical. Swimming pool water doesnt look clean (thats subjective though). Next time i would rather spend a few hundreds AED more and book a different one. And I'm all club silver member and do stay a lot in hotels around the world so I collected quite experience to be able to compare within Accor network and with other chains such as IHG. To me this Sofitel can be rated lower than some Novotel quality level hotels in Asia and MENA.

I stayed here twice during the first ten days of July. Absolutely fantastic, hands down best Accor run property in the UAE. Most of the customer service at Accor hotels in the UAE is atrocious and horrible. But this property, is the absolute opposite. Honestly, other properties in the UAE should send their management and staff to shadow the staff and management at this hotel. All of my requests being an Accor member were met with absolute ease. Everything was efficient and most of all prompt. The staff, Roshani, who checked me in was absolutely wonderful and the staff who checked me in on my second stay, I believe a Moroccan staff early in the morning, was equally fantastic. The hotel goes out of its way for its loyalty members and that is truly appreciated. This has become my go to property in the UAE even if I have work in Dubai. I would not mind the drive because I have tried so many Accor hotels in Dubai and they are frankly just empty properties devoid of service. A special thanks to the staff working at 10pm on the 20th at Aroma. He went out of his way to accommodate my wife and that was very touching. Thanks once again and I will definitely be back.

Very good, nice sized hotel. Excellent pool area with heated outside pool. Great to have direct access to the private beach. All the staff were really helpful and friendly but particularly Binot on the concierge desk. Disappointing that the main Jing restaurant does not offer its full range of international food or its oriental buffet during Ramadan. Yas Shuttle bus is really useful but be warned of unscheduled hour long breaks (usually 6pm/7pm ish during Ramadan. Overall a good experience and we would come back.