Dusit Thani Abu Dhabi

Dusit Thani Abu Dhabi Reviews

Dusit Thani Abu Dhabi

925 Sultan Bin Zayed The First Street (Al Muroor Road), Al Nahyan, Abu Dhabi, Emirate of Abu Dhabi, 00000, United Arab EmiratesView Hotel Details
Dusit Thani Abu Dhabi
Dusit Thani Abu DhabiDusit Thani Abu DhabiDusit Thani Abu Dhabi
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Dusit Thani Abu Dhabi Guest Reviews

4.5/5
Great
62 review
Verified reviews
Location4.4
Amenities4.5
Service4.4
Cleanliness4.6
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All reviews(62)
Positive reviews(62)
Reviews with photos/video(16)
Awesome stay(22)
Delicious breakfast(16)
Clean and tidy(13)
Great service(13)
Awesome amenities(12)
Awesome rooms(9)
Great value for money(6)
Tachadol
Deluxe King Room
Stayed in Sep 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Oct 21, 2024
The room was good. But the temperature knob of the tap for the shower was not well repaired, it almost hit my foot. The breakfast was great with a lot of variety, but there was no Thai style that much, and it was almost the same for 6 nights that I have stayed. During the busy breakfast time (~9 to 10 am), the breakfast room was chaotic. There was someone who just took my table, and the coffee that I ordered never arrived.
Response from Property: Dear Tachadol,Thank you for sharing your detailed feedback. We're glad to hear that you enjoyed your room and the breakfast variety, but we're truly sorry to learn about the issues you experienced during your stay. We apologize for the inconvenience caused by the shower knob and the breakfast service challenges. Rest assured, we will address these concerns to ensure improvements are made, especially during peak breakfast times. We appreciate your patience and hope to have the opportunity to provide you with a more seamless experience in the future. Thank you again for staying with us.Yours,Jean-Pierre Trabut, General Manager
Vivian
Deluxe King Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Good service, a lot of food to choose from, great breakfast, my daughter likes it very much, also good gym center, clean and quiet
Response from Property: Dear Vivian,Thank you for sharing your feedback. We're thrilled to hear that you enjoyed our good service, diverse food options, and great breakfast. It’s wonderful to know your daughter had a great time, and you appreciated our gym facilities as well as the clean and peaceful environment. We hope to welcome you and your family back again soon.Yours,Jean-Pierre Trabut, General Manager
Maulik
Deluxe King Room
Stayed in May 2024
Family
2 review
4.2/5
Very Good
Posted on Jun 17, 2024
Good hotel, and great breakfast selection. Got our room quickly, however if you need a connection between two rooms you should arrive early.
Response from Property: Dear Maulik,We appreciate you taking the time to rate us and post your positive review about your stay at our hotel.Your rating and feedback are invaluable to us.Further to your comments regarding the special requests such as connecting rooms, we would like to clarify that any special requests cannot be guaranteed and are subject to the availability upon arrival.Thank you for choosing to stay with us and we look forward to seeing you again in the near future.Yours,Jean-Pierre Trabut, General Manager
Jubilee S
Deluxe King Room
Stayed in Feb 2024
Business travelers
14 review
4.5/5
Great
Posted on Mar 19, 2024
Visited during Ramadan The breakfast was nice The in room amenity limited. I lost power in my room during the stay so I had the technical support to reset the electricity for my room. All staff friendly and nice Location wise not prime.
Response from Property: Dear Jubilee,Though our location is not up to your preference, we're glad to learn that you enjoyed the experience, overall.Thank you for taking the time to post your positive review and we look forward to welcoming you again soon.Yours,Jean-Pierre Trabut, General Manager
Guest User
Club Deluxe Twin Room
Stayed in Jan 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Good hotel for business travel, nice facilities, very clean. Need to take a car to go everywhere but this is Abu Dhabi so no surprise on that
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience about your recent stay at us.We look forward to welcoming you again soon.Yours,Jean-Pierre Trabut, General Manager
Abdullah
Deluxe Room
Stayed in Aug 2023
Couples
2 review
4.0/5
Very Good
Posted on Sep 30, 2023
It was i wonder hotel
Response from Property: Dear Abdullah,Thank you for sharing your positive review.We look forward to welcoming you again to our hotel in the near future.Yours,Jean-Pierre Trabut, General Manager
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Dec 29, 2024
It's good in general
Response from Property: Dear Valued Guest,We're glad to hear that you found your experience with us good overall. If there's anything specific we can improve or enhance to make your next experience even better, we’d love to hear your thoughts. Your insights are invaluable to us as we strive for excellence.Looking forward to welcoming you again soon!Yours,Jean-Pierre Trabut, General Manager
Yolandi
Deluxe King Room
Stayed in Oct 2023
Business travelers
2 review
4.5/5
Great
Posted on Nov 27, 2023
Good hotel with easy check in and accesible staff members that are willing to helo
Response from Property: Dear Yolandi,Thank you for your rating and positive feedback.We're glad to hear that you enjoyed the overall experience with us.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we all look forward to welcoming you again in the near future.Yours,Jean-Pierre Trabut, General Manager
Dannis Gan
Deluxe King Room
Stayed in Oct 2022
Couples
20 review
4.2/5
Very Good
Posted on Jan 17, 2023
Nice hotel lobby, love the design of the transparent lift. Tried their breakfast and dinner buffet. It was wonderful. Well equipped gym and great pool to chill. Recommend!
Response from Property: Dear Dannis,Thank you for staying at Dusit Thani Abu Dhabi. We are happy to note that you enjoyed the services and facilities of our hotel. We are grateful indeed for your feedback and look forward to welcoming you back to another lovely stay in Dusit Thani Abu Dhabi. Yours, Jean-Pierre Trabut, General Manager
Alnon.92
Deluxe King Room
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Jun 16, 2024
Highly recommended
Response from Property: Dear Alnon.92,We appreciate you taking the time to post your positive review.Considering you rating us 4.5 out of 5, we would love to know if you have any further feedback that could help us enhance our guests' experience in the future.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we look forward to seeing you again soon.Yours,Jean-Pierre Trabut, General Manager
ANOOP
Deluxe Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 26, 2024
VERY GOOD CONDITION
Response from Property: Dear ANOOP,Your fabulous rating and kind feedback are invaluable to us.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we look forward to seeing you again in the near future.Yours,Jean-Pierre Trabut, General Manager
C4chrissie
Deluxe Room
Stayed in Jun 2022
Couples
191 review
5.0/5
Outstanding
Posted on Jul 10, 2022
The location of the hotel is close to the East mangrove and also close to the city. Less than 10 mins if you get taxi or driving yourself. They gave us welcome dessert for EID and hygiene kit which was really considerate. Staffs were very friendly and helpful. Thai restaurant of the hotel was one of the best I had tried in UAE.
Response from Property: Dear Valued Guest,Thank you for staying at Dusit Thani Abu Dhabi. We are happy to note that you enjoyed the services and facilities of our hotel. We are grateful indeed for your feedback and look forward to welcoming you back to another lovely stay in Dusit Thani Abu Dhabi. Yours, Jean-Pierre Trabut, General Manager
attsarana
Deluxe Twin Room
Stayed in Sep 2022
Family
13 review
3.2/5
Posted on Nov 11, 2022
Not a Thai Hospitality the hotel promises. Absolute rude behavior from check-in officer and duty manager on check-out date. The booking has 3 breakfasts included but the attendant initially claimed that breakfasts were not included and took 1h+ to check the bf and fixed the issue. After check out, since we had an evening flight we unwind at lobby seating area (with reception notified and cleared) but duty manager at ground floor (a european woman) came to check on us and explicitly told that this is unacceptable. Tried to contact hotel staff to write a complain but no one reacted or assisted on getting a duty manager details. An absolute disgrace service thats makes our Abu Dhabi trip much less enjoyable.
Response from Property: Dear D260340****,Thank you for staying at Dusit Thani Abu Dhabi. We regret to learn that our team was not able to delight you during your stay, Please be assured that corrective actions have been immediately implemented to ensure that this incident will be prevented from reoccurring. On a different note, we shall revert to your message sent in another platform in due course. We hope that you will give us another opportunity to welcome you back to Dusit Thani Abu Dhabi.
Abhi rahman
Deluxe King Room
Stayed in Jun 2022
Travel with friends
23 review
3.2/5
Posted on Aug 28, 2022
Nicely
Response from Property: Dear Valued Guest,Thank you for staying at Dusit Thani Abu Dhabi. We are happy to note that you enjoyed the services and facilities of our hotel. We are grateful indeed for your feedback and look forward to welcoming you back to another lovely stay in Dusit Thani Abu Dhabi. Yours, Jean-Pierre Trabut, General Manager
jamal
Deluxe King Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 17, 2023
It was excellent πŸ‘
Response from Property: Dear jamal,Thank you for taking the time to share your positive review.We're glad to hear that you enjoyed your experience with us.Thank you for choosing to stay with Dusit Thani Abu Dhabi and we all forward to welcoming you again in the near future.Yours,Jean-Pierre Trabut, General Manager