Hot Springs Hotels in Phuket Province, Thailand

Disappointed with the room although we had a suite. I asked 3 times to have the safe unlocked so I could use it but in vain... quality of the suite quite poor. Very high price.

What really made my experience unforgettable, though, was the staff. Everyone was incredibly friendly, welcoming, and helpful from the moment I arrived. They went above and beyond to make sure I felt comfortable and had everything I needed. The resort itself is clean, well-maintained, and has a warm, inviting atmosphere. I would highly recommend this place to anyone looking for a relaxing getaway with top-notch service. I’m already looking forward to coming back!

We recently enjoyed a wonderful stay at this hotel in Phuket! The cleanliness of the property was impressive, and the staff were exceptionally friendly and accommodating. The facilities, especially the swimming pool, were well-maintained and inviting. We appreciated having three restaurants on-site, offering a variety of delicious meals at reasonable prices. While the breakfast buffet could benefit from a few more options, the quality of the food was acceptable. One minor disappointment was that the steamed dim sum was served cold, which detracted a bit from the experience. On a positive note, the spa services were fantastic, providing a perfect way to unwind. The interior design of the hotel creates a lovely ambiance, making it a great place to relax and rejuvenate. Overall, we had a great time and would recommend this hotel to anyone looking for a peaceful getaway in Phuket!

I had a wonderful stay at this hotel! The private beach was a highlight—clean, peaceful, and perfect for relaxation. The entire property was well-maintained, with spotless rooms and common areas. The staff was friendly and attentive, making the experience even better. Highly recommend for a relaxing getaway!

Especially suitable for people who come to Phuket to spend some time. The feeling of a local five-star hotel is that I feel it is just average on the first day, not as modern as an international chain, but after staying for a few days, I found it very convenient and friendly. The hotel's meals and the beautiful scenery of its cliff restaurant can be said to be the best hotel I have stayed in Phuket, because most hotels in Phuket say that the sea view rooms are not actually facing the sea. There is a very formal foot massage at the downhill of the hotel, 300 baht per hour. Every masseur is certified, it would be a pity if you don't go.

Good location near everything. It is acceptable for peak season prices, can't expect much more. You get what you pay for. Bed was very comfortable, pillows way too big. Shower was good, strong flow of hot water. Staff were ok, helped with anything that was needed.

This is about the 4th or 5th time for us at the hotel over the years. The hotel has stayed the same but thanks to good maintenance there is not much wear and tear. The weather was rainy and during a storm the power of the whole area was out for a few hours. The hotel quickly sent us a letter of apology and offered some snacks. To us it's a great detailed service even though the outage wasn't their fault. We had some great food and drinks in various restaurants dotted around the property. We don't really need to go to other locations, eg a nearby ”village” for meals. They opened 2 restaurants during weekends for breakfast which is great for diverting peak hour traffic. But they kept only one open during weekdays, regardless of the actual number of guests staying at the hotel at the time. This basic lapse in real time management caused mayhem. Kids running amok and receptionists mobbed by agitated heads of large families. Despite this, the staff showed patience, efficiency and professionalism which is commendable.