Hot spring Hotels in Okinawa Prefecture, Japan

Despite not able to get parking lot at e hotel, their staff showed us where we can park our car during our stay. On days when we did not require cleaning, they will still give a bag of new towels & mineral water. They even gave a can of coke too. This is definitely a PLUS points as we need to request for water in some hotel when we did not require cleaning. On their 2nd floor, they have common area for us to have our takeaway meals. They also have soft drinks, hot drinks, alcohol & ice-cream for you to help yourselves with, not forgetting noodles dinner service.... It would be good if e bath tub & shower area were separated. It will hinder my decision to stay there next time if I'm travelling with my parents.

I was very satisfied with the large facilities and the swimming pool at this hotel. The room was spacious, and both the indoor and outdoor pools, along with the hot springs, were very clean, making it a place I want to visit again. Although the breakfast area was a bit small, the food was absolutely delicious. I’d like to especially thank Ms. Jisun Kim, the Korean staff member, for her repeated assistance. However, during check-in, I was quite uncomfortable with the front desk staff member, HIGA, who repeatedly used the phrase ”as I said” while explaining things like the hotel parking. I hope this feedback helps with the hotel's future operations.

If I had the chance to choose again, I would definitely not select LEQU. The reason is that I experienced unfriendly treatment during check-in on December 20. While the female staff member at the front desk was very beautiful, her attitude was truly disappointing. 1️⃣ Our car was parked outside, so I asked if we could unload our luggage first. However, she firmly insisted that I complete the check-in process beforehand. 2️⃣ Regarding the parking lot, although it was located right next to the hotel, she handed us a confusing map. Since I couldn’t understand it, I asked her again for verbal directions. Her reluctant and unclear explanation only left me more confused. Wouldn’t it have been simpler to just say, “The parking lot is next door”? 3️⃣ Throughout the entire interaction, she maintained a sour expression. Did I do something wrong to deserve such an attitude? A bit of professionalism would have gone a long way. I have visited Okinawa many times, but this was the first time I encountered such unkind and unpleasant service. I always thought Japanese people were incredibly friendly, so this experience was genuinely shocking. I am also very disappointed in this hotel overall. It’s evident that staff training is severely lacking. Update: When we were checking out and about to leave with our car, we were informed that we needed to pay ¥10,000 for parking. We returned the car to the parking lot and went back to the hotel to clarify, only to find out that we didn’t need to pay at all. Why didn’t the front desk staff inform us of this during check-in? This oversight caused us unnecessary trouble, as we had to go back to the parking lot to deactivate the card. The entire experience was truly frustrating and disappointing.

Nicely located in Chatan Beach with AEON mall next to it and American village within walking distance. Rooms are well kept considering the older design. Good bed to sleep on. Also free milk and diapers for babies.

The room is extremely small for 2 adults & 1 child but can’t complain much with that price. There’s not much of space to put luggage bag. However, the bathroom is arguably quite spacious. No wardrobe or drawers. The facility seems new and well maintained. Not near to monorail, only one shrine at nearby. If driving, the parking is $1500 yen per night, free to go in or on anytime. Once paid, there’s always a slot for you. The hot spring is quite crowded at night. It has a small swimming pool on 2nd floor, nothing much on the views as the hotel is surrounded by many other buildings.

Really perfect for family!! Although it is very expensive in summer, you will not regret booking! Very nice and fun swimming pools, my kid can spend whole day in the swimming pool. We also joined snorkeling and banana boat at the hotel marine center. Strongly recommend staying for at least 3 days or else you won’t have enough time to use all hotel facilities.

Feel like this room is smaller than general Japan’s hotel rooms. You can’t really open a luggage larger than 24inches unless your luggage are those front opening ones. I am travelling solo with a 20inches lugg so it’s fine for me but there is not much space for me to put my souvenirs(don’t wanna put them on the floor). If you got more than 1 large luggage and plan to buy lots of souvenirs, then you need to consider booking a larger room or other hotels. However, the bed was larger than it was shown in the pics. There is no wardrobe, you could hang your clothes on the rack. Room lowest temperature is 20 degrees so sometimes I still feel hot. Also, the other drawback is the fridge isn’t cold at all. Feels like room temperature so better not to put food inside!! Front desk can’t really speak English but they tried their best to help with everything so 10/10 for service! Please be aware that there is a machine on each floor that looks like coin exchange but it’s for VOD. I admit it’s my fault that I didn’t read the sign. However, front desk refunded after I explained the issue. Forgot my room key & gave me a new one without any charges. Service was better than many luxurious hotels👍🏻 Around 6 minutes walk to monorail and DFS mall. Hotel is very easy to find. Main place mall is just opposite the hotel, a few convenience stores nearby. Less than 10 minutes walk to local tour pick up spot. Didn’t try the hot spring and buffet breakfast but there are many restaurants in Main place mall. The neighbourhood is quiet and not as crowded as International Street.

The room is big and clean. All the rooms are facing Emerald Beach. It has a nice view of the beach and sea. There are a lot of varieties for foods and drinks for breakfast. Foods are nice. The location of hotel is very near to Churaumi Aquarium. You can purchase discounted tickets from the hotel lobby (near the check in counter). Parking is free if you stay in the hotel. Staffs are able to understand English well. There are washers in every rooms level. There is Lawson just beside the hotel. Restaurants are just 10 mins away by car. Overall it was a very satisfying stay for me and husband.

The hotel is dated and need a refresh. The shower is good for sitting to shower and the shower faces the main door , not an ideal layout . The breakfast and service is great. 0verall it not pricy .

The hotel is relatively old, located on a hill, and there are no convenience stores or shopping malls nearby. It is a hotel for physical and mental rest.  Both front desk attendants and restaurant staff can communicate in English. The Christmas buffet in the evening was delicious and also served alcoholic beverages. The hotel is connected to a hot spring with floor-to-ceiling glass views.  The hotel also has a Lounge with free drinks available. 

Despite not able to get parking lot at e hotel, their staff showed us where we can park our car during our stay. On days when we did not require cleaning, they will still give a bag of new towels & mineral water. They even gave a can of coke too. This is definitely a PLUS points as we need to request for water in some hotel when we did not require cleaning. On their 2nd floor, they have common area for us to have our takeaway meals. They also have soft drinks, hot drinks, alcohol & ice-cream for you to help yourselves with, not forgetting noodles dinner service.... It would be good if e bath tub & shower area were separated. It will hinder my decision to stay there next time if I'm travelling with my parents.

I was very satisfied with the large facilities and the swimming pool at this hotel. The room was spacious, and both the indoor and outdoor pools, along with the hot springs, were very clean, making it a place I want to visit again. Although the breakfast area was a bit small, the food was absolutely delicious. I’d like to especially thank Ms. Jisun Kim, the Korean staff member, for her repeated assistance. However, during check-in, I was quite uncomfortable with the front desk staff member, HIGA, who repeatedly used the phrase ”as I said” while explaining things like the hotel parking. I hope this feedback helps with the hotel's future operations.

The room is extremely small for 2 adults & 1 child but can’t complain much with that price. There’s not much of space to put luggage bag. However, the bathroom is arguably quite spacious. No wardrobe or drawers. The facility seems new and well maintained. Not near to monorail, only one shrine at nearby. If driving, the parking is $1500 yen per night, free to go in or on anytime. Once paid, there’s always a slot for you. The hot spring is quite crowded at night. It has a small swimming pool on 2nd floor, nothing much on the views as the hotel is surrounded by many other buildings.

Feel like this room is smaller than general Japan’s hotel rooms. You can’t really open a luggage larger than 24inches unless your luggage are those front opening ones. I am travelling solo with a 20inches lugg so it’s fine for me but there is not much space for me to put my souvenirs(don’t wanna put them on the floor). If you got more than 1 large luggage and plan to buy lots of souvenirs, then you need to consider booking a larger room or other hotels. However, the bed was larger than it was shown in the pics. There is no wardrobe, you could hang your clothes on the rack. Room lowest temperature is 20 degrees so sometimes I still feel hot. Also, the other drawback is the fridge isn’t cold at all. Feels like room temperature so better not to put food inside!! Front desk can’t really speak English but they tried their best to help with everything so 10/10 for service! Please be aware that there is a machine on each floor that looks like coin exchange but it’s for VOD. I admit it’s my fault that I didn’t read the sign. However, front desk refunded after I explained the issue. Forgot my room key & gave me a new one without any charges. Service was better than many luxurious hotels👍🏻 Around 6 minutes walk to monorail and DFS mall. Hotel is very easy to find. Main place mall is just opposite the hotel, a few convenience stores nearby. Less than 10 minutes walk to local tour pick up spot. Didn’t try the hot spring and buffet breakfast but there are many restaurants in Main place mall. The neighbourhood is quiet and not as crowded as International Street.

We had a pleasant stay at Loisir spa tower hotel, the onsen was quiet, clean, staff were great. Near airport and car rental companies. Saved time for a relax breakfast before departure. We will come back again. One thing would like to mention is we left our baby blanket in bedroom. I hope the hotel could find it. Thank you.

The front desk staff's attitude is not bad. The worst is the attitude of the staff at the hot spring, Rikka Rikka Yu. There was no explanation that we were not allowed to come in our room clothes, so I went with my husband who had hurt his heel and was disabled. However, we were told that room clothes were not allowed, so we went back to the room to change, but my husband's foot was hurting, so I decided to just take a shower in the room. So I went alone. After I finished the bath, an older female staff member saw me take two complimentary drinks, one for each person, one for my husband, and called me a thief with a horrible look on her face. Staff: ”One per person.” Me: ”These are for my husband.” Staff: ”My husband.” ”You can get it yourself, Na-san.” I told her about my husband who came in his room clothes and came back to change because his feet hurt. Another female staff member then said, ”This drink is not available to hotel guests.” Even though there was no explanation on the sign. It's not that I'm hesitant to have the drink. The staff's expression and harsh words, and being told I was shoplifting, are the greatest insults. It's the first time I've been humiliated like this. If they had overlooked the sign, there must have been a way to say it. If they had said, ”Sorry, customer, but only one per person,” I would have understood. I felt bad all day that day, and I was so frustrated that I even cried. If anyone is considering staying at this hotel, I strongly recommend that you look elsewhere.

If I had the chance to choose again, I would definitely not select LEQU. The reason is that I experienced unfriendly treatment during check-in on December 20. While the female staff member at the front desk was very beautiful, her attitude was truly disappointing. 1️⃣ Our car was parked outside, so I asked if we could unload our luggage first. However, she firmly insisted that I complete the check-in process beforehand. 2️⃣ Regarding the parking lot, although it was located right next to the hotel, she handed us a confusing map. Since I couldn’t understand it, I asked her again for verbal directions. Her reluctant and unclear explanation only left me more confused. Wouldn’t it have been simpler to just say, “The parking lot is next door”? 3️⃣ Throughout the entire interaction, she maintained a sour expression. Did I do something wrong to deserve such an attitude? A bit of professionalism would have gone a long way. I have visited Okinawa many times, but this was the first time I encountered such unkind and unpleasant service. I always thought Japanese people were incredibly friendly, so this experience was genuinely shocking. I am also very disappointed in this hotel overall. It’s evident that staff training is severely lacking. Update: When we were checking out and about to leave with our car, we were informed that we needed to pay ¥10,000 for parking. We returned the car to the parking lot and went back to the hotel to clarify, only to find out that we didn’t need to pay at all. Why didn’t the front desk staff inform us of this during check-in? This oversight caused us unnecessary trouble, as we had to go back to the parking lot to deactivate the card. The entire experience was truly frustrating and disappointing.

Nicely located in Chatan Beach with AEON mall next to it and American village within walking distance. Rooms are well kept considering the older design. Good bed to sleep on. Also free milk and diapers for babies.

If I had the chance to choose again, I would definitely not select LEQU. The reason is that I experienced unfriendly treatment during check-in on December 20. While the female staff member at the front desk was very beautiful, her attitude was truly disappointing. 1️⃣ Our car was parked outside, so I asked if we could unload our luggage first. However, she firmly insisted that I complete the check-in process beforehand. 2️⃣ Regarding the parking lot, although it was located right next to the hotel, she handed us a confusing map. Since I couldn’t understand it, I asked her again for verbal directions. Her reluctant and unclear explanation only left me more confused. Wouldn’t it have been simpler to just say, “The parking lot is next door”? 3️⃣ Throughout the entire interaction, she maintained a sour expression. Did I do something wrong to deserve such an attitude? A bit of professionalism would have gone a long way. I have visited Okinawa many times, but this was the first time I encountered such unkind and unpleasant service. I always thought Japanese people were incredibly friendly, so this experience was genuinely shocking. I am also very disappointed in this hotel overall. It’s evident that staff training is severely lacking. Update: When we were checking out and about to leave with our car, we were informed that we needed to pay ¥10,000 for parking. We returned the car to the parking lot and went back to the hotel to clarify, only to find out that we didn’t need to pay at all. Why didn’t the front desk staff inform us of this during check-in? This oversight caused us unnecessary trouble, as we had to go back to the parking lot to deactivate the card. The entire experience was truly frustrating and disappointing.

Nicely located in Chatan Beach with AEON mall next to it and American village within walking distance. Rooms are well kept considering the older design. Good bed to sleep on. Also free milk and diapers for babies.