Had some hiccup when trying to check in as there aren't any receptionist for the 10mins we been there.
Unable to complete the check in form too, but when the receptionist came back, we are able to check in smoothly.
The room is clean and comfortable bed, with balcony too.
Even the lobby feels like a 3 stars hotel.
Free breakfast is served with warm food.
The hotel has a good location, safe surroundings and convenient parking. There are shops and restaurants opposite, which is convenient for eating and shopping. The room is large in size and clean. Very satisfied. The front desk service is warm.
I chose the one near the airport because I had an early morning flight.
It was spacious and clean, and when I opened the window, I could see the pond and greenery in front of me, and it was a nice room.
I regret that my stay was so short.
My experience was cool. Took the family out to a couple nice dinners in the area. It was nice to see the airplanes fly by and the weather was perfect so I enjoyed myself and the amenities.
Although it looks like a motel, the rooms are clean, the facilities are complete and perfect, there is a swimming pool and gym, although we didn't use them; the front desk is also very warm and thoughtful; the surrounding area is also very safe, there are many universities nearby. The hotel's breakfast is excellent, with several hot dishes. It is about 2 and a half hours away from Crater Lake.
The staff 々 is very kind. The room was also very clean! I didn't have a hair dryer in the room, and when I told the staff, they gave it out. There was also a morning snack and I was able to spend very comfortable.
The location is good, the parking lot is expensive, and there is a tip for the car boy. The hotel rooms are very artistic, the beds are comfortable, but the rooms are small.
Perfect room size for my family with two youngsters.
Bed comfortable, room clean and everything looks perfect for us.
Breakfast great and all good. I will comeback and stay at this hotel next time.
The facilities are relatively old, the room is relatively large, the bed is 1.5 meters, and luggage storage is free. For breakfast, you can buy a buffet including tea and coffee for 21 US dollars. You can also order a customized breakfast for more than 10 yuan. It is convenient to travel. It is a few minutes walk from the red, green and blue line tram station and 30 minutes from the red line to the airport. It costs 2.8 US dollars per person. It is very convenient and nearby. There are convenience stores such as Starbucks, coffee, McDonald's and burger restaurants. You can enter by swiping your room card at the hotel door and it feels very safe. There are many fewer homeless people in Portland. The streets are clean and tidy, which is much better than before.
First time in this hotel, quite good.
Good location, good room, separate shower and closet, coffee maker in room.
No parking, but there is a valet service. If you bring car you can park in the next block in Jefferson st, comfortable and reasonable price.
Housekeeping and waiting quite slow response for services.
Overall happy with the stay
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JJackjackjackThe room was super clean and no smells. Everything felt new and well maintained. For the price, it feels pretty unbeatable. Would definitely stay there again.
PPEIRANThis hotel is in a good location, only seven or eight hundred meters away from Washington Square, but there is a train road next to it, the noise is quite big, it will be slightly better at night, there is no breakfast, only a cafe bar sells some snacks
SShelley ResnickWe got there super late coming in from delayed flight from JFK one night! We’d been cruising Mediterranean for 15 days and had already flown for 17 hours. I had a late check-in Standard room booked for my Sister and I who badly overpacked and had 5 heavy suitcases of various sizes. I chose Holiday Inn @ PDX as it was close by the Airport AND offered shuttle service! With the help of the Shuttle driver we managed to load everything but our carry-on luggage on the cart. Checked in and were given the key to our room on the 2nd Floor. Laboriously we made our way up to 2, managed to get our suitcases outta the elevator with the fast closing door and made it to our assigned room only to discover that the “key” didn’t work—no amount of re-insertion would convince it to, either; so my Sis went back down to the check-in desk and was given a key to a Suite on the 3rd Floor!
We made our way up to that suite of rooms and were greeted with an exquisitely dark & dreary mostly dark brown but well appointed two room Suite. The rooms were clean, but the Holiday Inn in th location if VERY OLD, and they’ve done y their best to offer amenities to accommodate and make up for the aged old place. The Coffee Maker didn’t work, but everything else seemed to. The King Bed was super comfortable but the carpeting is old and unraveling and the living-room wall heater burned its way through a travel bag that help my brand new never worn Natica Puffy Jacket and the carrying bag! Didn’t know it was even on. Good place to crash for a night or two, but no longer. Bed was super!!
GGuest UserWe were very disappointed to discover that there were no kitchen essentials, I guess we didn't study the fine print to understand that, but honestly.....not even a cup to get a drink out of??? No icemaker in the hotel, and no way to make ice in the freezer in the room? The pull out bed had no bedding or pillows. There was ONE roll of toilet paper for three of us for three nights. NO HAND TOWELS is ridiculous!!! When I asked about them the clerk said we should just use our washcloth. The bath towels were tiny and inadequate. But, by far....the worst thing about this place was there was NO HOT WATER in the shower!! It was clear the lever had been purposely adjusted to stop in the straight up position not allowing the lever to be turned left toward the hot water side. After we all had to endure a lukewarm shower I asked at the desk about it and was told we would need to exit the room for their repair person to adjust it. So we did. The next morning? Even colder!!! That alone, I believe warrants a full refund. OH.......and to top it off....a crazy lady shouting profanities was in the parking lot and the desk clerk solved the problem by...bringing her into the hotel to be with all of us. How is this right? How is this any way to run a brand new hotel. How is this place worthy of the Choice hotel brand? It is not. I fully expect a representative to contact me for a partial credit. Cold showers are not what I paid for. Thank you.
GGunterThe hotel was fine enough. Bed was comfortable. Staff was friendly and helpful. The services were lacking - no continental breakfast even though it was listed on the welcome sheet and the in room tv had very limited channels and poor quality. Would’ve liked to have had dish or satellite to watch more and better quality tv. The room was large but not clean. Big pile of dirt on the carpet that was obvious. It was an okay stay overall.
GGuest UserThe staff 々 is very kind. The room was also very clean! I didn't have a hair dryer in the room, and when I told the staff, they gave it out. There was also a morning snack and I was able to spend very comfortable.
RRUOHONGRegular American breakfast, you can eat. Good location, by the river, very close to the beach, can be reached on foot. Closer to the restaurant. The pool is clean. The service staff is very kind. The two large beds are very comfortable and the toilet is spacious. There is no problem living for a short time.
GGuest UserWe fly in from Hawaii, our flight delayed 3 hours, so we arrived at the hotel at 4am, the girl at the counter was walking towards outside and saw us entering the hotel with luggages without saying a word, we thought she was stepped out just a bit, and waited in the lobby, but she disappeared! There was another man in the lobby he tried to help us find her however no luck.
We were so very tired and waited in the lobby for half an hour, she finally came in and gave us the key of the room, it only took like 2 minutes.
If it were that simple, why not just handed the key to us upon our arrival, we tried to make phone calls, but the phone rang right in front of us in the counter with nobody inside, it's very very very frustrated.
GGuest UserThe location is very good, there is a safeway supermarket around, and it is also close to the city center shopping mall, downstairs is a bar, you can drink and eat, very convenient, the front desk is very friendly, it is worth staying again.
AAlexFirst time in this hotel, quite good.
Good location, good room, separate shower and closet, coffee maker in room.
No parking, but there is a valet service. If you bring car you can park in the next block in Jefferson st, comfortable and reasonable price.
Housekeeping and waiting quite slow response for services.
Overall happy with the stay
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