Hotel very clean, staff friendly, location perfect. No top up water one day. Need to top up coffee, hot chocolate and milk daily. Nothing top up when I there for 3 nights. 😊
Nice room. One of the best breakfasts compared to Holiday Inn Express in North America.
Service is good but would be better if they have more staff at reception at the busy hours.
Generally very good except for parking. The garage next to it is charging nZ$59 for overnight parking (i think 6pm to 8am) for hotel guests and more than NZ$20 an hour during day time so if I park the car there for a day, it would cost more than my room.
If you are going to stay there, parking your car at Victoria Street Parking which charges NZ$24 for night and NZ$10 (max) for day time, maxing out at NZ$34 per day. 6-7 minutes walk from Hotel.
The room is in a great location in the business center, close to the pier and surrounded by shopping malls. I would like to mention the most satisfying breakfast. Everything on the semi-buffet breakfast menu is super delicious. One morning, because I went out early, the hotel prepared a breakfast box, which was also very thoughtful. It was a very satisfying stay. Next time I come to Auckland, I will definitely choose this hotel again.
The overall design of the room is good, it is modern style, breakfast can be ordered or self-service, their breakfast buffet is average compared to the single order dishes. If you really want to find faults, the hardware facilities are average, the Internet speed is poor and there are lags when watching movies and TV series, and there is a WC right at the door. If you care, you'd better consider it.
Facilities: The overall facilities are well designed. One of the two bathrooms has a bathtub. If you want to talk about facilities, the bathroom is right at the door.
Hygiene: The overall hygiene is really good, it looks quite clean.
Environment: The overall modern style, there is a cabinet for self-selection of tea and coffee, the coffee and tea are average, and the beverages and mineral water are free of charge except for two bottles. And the exterior view can see the Sky Tower, and the harbor is next to the restaurant on the first floor.
Service: The restaurant and room service are really good, and the software is better than many domestic hotels.
Thoroughly enjoyed my stay here, the staff made everything a breeze for me. What I appreciated most was the check-in agent offering me a room upgrade with late checkout! This was generous and a welcome surprise. Stayed in a deluxe room on 26th floor with a lovely view of the Sky Tower and harbour. Bar on rooftop is great. My best hotel experience in New Zealand so far. Hotel is missing a pool, and no bathtub in my room. However, it’s great value overall. Thank you team!
The location of Barclay Suites is great, although the area is currently under road work construction out front. The reception staff were very friendly and accommodating to any of our queries and needs. The two bedroom, two bathroom suite was very convenient to have on our travels. It is a great offering not many of the other hotels have. The cleanliness was not up to par, however, as there was multiple stained furniture pieces, pillow cases along with debris, dirt, and dust present throughout the unit. Unit could use a very good thorough cleaning to bring it up to standard. Further, the two in one washer dryer is not very good. Made our whites grey, and did not dry properly. The cycles are hours, some 4 hours plus long, so it’s not really efficient or useable at all.
A great stay as always. Our fav place to stay in Auckland. Lovely staff, great facilities and location. Parking is $40 a night, nice and secure. Vic St car park is cheaper on weekends but not as safe.
We had a fantastic stay at this hotel! The facilities were excellent, offering everything I needed for a comfortable and relaxing experience. The rooms were spacious, modern, and impeccably clean. The staff was also friendly and attentive, ensuring a pleasant stay from check-in to check-out. Highly recommended for anyone seeking a neat, well-equipped hotel.
It was little far from airport , but there is a yellow bus which connects airport and hotels every specific intervals.
I really like this hotel, it’s so new and so clean.
We are very happy to choose this hotel again if we can
Outstanding
64 reviews
9.5/10
Price from
PHP 5,509
per night
Check Availability
See All Hotels With Gym in Auckland Region
Recent Reviews for Auckland Region Hotels
See all
9.0/10
WWelly MaharaniI stayed here on my last night in Auckland before my early morning flight back to Jakarta.
My room, located on the corner of the building, had a truly stunning view that delighted me so much!
I would definitely stay at the Novotel again if I ever return to Auckland and have an early morning flight to catch.
王王All aspects of the hotel are acceptable, but please pay attention to the issue of refund
A deposit of 150 yuan is required at check-in. When you swipe your credit card, you are asked whether you want to spend or pre-authorize.
Check out to confirm that there is no loss deduction, and no refund will be seen after five days, call to ask, saying that the operation failed when refunding, and ask me if I have another card
I didn’t argue too much and provided another card number, but obviously, my card is always easy to use, and why not contact the customer if the refund fails? They have phone and email
Guests staying please keep the check-in date and room number, so as to avoid similar situations, you can make it clear
GGuest UserArriving at the international airport, we needed to depart the next morning on a domestic flight so opted to stay at the Gateway because it was on the route of the free bus with accommodation. $8 pp if no booking. The Hotel looked shabby from the outside, however was really surprised at how clean and comfortable the rooms were, we also dined in the restaurant, large portion, food, and reasonable prices would definitely stay again.
JJobi TWe had a fantastic stay at this hotel! The facilities were excellent, offering everything I needed for a comfortable and relaxing experience. The rooms were spacious, modern, and impeccably clean. The staff was also friendly and attentive, ensuring a pleasant stay from check-in to check-out. Highly recommended for anyone seeking a neat, well-equipped hotel.
It was little far from airport , but there is a yellow bus which connects airport and hotels every specific intervals.
DDoct MOHSIN ALIDelux room is perfect, staffs are cooperative, decent environment, highly recommended. Positive points pick/drop services are available.
Suggestions: try to check the room as queen room have shower tap issues ,small issues but hopefully solve it; also provide water , spoons in each room. Overall rate 5/5.
GGuest UserI am very thankful got to stay at Airport Kiwi Motel as I left my bag on the yellow bus and reception gentleman helped me to track it back for me wothout missing anything. The room is spacious and cups and bowls with other kitchen items are very helpful and clean. just that i heard neighour room's noise like kids talking and adult snooring :D I will book again if i need to change flights in short days.
김김연희Convenient location: Located in the heart of the city with easy access to public transportation, including Habrita Station and nearby bus stops.
Stunning views: Enjoy breathtaking views of the Sky Tower from the apartment.
Modern facilities: Newly built apartment with clean and modern amenities.
Convenient amenities: Large supermarket nearby for grocery shopping.
JJon-MLHKThe experience was mostly good... staff were quite helpful except for 1 thing.... (see below); place was well located, clean.. ambient temperature was good even though there was only 1 a/c unit.. maybe be different in high summer..
encountered 2 issues:-
1) The door to balance is left opened.... hotel would not provide a key to lock it... as no key is given out... the lock may be incorporated in the door handle when lifted.. appeared this particular door may not be installed properly..
2) Very strange - The receptionist refused to reserved a parking space for me for some reason... (under 3 separately occassion, day after check-in, day before needing to use and the actual morning of the day of use).. and when i drove the rental car to the hotel.. it was full as apparently; i did not book....
GGuest UserThis praise is not given to the boss, but to several service personnel. When I checked out on March 10, I forgot the wallet with Australian dollar cash and bank card in the room. When I went to the hotel again, my wallet was still there. In particular, I would like to thank a male young staff member who works on Sunday. I explained the situation, he took me to the room to find it, and found it. Thank you very much for this young man. Send this praise to him and other service staff. Thank you!
GGuest UserExcellent choice if you are traveling with kids. The room was very clean and well equipped. The kids loved their own separate sleeping area which had a single bed and a bunk bed that is capable of housing up to 4 kids. Room price included a complimentary visit to the top of the sky tower.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.