Facilities
Fully equipped, comfortable rooms, well maintained gym and pool, modern equipment.
Services
Attentive service, warm and professional staff, timely response, make people feel at home.
Health
Clean and tidy, there are no dead ends in the room and public area, which is reassuring.
Environment
The surrounding environment is beautiful, the transportation is convenient, the room is soundproofed, and the stay experience is good.
I recently stayed at Dali plaza and had a mixed experience. I booked a room with a city view online, but upon arrival, I was given a room without the promised view. It was disappointing to not get what I expected, especially on the first night. Fortunately, the hotel corrected the issue for the second night, and I finally got the room with the city view I had booked. While I appreciate the resolution, it would have been better if I had received the correct room from the start.
The location is very good, next to a historical and cultural square. The soundproofing is very poor, and the front desk customer service is not good. Other guests checked in around 12 o'clock, but they didn't let me check in, and kept delaying my check-in until 4 o'clock in the afternoon. It's amazing that they didn't give me cookies! I suggest you don't stay at this hotel, the One Hotel next to it is better than this one
Hotel near Zona Expo,Guadalajara100% of visitors choose this area
GGuest User2024.10.04
Just opposite gudarajala expo Very close to the Westin breakfast is rich and varied, but maybe the Chinese are not used to eating white porridge. It is better to send mini bar 5 bottle of wine on the first day of stay. The hotel has a swimming pool gym. Overall, it is OK. Although it is old, it can be selected next time. Here.
Great location for wandering around Col Americana. Beds very comfortable, rooms clean, but no bar fridge and the water pressure for the shower was quite weak.
Clean and tidy spacious rooms, ample hot water in the shower, and strong water pressure—anyone knows these two points are crucial for guests traveling long distances. And the best part is the affordable price.
The evening traffic noise outside is tolerable. It would be nice if the room provided napkins instead of having to use toilet paper
Good location. Rooms are good but not perfectly done. For example, no locer in the toilet :-) no place to hang jacket at the entrance and so on
Great
53 reviews
9.1/10
Price from
VND 1,328,665
per night
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8.8/10
Very Good
Amazing place!! I've been to PV once before and stayed at a different hotel, this time around we decided to try Hyatt Ziva. Did not disappoint us. I dont know how all these bad reviews are getting their POVS from but for us couple that stayed 4 nights it was the BEST. Alonso and Rodrigo (both Bellman) are the nicest person ever. Fernando (Poolside drinks server), the guy server at melanzane which I forgot the name☹️ were the best and made our stay the best! Jocelyn and Alexa, the 2 ladies that were incharge of the activities are super duper nice! Food are 9/10 minus 1 point cause some restaurants are close on some days. 😌 I love the room service 24/7 that they have and their coffee shop too. We will for sure come back and stay here.
The facility was very clean. We had dinner and it was very good. The rooms are spacious and clean. I would definitely come back. Also the employees are friendly and knowledgeable
Had to stay here by accident due to flight cancellations but my wife & I were very pleased! The place is huge and is perfectly situated right by the airport. They do not provide taxi services to the airport unfortunately, but there are taxis always available to take you there, driver will try to rip you off and charge you $20 USD for not even a 5 minute ride, but locals only pay between $5-$10 USD max; so don’t fall for it. But the hotel was a welcomed surprise for my wife & I. BUY THE BUFFET BREAKFAST ADD-ON! We didn’t we ended up paying $90 for our breakfast Which could’ve been about 40 bucks had we prepaid. Don’t bother buying the alcoholic beverage in a coconut - it’s way overpriced and you get very little alcohol. Definitely take it vantage of the free coupon/services provided at check-in; you get a little coupon book thing that contains free drinks, tequila shots, and passes to the spa, among some other things. Those were added benefits. The room was nice enough, not high-end luxury, but the rest of the hotel was impressive and the massive pool was awesome.
Staff were all so sweet especially the hostess and servers in the buffet restaurant. Also very comfortable beds l, and the maid service was fantastic and accommodating. This was our sixth stay at this location and we will definitely be back.
We upgraded to the Family Suite of three bedrooms, two bathrooms. Every single service person we encountered on the property greeted us with a smile. The grounds are beautifully landscaped. You are right on the ocean. The beach restaurant is excellent and has nightly entertainment with an exceptional vocalist as well as dancers and gymnasts. The on site sit down restaurant had the best gourmet food I have ever had for three meals daily. There is 24 hour room service available as well. The pools were very clean and heated well. The Kids Club had a variety of well thought out and executed activities for all age groups. The kiddie pool was very safe. There was a live Aladdin show while we were there that was so enjoyable for all, then activities after. The daily housekeeping as well as the unit being stocked daily with snacks and beverages was also exceptional.
GGuest UserThe app was easy to use. However, when they arrived at the hotel, they gave me a room that was not what I had booked, being this much easier. I went to ask for a clarification and the hotel said that it had no information from trip.com about the type of room that I had been confirmed and even mentioned that the confirmation code was incorrect. I don't recommend trip.com because they are not clear between what your booking and what is delivered to you
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