This hotel exceeded my expectations. First, the service was excellent. Ms. Yoshida at the front desk was very patient during check-in, and seeing I had a lot of luggage, she offered to help me carry it to my room. Second, the hotel facilities are relatively new and well-maintained, and the bathroom design is great. The location is convenient; you can access the Shinkansen directly from the 3rd floor, and walk to the West Exit and S-PAL mall from the 2nd floor. From the window, you can overlook the East Exit high-speed bus terminal, making it extremely easy to get to attractions like Yamagata Zao. There's also a Lopia supermarket within a five-minute walk, which is handy for groceries. The only drawback is that there's only one washing machine and dryer per floor. Since you need to use your key card to access each guest floor, it can be hard to get a spot during peak evening hours for laundry. I recommend planning your time accordingly. Overall, I highly recommend this hotel to anyone visiting Sendai and its surrounding areas.
The hotel was renovated last year, and the rooms are spacious, comfortable, and well-lit, with enough room for two large suitcases.
There's a self-service refreshment area (note the opening hours) that offers coffee, soft drinks, and surprisingly, nostalgic snacks and ice cream.
Basic toiletries and skincare products are available for guests to take freely, and they even thoughtfully provide daily essentials for babies and children.
In summary, aside from the hotel's location being a bit far from the JR station (about a 10-minute walk), there are no other drawbacks. There's a convenience store near the hotel; just head out towards the parking lot and cross one road.
This was my third stay at The Westin Sendai, and I continue to love both the hardware and the service. The rooms are beautifully designed, and the two restaurants are truly excellent — always one of the highlights of my trip.
However, during this visit, the lady at the lobby reception was not as helpful as expected. While she remained polite, her attitude felt a bit less sincere compared to my past experiences. That was the only small disappointment in an otherwise wonderful stay.
No return to Japan in three years!
The most anticipated trip this trip is Li's Zhuquanzhuang Hot Spring Hotel will stay for 2 nights! On that day 2022-10-21 My wife and I were driving to the King of Tibet at 11 am in Shinjuku, Tokyo. The most ideal time for default is four and a half hours! At 6 pm, I arrived first! As soon as I arrived, the staff of Zhuquanzhuang used super kind attitude to condolences! After explaining, they dry the room without saying anything! Check-in at the extreme speed! After finishing, we will have a beautiful dinner for us! Fear that I will starve to death! After eating, soak up a hot spring and all the troubles are drying! On the second day! My wife and I are going to the nearby attractions to scare down the cable car to scare the maple leaves! About the hotel 6:30 meal! I know that the car is slower than before! Another half hour later, return to the hotel first! They again use their kind attitude to condolences! So they have used a kind of attitude to care about the guests for two consecutive days! Prove that the quality of the hotel service is not vegetarian! I really feel that they are waiting for their family to come back to eat! No matter the restaurant, open air style and room privacy is extremely high! Their service attitude is better than I thought! Looking forward to coming back next time ⋯!
I am not a god of food so I did not write food review!
To the hotel tips: the first time to be Boding outdoor wind Lu!
The hotel by the sea, there is a height standard left by the tsunami on the outer wall, a rare hotel, there is a century-old clock after the restoration. Free drinks on the first floor! Service attitude is also very good. There are fewer restaurants around. I will definitely go there next time. I like the girl at the front desk very beautiful and the attitude is very good!
Very Good
34 reviews
8.2/10
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9.4/10
Amazing
BbaiumeThis hotel exceeded my expectations. First, the service was excellent. Ms. Yoshida at the front desk was very patient during check-in, and seeing I had a lot of luggage, she offered to help me carry it to my room. Second, the hotel facilities are relatively new and well-maintained, and the bathroom design is great. The location is convenient; you can access the Shinkansen directly from the 3rd floor, and walk to the West Exit and S-PAL mall from the 2nd floor. From the window, you can overlook the East Exit high-speed bus terminal, making it extremely easy to get to attractions like Yamagata Zao. There's also a Lopia supermarket within a five-minute walk, which is handy for groceries. The only drawback is that there's only one washing machine and dryer per floor. Since you need to use your key card to access each guest floor, it can be hard to get a spot during peak evening hours for laundry. I recommend planning your time accordingly. Overall, I highly recommend this hotel to anyone visiting Sendai and its surrounding areas.
GGuest UserThe hotel was renovated last year, and the rooms are spacious, comfortable, and well-lit, with enough room for two large suitcases.
There's a self-service refreshment area (note the opening hours) that offers coffee, soft drinks, and surprisingly, nostalgic snacks and ice cream.
Basic toiletries and skincare products are available for guests to take freely, and they even thoughtfully provide daily essentials for babies and children.
In summary, aside from the hotel's location being a bit far from the JR station (about a 10-minute walk), there are no other drawbacks. There's a convenience store near the hotel; just head out towards the parking lot and cross one road.
GGuest UserThis was my third stay at The Westin Sendai, and I continue to love both the hardware and the service. The rooms are beautifully designed, and the two restaurants are truly excellent — always one of the highlights of my trip.
However, during this visit, the lady at the lobby reception was not as helpful as expected. While she remained polite, her attitude felt a bit less sincere compared to my past experiences. That was the only small disappointment in an otherwise wonderful stay.
Cchoy yuNo return to Japan in three years!
The most anticipated trip this trip is Li's Zhuquanzhuang Hot Spring Hotel will stay for 2 nights! On that day 2022-10-21 My wife and I were driving to the King of Tibet at 11 am in Shinjuku, Tokyo. The most ideal time for default is four and a half hours! At 6 pm, I arrived first! As soon as I arrived, the staff of Zhuquanzhuang used super kind attitude to condolences! After explaining, they dry the room without saying anything! Check-in at the extreme speed! After finishing, we will have a beautiful dinner for us! Fear that I will starve to death! After eating, soak up a hot spring and all the troubles are drying! On the second day! My wife and I are going to the nearby attractions to scare down the cable car to scare the maple leaves! About the hotel 6:30 meal! I know that the car is slower than before! Another half hour later, return to the hotel first! They again use their kind attitude to condolences! So they have used a kind of attitude to care about the guests for two consecutive days! Prove that the quality of the hotel service is not vegetarian! I really feel that they are waiting for their family to come back to eat! No matter the restaurant, open air style and room privacy is extremely high! Their service attitude is better than I thought! Looking forward to coming back next time ⋯!
I am not a god of food so I did not write food review!
To the hotel tips: the first time to be Boding outdoor wind Lu!
WWengThe hotel by the sea, there is a height standard left by the tsunami on the outer wall, a rare hotel, there is a century-old clock after the restoration. Free drinks on the first floor! Service attitude is also very good. There are fewer restaurants around. I will definitely go there next time. I like the girl at the front desk very beautiful and the attitude is very good!
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