Can’t fault a thing, really lovely place to stay with little ones. They really looked after us with special touches, including a stunning play area and bedtime milk and cookies
We were looking for a place to stay whilst we visited Winchester and decided to go here.
The room was spacious and the air con was lovely on a very hot day.
The bed was lovely and comfortable and was nice and clean.
Will definitely book you again to experience the spa side of things in the future
We recently stayed at the Marriott Hotel Portsmouth. While the rooms were spacious and comfortable, what followed left a very bitter aftertaste.
During our stay, some of our baby’s utensils were stolen from the room, items we had brought especially for our infant. We reported this to the hotel three separate times. Not once did anyone follow up. No updates, no acknowledgment, nothing.
Finally, during checkout, we reminded them again, only to be told they would take our details and get back to us. Unsurprisingly, we never heard back.
What’s most disappointing isn’t the stolen items—though that in itself is unacceptable, but the complete lack of courtesy, empathy, or responsibility shown by the staff. For a hotel carrying the Marriott name, this was a serious letdown.
Located nearby the cruise terminals. Spacious room. Energetic and friendly staff.
Simple menu at the restaurant but good food, the breakfast there is a perfect start for the day.
We were alloted with an easy accessible room which the bathroom is big (the bedroom area is smaller); and with an unpleasant odor of bleach that smells like elderly home.
We had the nicest stay at the Village Hotel! The rooms are so clean and modern with an amazing shower and TV, perfect relaxing set up! Check in and check out was easy and hassle free. Will definitely be coming back!!
Very modern hotel more like a big gym with rooms. Not sure about the clear glass bathroom doors though!
Staff very helpful and friendly.
Breakfast was ok, booked it the night before using a QR code on the leaflet left in the room and only paid £10 instead of £12.50.
Booked this hotel as a birthday treat for myself, did mention in the notes that the stay was for my birthday and was greeted with a bottle of wine chocolates and a birthday card from the hotel and a stay in a really lovely room made my day.
Had my 40th birthday party. The ambience was very neat and classy, very organized in a timely manner with ushers who were paying very detailed attention.
A special thank you to the Chef who promised to deliver an African dish I requested and went above my expectations. He is highly reliable and I recommend him for any type of dish you want as he outdid my expectations
To the sales manager and their team a very big thank you for making the event beautiful and seamlesa
GGuest UserCan’t fault a thing, really lovely place to stay with little ones. They really looked after us with special touches, including a stunning play area and bedtime milk and cookies
GGuest UserBreakfast at the weekend doesn't start until 8.00am. We were playing a Pickleball Tournament on their Acrylic tennis courts and needed to digest our food before running around! The hot items weren't all out which was irritating. Bacon, sausages and eggs were missing. As soon as the eggs arrived they were gone because everyone was queuing. If it says breakfast starts at 8.00, then it should all be available on time! Pools are great, (one specifically for children and one for adults. Sporting facility was excellent. Free parking for hotel guests.
Bedroom was very clean and had everything one needed. No air con, but fan in cupboard. Magnifying mirror, iron & board, hairdryer.
I had to stay at the hotel to continue playing my tournament, but wanted to have a last swim to ease my muscles before driving home in a terrible heatwave. They said check out had been at 11.00am and I would have to pay £10! I thought that was rather steep so declined. There was hardly anyone in the pool and a small kind gesture after paying for 2 nights would have lifted my spirits and given a better impression. The pool was also only open from 8.00am. Far too late if people want a swim before breakfast.
Dogs seem to be allowed at the hotel in the bedrooms. 4 yapping dogs in one room is a bit much. Awful for the cleaners and I put the TV on to mask the noise!
Drinks and food quite expensive. Great Indian in the village!
It was great though being able to stay at the actual venue for the tournament. Cheaper through Trip com than the Tournament offer rate!
AAnonymous UserBooked this hotel as a birthday treat for myself, did mention in the notes that the stay was for my birthday and was greeted with a bottle of wine chocolates and a birthday card from the hotel and a stay in a really lovely room made my day.
GGuest UserA repeat visit to Norton Park Spa Hotel. I really enjoy the peaceful location with beautiful grounds where you can walk through woodland or sit on a swing gazing out at the lake.
The spa is perfectly acceptable - no idea why some have left bad reviews. Great sauna and steam room, plus real ice pile and strong, cold (or hot) shower available close to these two facilities which is great extra. Pool is big enough to swim laps (not just a token effort) and there are couple of heated, tiled loungers pool side too. I treated myself to a treatment of back massage and full body exfoliation with oil application, which was absolutely wonderful. Relaxation room after the treatment was welcome touch. I have used spas across the world at top hotels and this was up there with the best.
Restaurant is really high quality, certainly above my expectations of British hotel catering. The breakfast buffet has everything you could require - although it is self-service on the tea/coffee which I'd rather have served to table - plus you can order extras for free, like poached eggs and porridge, which are then cooked to order. There are also some pay-for extras if required. Dinner was even more fantastic - have eaten there four times in two stays and cannot fault.
GGuest UserThe location of the Langstone is very good as were all of the staff and the breakfast, the only let down was the lack of cleanliness of our room.
Coffee mugs and glasses in the room were dirty, the horizontal surfaces dusty, the high and low corners of the room cobwebbed. The mirrors and windows unclean . The bathroom fittings etc were very tired and the bath bottom uninviting. The view of a fig tree was OK but the area around it unkempt. The beds, twin, though we had anticipated a double we’re clean and comfortable. The light above the mirror was not working.
We did ask for the room to be serviced after our first night, unfortunately only the beds were remade and the waste bin emptied. No cleaning attempted nor towels changed.
I do feel that there may be a lack of pride in the job from some of the staff but the cobwebs and dust were long standing.
Would we stay again , possibly, as on checking out we made the above comments and received apologies and a note for an upgrade for any next visit.
We had spent the previous night in a Premier Inn in Salisbury and the cleanliness there was was very good.
AAnonymous UserThis is probably one of the best hotels in the area. As it is newly built, the facilities are relatively new. The breakfast is quite rich by British standards. Although the location is not in the city center, parking is convenient. It is really good by local standards. It is just so-so by world standards. The attitude of the service staff is mixed, some are very enthusiastic, and some are very indifferent.
JJohnRLovely hotel, beautiful grounds. Feels like you're well outside Southampton but are only 15 mins away. (Daughter in Uni there)
Room was nice, we had exec but this isn't worth it to me. It only gives you a better coffee machine and we weren't in the room enough to use it. Save the £20.
No lifts so cases up to the third floor was a bit of a pain. If you're waiting for a ferry and have lots of cases then this could be an issue. We saw a few people struggle with this.
Breakfast was good, staff very friendly. We didn't eat there in the evening, burgers and chips sort of menu but the nearby pub, Chilworth Arms was really good.
The pool is great, small (16m) but very nice with jacuzzi, steam and sauna. Towels provided. Staff very friendly. Pool surrounding has quite slippery tiles though. Leisure facility is a bit away from the hotel, only 300 hundred meters from the hotel front but enough to need an umbrella if raining.
All in all, a good value pleasant hotel. Much cheaper than Leonardo's in Soton and still close to Uni etc.
PPenguinLadyExcellent service, as always. Good gym facilities and pool. Changing rooms being refurbished but robes are provided instead. Beautiful room - I was upgraded to a suite on this particular stay. Great location, convenient to M3. I stay here regularly and it never disappoints. Also very good value for money.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.