The whole journey was amazing. Switzerland is the cleanest country I’ve been to and this hotel fulfills my expectations. There weren’t toothpaste in the room so I left a note asking for it and the staff left a post it note with dental amenities in our bathroom after we left. Cutest thing I’ve experienced, would highly recommend this room too!
Bed was very uncomfortable. It's a folding Murphy's bed. Never seen this in a hotel.
It was not so clearly visible while making the booking that hotel parking will cost extra CHF25 per night.
All together there was no great financial benefit in selecting this hotel.
I will not like to use this again.
Really good location right next to the SBB train station and the tram stations right outside. The rooms are also cool. I also received a free ticket for local transport, which I was very happy about. I had to wait a bit for breakfast because all the seats were taken, which is rather unusual, but it was a very nice stay and I slept very well.
Hotel traffic is still very convenient, but self-check-in is really bad, the hotel will send an email to let us fill in the message, self-check-in. But I ordered a few orders, one of which never found the email. When I checked in on the same day, I directly replied that we could not check in. In the end, I coordinated the processing and processed it for half an hour. I also gave us a few options. Timely processing for Trip.com , We are still very satisfied with the results.
Hotel at very convenient location, providing easy access to different means of public transport. Both the public areas and rooms of the hotel are clean and brightly lit. The room is very spacious indeed, and the water in the tub is strong and hot enough.
The breakfast was on the whole good, except that there's some recurrent confusion in the order of omelettes because of seemingly poor coordination in the manpower and order-taking arrangements. Hope that could be improved.
We took our kids to Basel for two days. We took bus 50 from the airport and transferred to bus 30 at Basel SBB to get to the hotel. Bus 30 is right outside the hotel, and bus 14 is a short turn away to get to the city center. Bus 30 transfers to bus 8 to get to the Tri-Border Bridge. The hotel offers a Basel card. The hotel is very new, but I had a room on the street side, and every time a car passed by, it was very noisy when I was sleeping at night. But the facilities and beds were very new and clean. The breakfast was not as rich as other reviews wrote. I think if it is not Sunday, I can choose not to have breakfast in the hotel and eat outside.
I made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
This hotel left a very deep impression on me, the room was spacious and clean, the front desk restaurant gym service was very good, it was an ideal place to stay for business trips and tourism. Comfort five stars, recommend friends who come to Basel for vacation/business. The hotel's hardware facilities include guest rooms, restaurants, gyms, gardens and more.
Excellent hotel, all at height ... The room is spacious according to Switzerland's standards. Excellent location. Good breakfast.Issued Basel Card: free transportation and 50% discount in museums, theatres and almost everything.In the room the delicious Swiss apples waited for us. On the recession water and fruit every day.
Breakfast is on the eighth floor. The hotel is a five-minute walk from the train station. There are three hotels in one building, all owned by the same owner with different names. Bring all your own toiletries and slippers, and there is a kettle.
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KK/The hotel is located at a beautiful neighborhood and it is very convenient. On top of that, staffs are very helpful and friendly.
GGuest UserI made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
GGuest UserHotel at very convenient location, providing easy access to different means of public transport. Both the public areas and rooms of the hotel are clean and brightly lit. The room is very spacious indeed, and the water in the tub is strong and hot enough.
The breakfast was on the whole good, except that there's some recurrent confusion in the order of omelettes because of seemingly poor coordination in the manpower and order-taking arrangements. Hope that could be improved.
GGuest UserWe took our kids to Basel for two days. We took bus 50 from the airport and transferred to bus 30 at Basel SBB to get to the hotel. Bus 30 is right outside the hotel, and bus 14 is a short turn away to get to the city center. Bus 30 transfers to bus 8 to get to the Tri-Border Bridge. The hotel offers a Basel card. The hotel is very new, but I had a room on the street side, and every time a car passed by, it was very noisy when I was sleeping at night. But the facilities and beds were very new and clean. The breakfast was not as rich as other reviews wrote. I think if it is not Sunday, I can choose not to have breakfast in the hotel and eat outside.
AAnna801Basel is very small, just a 15-minute walk from the city center. This hotel is located on the edge of the city center, making it especially convenient for walking and public transportation. There is a beautiful lady at the front desk, gentle and polite. The room size is probably okay in Europe. Although the facilities are not new, they are very clean. There are capsule coffee in the room and the toiletries are provided by L'Occitane. The hotel is across the road from the Rhine, and there is a street behind the hotel similar to the bustling weekend market.
SStevendingBreakfast is on the eighth floor. The hotel is a five-minute walk from the train station. There are three hotels in one building, all owned by the same owner with different names. Bring all your own toiletries and slippers, and there is a kettle.
GGuest UserOverall great experience for us, but might not work well for light sleepers. Room was a bit dim, but overall that wasn’t an issue. Breakfast was fantastic!
MMarco1894Really good location right next to the SBB train station and the tram stations right outside. The rooms are also cool. I also received a free ticket for local transport, which I was very happy about. I had to wait a bit for breakfast because all the seats were taken, which is rather unusual, but it was a very nice stay and I slept very well.
KKellycrollaThis hotel left a very deep impression on me, the room was spacious and clean, the front desk restaurant gym service was very good, it was an ideal place to stay for business trips and tourism. Comfort five stars, recommend friends who come to Basel for vacation/business. The hotel's hardware facilities include guest rooms, restaurants, gyms, gardens and more.
RRachelsparklesThe whole journey was amazing. Switzerland is the cleanest country I’ve been to and this hotel fulfills my expectations. There weren’t toothpaste in the room so I left a note asking for it and the staff left a post it note with dental amenities in our bathroom after we left. Cutest thing I’ve experienced, would highly recommend this room too!
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