Posted onJun 22, 2026
Guest UserIt was just good for the night spent the host were so good and helpfull.Just didnt like the fact that l was asked what time l am comfortable to come for my breakfast and they did record and when l got in for breakfast l was told l am late l should come 10 mins earlier than the time and noone had indicated that to me and was even told that next time don't be late when l know l was not late l came the time l booked.
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Price per night from:US$26
Posted onDec 4, 2025
Guest User
Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored.
Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside.
After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay.
The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message.
From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable.
Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.
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Price per night from:US$124
Posted onFeb 1, 2026
Guest User
Airport Inn provides basic accommodation. It is slightly run down, but it is clean and the room we were in had all required amenities.
Food is reasonably priced.
For an overnight stay close to the airport, it is perfectly adequate.
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Price per night from:US$34
Posted onJan 16, 2026
Pierre04
A Truly Exceptional Stay at Fairlawns Boutique Hotel
My recent stay at Fairlawns Boutique Hotel in Johannesburg was nothing short of outstanding. From the moment I arrived, I felt enveloped in an atmosphere of calm, luxury, and genuine hospitality. This is the kind of property that doesn’t just meet expectations — it elevates them.
I was booked into one of the Villa Suites, and it was an experience in itself. The suite was beautifully appointed, spacious, and thoughtfully designed, blending elegance with comfort in a way that felt both indulgent and homely. Every detail from the plush furnishings to the serene garden views contributed to a sense of effortless relaxation. It truly felt like a private sanctuary.
The service throughout my stay was impeccable. Staff members were warm, attentive, and intuitive without ever being intrusive. Whether it was assistance with luggage, dining recommendations, or simply a friendly check‑in to ensure everything was perfect, the team consistently delivered with professionalism and charm.
The hotel grounds are equally impressive. Lush, tranquil, and meticulously maintained, they create a peaceful escape that feels worlds away from the bustle of the city. It’s the ideal setting for unwinding, whether by the pool, in the spa, or simply strolling through the gardens.
Dining at Fairlawns was another highlight. The food was beautifully presented and full of flavour, with a menu that balances creativity and comfort. Every meal felt like a treat.
Overall, Fairlawns Boutique Hotel offers an exceptional blend of luxury, privacy, and heartfelt hospitality. My stay in the Villa Suite was unforgettable, and I would recommend this hotel without hesitation to anyone seeking a refined and restorative escape in Johannesburg.
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Price per night from:US$282
Posted onFeb 10, 2025
Guest User
The reception welcomed us warmly, making us feel very comfortable. Our room was spotless, and the staff was attentive, even providing us with a bucket for ice with ease. Everything was spot on
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Price per night from:US$42
Posted onJun 5, 2026
Madiki NSIMBA Arnold
I had a good stay at The Catalyst Hotel. The hotel is clean, comfortable, and well located. The staff was friendly and helpful throughout my stThe breakfast was really good, with a nice variety of options every morning. I also really enjoyed the free shuttle service to Sandton Mall , it was very convenient and made getting around much easier.
The only small downside was the balcony in my room. It was quite small, to the point that I couldn’t even fit a chair there. But overall, I still had a very pleasant experience and would recommend the hotel.
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Price per night from:US$64
Posted onMay 23, 2026
Guest User
Checked in and had to wait for an hour for electricity no updates provided my room was near the power room so I could hear doors opening and closing and the electricity physically clicking and tripping. On and off on and off. When I settled into bed with light off, I received a knock at the door by guest asking me to open the gate for them as they did not receive a gate key. I a single female then had to get up put on clothes and go outside to let their guest out. I got over the lights shining into room and gaps in front door leading to courtyard with a blind that was blowing forward and basically showing me inside in any state. The electricity issue was happening consistently and could hear them walking in and out constantly. Wednesday I had a big presentation and got up at 05:30 to no electricity or update. I had to call them for information and was offered a flash light. I did my presentation with my hair undone due to not being able to use my hair machine. The owner found me in the smoking section and apologised worried he would be receiving a 1 star. I told him I wouldnt as I am in the service industry and him apologising is good enough. However I was further disappointed by more electricity issues and no update. I had to get ready with front door open and all blinds open to do my hair and makeup. Guests were walking past requesting updates, we had to reach out to them. No information provided. Shocking.
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Price per night from:US$34
Posted onNov 3, 2025
Vele
I had the best time just relaxing at the hotel . The staff were very friendly and because it was my birthday they upgraded my room and gave me free breakfast . I had an amazing time and I can’t wait to go back .
Room services was also really great and the views were amazing .
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Price per night from:US$79
Posted onMar 6, 2024
Guest UserHotel is rated at 5star but the amenities are quite average. The standard king size room is smaller than I have experience in some other hotels if that range. You do not find water glasses in the room. Room service is very slow and sometimes your call will just keep transferring between room service and reception if you needed something. If you ordered food in your room, you have to make payment immediately. It does not amount up to check out. There is only one restaurant, one cafe in the hotel. You can walk up to nearest restaurant for your food that is 800m away.Pool is there but you have to carry your own towel. The day we arrived, there was a birthday party around the pool with loud music. We avoided going to pool side. Shoe shiner is in the lobby and if you get your shoes cleaned he needs to be paid as compliment and that complement begins with 100rand minimum. To me it’s an average hotel and ok for a couple of days. It had some conference going on so extra crowd was also in the lobby for the two days we stayed If you are looking for a luxery experience, better choose another hotel. This hotel is ok for not more than two days of stay.
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Price per night from:US$76
Posted onMar 1, 2026
Zintle Malgas
The location is spectacular. The rooms are good value for money. I liked my stay a lot. The only thing is if you’re booked into a room further away, you must know that if it is raining you have to walk outside and to the entrance to fetch your food orders or get your uber — only downside.
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Price per night from:US$60