Hotels With Wifi in Samarqand, Uzbekistan

This is one of the most upscale hotels in Samarkand. The staff are incredibly attentive and meticulous, and the food is also excellent. The hotel also features a lovely garden where you can dine, making for a truly wonderful experience.

Great hotel with understated elegance and a real touch of luxury. On my recent trip to Uzbekistan, I stayed in several different affordable hotels and guest houses, Hotel Caravan Serail was by far the best one. The cost per night was a little higher than the other places that I stayed but boy what a difference a few extra euros made! The room was super clean and elegant. The bed is very comfortable. Everything was very well maintained. The staff too were excellent, there was a slight mixup with my room initially, but it was dealt with very quickly and professionally. I would highly recommend this hotel as a great option for an affordable place to stay and if I ever visit Samarkand again, I would definitely book this hotel without hesitation. I only stayed one night but wish I had been longer. Oh, the breakfast is pretty good too!

Beautiful lobby area, great location, lovely selection at breakfast, little disappointed with the actual room, it didn’t reflect the exterior or public areas, but it was manageable. Over satisfied with our two nights stay.

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!

did not expect its location is in a newly developped area with very few buildings around.

The hotel lobby service is very average. The bellhops who drove to the lobby door were not enthusiastic and did not greet guests quickly. You had to call them. The check-in staff were also not enthusiastic and inefficient. Shouldn't they be enthusiastic and quick when you stay for two nights and extend your stay the next day? But the woman was impatient and perfunctory👎; the price is not low for local consumption. A very small room costs more than 1,500 RMB a night. Hilton is a five-star hotel, so shouldn't it provide corresponding services? The hotel's hardware facilities are good, but the soft service training is very poor. Because the hotel is remote and similar to a park, the driver who picked us up could not reach the hotel entrance due to the road closure caused by the local sports meeting, and the hotel shuttle bus was needed to take us out. After the bellhops sent us to the parking lot outside, he didn't even bother to help take the luggage out of the car, and just stood there waiting for us to take it ourselves. I really don't understand how the staff are trained. The service is very poor.

The hotel is in a tourist resort. There are no residents or businesses nearby. There are only some amusement rides, but they don't seem to be open. It's very quiet. There are four or five hotels of the same level nearby. If you drive there, there are plenty of parking spaces downstairs. You will get a small ticket on the rolling mill when you enter the park, and you can get another parking ticket at the hotel to leave for free. The room is not as big as in China, but all kinds of supporting facilities are in place

The location is great, the facilities are great, and everything else is great. However, the breakfast is lacking. It's not enough for vegans. I didn't try the gym, but it says it opens at 8:00, which I thought was too late. But other than that, I was satisfied with everything else.

A wonderful hotel in all respects near the historical center of Samarkand. The hotel is small, but cozy, clean and well-maintained. There is an ATM in the lobby, at the reception you can request a city tour. It is located near the University Boulevard, 15-20 minutes walk to the main historical sights. There is a large summer veranda on the 3rd floor. The room was very clean, daily cleaning was carried out. Safe, mini-bar, toiletries, towels and bathrobes are available. In the mornings, chic breakfasts in the buffet format allow you to be full until the evening. In general, in terms of price / quality, this is the best hotel option for a short stay in Samarkand. We received only positive emotions from staying here.

Отель - небольшой. Находится практически в центре. До основных достопримечательностей Самарканда (Регистан, Сиаб, Шохи-Занда, Гур Эмир, Биби-Ханум) на такси минут 10 и 15-25 тыс сум, в зависимости от времени. Рядом в соседней двери - хорошая самса (популярное место, местные часто сюда наведываются). В шаговой доступности много магазинов и ресторанов. Минусы - отсутствие холодильника в номере, маленькая душевая, очень простой завтрак. Из плюсов - персонал всегда старался помочь, на ТВ кроме многих русских каналов есть также YouTube (не часто встретишь). Разрешили бесплатно поздний выезд (в 17 вместо 12). Отель - в целом рекомендую, за свои деньги - отлично.