We stayed for 6 consecutive days. When we checked out, they said that they didn't receive the check-in information for 2 days of my friend's reservation, and they wouldn't let me check out and asked me to pay the room fee. I showed the booking number and payment record to the front desk, but it didn't work. I left my local phone number as I was in a hurry to leave, but it didn't work. We argued for half an hour, including 20 minutes waiting for their manager. I was going to give a five-star bad review, but the manager's attitude was good. After understanding the situation, he asked me to email the booking information to them, and they would argue with booking, so I'm giving a four-star bad review.
The hotel is by the sea and has a restaurant by the sea, which is suitable for a relaxing vacation and the price is very suitable. The front desk staff is warm and thoughtful, and also helped me call a taxi using the local software and patiently answered all my questions.
The location of the hotel is great, there is a private beach, but I thought about the air conditioning in the room all night, the sheets were not clean enough, there were other people’s hair, the breakfast was average
Honestly I have received the best service in RAMADA RESORT..! I would highly suggest anyone to go since it’s facilities are super great and highly cleaning😍😍..it’s location is dope with the besst ocean view🌊 …the beeeesstt in DARESALAAM🥰🥰🥰🥰
This is a decent hotel in a good location with lots of restaurants and bars. The staff is helpful, and the breakfast was my favorite with numerous options. I would recommend it.
The private beach 🏖 is very beautiful and cleaned up. Hotel facilities are relatively complete, refrigerator slippers safe drying racks, etc. The scenery outside the window is very good, and there is a place to hold a party.
I was disappointed that the hotel wouldn’t let us get a partial refund for a 2 week stay the breakfast was very average and in general the hotel was not inspiring it’s more fitting for a business stay than a holiday stay. Nevertheless it was clean which is important for me.
The staff are friendly and there are many restaurants and shops, so it is suitable for both family and business trips. The facility is a bit old, but it is well maintained.
Rude Reception staff. Tried to ask for an extra fee even though i paid everything online. Later when i said i will complain, then didn’t take that extra per day fee.
Did not provide even water free of cost at the time of waiting at the reception.
Not much options for vegetarian in breakfast.
One Indian Girl at the reception was nice and understanding otherwise all other were rude.
FFatma Khalfan SuleimanHonestly I have received the best service in RAMADA RESORT..! I would highly suggest anyone to go since it’s facilities are super great and highly cleaning😍😍..it’s location is dope with the besst ocean view🌊 …the beeeesstt in DARESALAAM🥰🥰🥰🥰
TTshidiAverage breakfast options. More local than western, but definitely tasty.
The location is right in the middle of CBD, so be prepared for the noise expected from a busy city. The airport was about 10mins away (Google maps lied and estimated about 25mins😒). Used Bolt to get around.
The staff is very welcoming and super friendly.
GGS7Exceptional Experience!
I recently had the pleasure of staying at your hotel, and I must say, it exceeded all my expectations! The staff were incredibly friendly and welcoming, the rooms were immaculate and comfortable, and the location was perfect.
The breakfast buffet was delicious, with a wide variety of options to suit all tastes. The hotel's amenities were top-notch, and the service was impeccable.
I highly recommend this hotel to anyone looking for a fantastic stay. The value for money is unbeatable!
SSoo Ban OngThe check-in took too much time, more than 30 min. The front desk can't manage to locate my booking. The service in the restaurant is good. The food is nice. However, it was not a good experience when we went to check out. They still can't locate our booking and wanted to charge the room rate to me. I showed the staff about the hotel confirmation from Trip.com, and then they decided to take the room charges away. And, the time taken for checking out is too much. Won't return in the future.
IImina OlgaNice hotel, with spacious suites which would be ideal for a longer stay, with Coco beach just across the road. Staff was very polite, friendly and service minded. Because it was not busy (just before peak season will start mid december) they offered us an extra amenity by means of roomservice. The first night we ate in the restaurant of the hotel which was good and tastefull. Breakfast could be better, a bit too plain and bad coffee. But all in all a pleasant stay.
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