Really like the location, just beside the train station. The service was very good, they changed my room when I complained about the hair dryer that not working. The restaurant located nearby swimming pool, very nice view during breakfast
Excellent experience, however, some negative points to be highlighted.
At breakfast, the manager followed us to ask us to fix, even though we had communicated our room number at the entrance breakfast was understood. This situation has made us particularly bad for other customers.
In addition, after buying two cares for a sum of more than 1,700 dirhams, I wished to stay for a twenty minutes at the pool.
Except all that was Top
This is a former Ibis hotel. The decor is modest, but it's clean, quiet, and well-maintained, and there's a supermarket nearby. Parking is in the hotel courtyard. The young Portuguese at reception is beyond reproach, a real expert.
The location was great, close to the bus stop for Chefchaouen and the train station, so it was easy to get around. The staff were very friendly and helpful.
The homestay is in the old city, it is relatively deep, and some are not easy to find, especially we arrived at night. No one in the small alley is a cat, but I panic. Entering the homestay, it is a traditional North African residence with a large patio, very unique, the room is very quiet, there is a unique flavor of Arabic spices. Especially recommended is the local special breakfast prepared by the boss and the proprietress. Dining on the roof terrace is really an exotic style, the overall recommendation!
Our experience at Marriott Fez was fantastic.Friends holiday with a group of seven adults. From the moment we arrived, the hospitality was great . The staff was incredibly friendly, welcoming, and attentive to every detail, making sure we felt at home. It was one of our friends' birthday on the day of arrival and we had a fantastic birthday surprise from the manageress.
Thanks to the entire team at Janan Palace.
The Fes Marriott is a fantastic option with plenty to offer. The hotel features three excellent restaurants, each providing a distinct dining experience. The outdoor areas are impressive with a large swimming pool.
Beautiful hotel to spend a few days while visiting Fes.
It's the first hotel I stayed in Meknes.
It's a bit far from the city center.
It's free parking, so you can park right in front of the hotel.
It was good, but it was during Ramadan.
I didn't have room service, so I went out for dinner.
I had to solve it. There's no refrigerator in the room.
It was a little uncomfortable.
There are no complaints about the riad itself – it's a good place. But the location... If you want to fully immerse yourself in the atmosphere of the non-touristy side of Fez's medina, with narrow, gloomy streets and locals aggressively advertising their services, this is the place for you. But the price you pay for this is having to walk a kilometer to places to eat and to places where taxis or tour buses go (for example, to Chefchaouen).
Nice hotel, it was good staffs and amenities. Cleanliness was good that I stayed with confortable. Highly recommend to stay here! But one of concern is Wi-Fi is weak in your room. However even if you detect these deficiencies, it is great hotel.
Very Good
45 reviews
8.8/10
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8.9/10
Very Good
GGuest UserMy stay in Fez was truly memorable, thanks to the warmth and professionalism of Hager, the manager.
We arrived later than planned, reaching the property at 11 p.m. instead of the expected 9 p.m., yet Hager welcomed us with kindness and patience, making us feel completely at ease despite the late hour. That first impression set the tone for the entire stay.
Hager was also incredibly accommodating with breakfast. She kindly arranged breakfast earlier than the usual start time, and it was a delicious traditional Moroccan breakfast — fresh, generous, and beautifully prepared. It was one of the highlights of the stay and a perfect way to start the day.
At the time of leaving Fez, I had arranged my transport independently, but the situation did not go as planned and became stressful. When Hager became aware of this, she went out of her way to help, reassured me, and kindly allowed me to stay at the property during the unexpected delay.
The property is perfectly located in the heart of the medina, offering an authentic Fez experience while remaining peaceful and comfortable. The room was clean, well-maintained, and felt welcoming after long days of exploring.
What truly stood out was the genuine care and hospitality throughout the stay. Hager’s calm, thoughtful, and supportive approach made a real difference and reflects the high standards of this place.
I would highly recommend this property to anyone visiting Fez — not just for the location and comfort, but for the exceptional hospitality you’ll experience here.
MMötley NüFCIf you’re staying in Fes, I recommend you stay here. Staff are super friendly and helpful, room clean and comfortable, and the hotel itself as a great traditional Moroccan feel. Mohammed et al. made us feel very welcome.
The location is great, walking distance from medina mazes. Brilliant stay and enjoyed Fes very much.
AAngie Laibaby ArmchannelLove this Riad, it is so clean and beautiful inside and the roof top with a nice Panorama view . Before arriving the riad, they sent me an email asking my WhatsApp so they can send me the exact location and so video clips for me to know how to get there since Google map doesn’t work when getting inside the Medina . They said if I really couldn’t find the way, they could pick me up in one of the entrances to the riad. I thought I could find it but I failed so I called them. One of the staff came out immediately and helped me my luggage. The two young staff there are very helpful and friendly. Since I was so late to arrive , so one staff (should be called Abdullah) brought me out again so I can Rmb how to get out and in again next time. The other young staff also brought me where I can find friendly convenient store nearby to get essentials. Love them and so helpful. The breakfast was nice too. The AC inside the Room is good and the water pressure and the heat were good too ! Highly recommend this Riad when u travel to fez next time. Rmb to bring ur amenities since they do not provide any bathing items or toothbrush. Recommend the riad to have a rubbish bin in the room instead of just inside the toilet.
GGuest UserService de navette pour et de l’aéroport proposée par l établissement: assez pratique lorsqu’on arrive tard comme nous.
Facturé 25€ (250 dirhams)inclus la majoration de 5€ pour service nocturne.
Chambre propre et literie confortable
Salle de bain très petite, douche sans bac, l eau coule directement sur le sol et l’eau met pas mal de temps à s écouler par le syphon: pas trop pratique si vous êtes pressés et que vous devez prendre votre douche l un après l’autre rapidement .
Le support de pommeau de douche cassé, il fallait le tenir à la main
Produits d hygiène a ramener, shampooing non fourni ( difficile quand on voyage avec bagage en cabine pour 2-3 jours)
Service de petit déjeuner basique, dommage pour certains produits commerciaux ( olives noires et fromage quiri )
Crepe et brioche préparé sur place, elles étaient très bonne
Emplacement parfait , juste à côté d un de suq de la vieille médina
Pour manger il y a plein de restos sur place mais ils sont relativement chers car on est en zone touristique
Ne pas hésiter à aller manger dans la ville nouvelle, on y va avec taxi pour 2€ par trajet (4€ a/r)
Attention: l hôtel affirme accepter la carte bancaire mais nous n avons pas pu régler 170dirham(17€) par carte car commission trop importante . Que les montants élevés sont acceptés ( à prendre en compte si vous payez en fin de séjour et que vous avez l’argent compté)
Wifi gratuit , terrasse sympa mais dommage ne pas y pouvoir prendre le petit dej
Dans l ensemble séjour agréable et rapport qualité prix correcte
BBPierreThe experience we had at another Riad set very, very high expectations, so read this with that in mind :)
I've worked and stayed in luxury hotels around the world, and if you're looking for a stunning hotel, with pleasant service this would be a top choice. However overall we were looking for more of an intimate experience. Staff were very nice; they were young, friendly, kind and caring. Travelling with my mother however, it felt very uncomfortable when I was asked 'how my wife was doing?!', this summed up the disconnection between the hotel and the experience. A beautiful hotel but short of a 4/5 star experience. It is one of the most stunning Riads you will stay at. The restaurant serves great food, and the views are amazing - if you can handle the three floors of steep steps. Overall, you won't be disappointed but it felt like when we stayed there was no manager for those extra touches you expect when paying this much.
GGuest UserExcellent location, right at the medina's doorstep. This allows you to arrive by car and have your luggage dropped at the door, but also to be totally immersed in the medina after a 5 minutes walk from the hotel. Beautiful, comfortable and clean bedrooms and bathrooms (we came back for a second stay, so stayed in two different rooms). Delicious breakfast and the best possible service. Amazing restaurant across the street (Maison Fassi), which quickly became our cantine. Will definitely stay here again if we ever come back to Fez!
GGuest UserNice hotel, it was good staffs and amenities. Cleanliness was good that I stayed with confortable. Highly recommend to stay here! But one of concern is Wi-Fi is weak in your room. However even if you detect these deficiencies, it is great hotel.
GGuest UserTucked away in the labyrinth alleys of the Medina, Riad Algila transports one into a world of tranquility & elegance. The riad's meticulously adorned courtyard with gentle tricking of water from the fountain, swaying green trees and intricate tile work serves as a peaceful sanctuary from the bustling city outside.
Our 2 day stay was nothing short of enchanting. Rooms were spacious and comfortable, adorned with traditional Moroccan decor with modern amenities, provided a luxurious retreat after a day of exploration. The staff always attentive with insightful recommendations, made all the difference to our stay.
Riad Algila truly embodies the essence of Moroccan hospitality offering a respite of calm and beauty amidst the vibrant tapestry of Fes.
YYongyuandeninghaiThe hotel's WiFi coverage is particularly comprehensive, whether in the room, lobby, restaurant, or in the corner of the corridor, the WiFi signal is very strong, there will be no disconnection. I have tested it in various places in the hotel, the speed is very stable, and the video, game, and download files are smooth. For those who need to surf the Internet at any time, such a comprehensive and stable WiFi is really important.
UUnukalhaiThere are no complaints about the riad itself – it's a good place. But the location... If you want to fully immerse yourself in the atmosphere of the non-touristy side of Fez's medina, with narrow, gloomy streets and locals aggressively advertising their services, this is the place for you. But the price you pay for this is having to walk a kilometer to places to eat and to places where taxis or tour buses go (for example, to Chefchaouen).
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