Hotels With Breakfast in West Sussex, United Kingdom

Comfortable Stay but Disappointed by Lost Property Experience I stayed at the Hilton London Gatwick Airport for its unbeatable location and convenience, and in terms of comfort, it didn’t disappoint. The check-in process was quick, the room was clean and well-equipped, and the bed was comfortable enough for a good night’s rest before an early flight. The hotel is perfectly connected to the South Terminal, which makes travel stress-free. However, my overall experience was overshadowed by a disappointing incident. I lost my rings during my stay and, despite reporting it promptly, I have yet to receive any update or resolution from the hotel. Communication has been lacking, and it’s disheartening to feel this matter hasn’t been handled with the urgency or care one would expect from a Hilton property. While the hotel offers convenience and comfort, my trust has been shaken by the lack of follow-up on a matter so important to me. I truly hope the management addresses this issue promptly, both for my sake and to ensure other guests don’t face the same experience.

Nice hotel with good large room with all facilities, staff all friendly and helpful,splendid breakfast but dinner menu a little uninspired. Spa area looked good but did not use.

I stayed here when I went to Baiya. The hotel is very good. The room is big, the decoration is very good and it is very new.

Hotel was in a good location. The hotel was very quiet considering it was at the services room was clean. Staff were very friendly. Buffet breakfast was very good value would recommend as a one night stop over.

Great location and Mark was a lovely host. He had lots of suggestions of where to eat and was very friendly.

Overall, it was quite decent. The location is convenient, being close to Gatwick Airport with numerous direct bus services. A unique point to note is that you need to tap your card both when boarding and alighting the bus, which is quite uncommon in the UK. The room was on the smaller side, but this was as anticipated. However, it was spotlessly clean, and the soundproofing was decent. It's ideal for those needing to stay near the airport before an early flight. The English breakfast was fairly standard.

Most guests staying here are likely catching a flight. I had an early morning international flight the next day, so I looked for a hotel near the terminal. I originally intended to book the Sofitel next door; the prices were comparable at first, but I forgot to finalize the booking. When I re-checked, the Sofitel's price had jumped to 1800, while this hotel was 1490, so I promptly booked this one. The Sofitel, in contrast, offers a direct skywalk from the terminal. For Premier Inn, you need to exit the terminal and walk across the road. Once inside the building on the other side, there was staff to guide guests. The lobby is located on Level 0. Check-in is fully automated; you just enter your booking number at a machine and it issues your room key. The hotel's interior is comparable to a mid-range budget hotel in China. Many room types feature a double bed along with a sofa, which can be converted into an extra bed, essentially turning it into a twin or family room. The room size isn't particularly generous; you'll need to move things around to fully open a suitcase. Hot water was ample. The bathroom features a bathtub with a shower screen. The hotel does not provide amenities like slippers, toothbrushes, or toothpaste, but tea bags and an electric kettle are available. There's a COSTA coffee shop on Level 0 where you can grab a bite and a coffee. While not spotlessly clean, the hygiene was acceptable.

First time stay , and was very successful the room, bed , shower / bathroom were all on point. We ate in the pub downstairs as well , food was average , fish & chips . Was all slightly over cooked, which was disappointing, but not a surprise. Food is only as good as the person cooking it, so be it frozen , fresh the attention to detail is on the chef/ cook . Didn't take away from the room though or the stay .

I thoroughly enjoyed my stay. The room was clean. The service was impeccable. The restaurant’s food was good as well. It’s only a few minutes away for Gatwick airport by car and local bus. Highly recommend.