Decent hotel . Not a 5 star but a decent 4 star . Missing some bits to be considered as a 5 star.
Shout out to fernando and marcio who were excellent staff round the pool . Making sure our drinks were full and always with a smile .
Also Monique are cleaner was excellent and attentive to our requests.
Reception staff that done our check in and check out were very good as well.
Found it slightly odd all the sales people trying to sell time shares all over the hotel .
Breakfast staff were great and happy . The evening staff not so much .
Overall it was a good stay and good value for money
It’s a really nice hotel. The breakfast is great. However the location is a little bit awkward. Really far away from the metro and the bus is not reliable.
If you are using uber to get around the city. It should be all right.
The district of the hotel is okay. Sometimes you feel sketchy when you walk alone, but if you choose the different route with more people. It feels all right.
Hotel near Zona Oeste do Rio de Janeiro,Rio de Janeiro
GGuest User2024.09.21
The surrounding environment is great. There is a shopping mall next to it, which is convenient for shopping. The rooftop has a good view. There is a swimming pool and a gym. The breakfast is also good. However, there was an oolong incident that required us to evacuate in the middle of the night.
Hotel near Zona Oeste do Rio de Janeiro,Rio de Janeiro
GGuest User2024.09.03
The sanitation of the hotel is very good. It is very close to the exhibition hall. It takes about 5 minutes to walk. You can eat in the hotel. It is not convenient to eat elsewhere. The scenery by the lake is particularly good
Hotel near Lapa,Rio de Janeiro1% of visitors choose this area
GGuest User2023.02.14
The hotel is very well located, super beautiful, extremely pleasant, the terrace always has events at night, so it already gives a sightseeing to start the walk. When I hosted the bathroom had a problem with water and only was available hot water, and I thought the air-conditioning could be individualized by each room and not through tubing.
Hotel near Zona Oeste do Rio de Janeiro,Rio de Janeiro
EEstadia em família2025.01.25
Points for improvement: The hotel has an inadequate pool location, with the view blocked by a film. The pool was very dirty, with dirt and cloudy water. There was no control whatsoever. The air conditioning had a broken blade and was held in place by a bag of sugar. The bathroom was not very clean. The TV was not connected to the Wi-Fi.
Positive points: The room was very quiet, the bed was comfortable, the service was very good, the location is good despite being far from the beach, and the breakfast, although it had many gluten-free options, had several savory dishes.
Hotel near Zona Oeste do Rio de Janeiro,Rio de Janeiro
GGuest User2024.12.26
A beautiful hotel, very well maintained and decorated.
The service from all the staff was very good, everyone was very friendly and made you feel really taken care of. I would definitely go back for that reason.
On the other hand, the pool is on the roof top, it is relatively small and simple.
The sauna is mixed and a bit tight.
The hotel, although a little outside the centre of Petrópolis, is located in a high location with a beautiful panoramic view of the Gourmet polo Valparaiso, which is attractive because there are various gastronomic options in the region, with excellent bistros and nearby restaurants, including with delivery option at the hotel. The architecture of the hotel, built in metal structure, gives a light and modern view, with special emphasis on the large glassed façade, the interior panoramic elevator that runs all the huge right foot of the central hall and the restaurant, Where you can take the great breakfast served in the hotel, with a panoramic view of the valley. The accommodation is comfortable and clean, with excellent beds, good hot shower, hair dryer, supplied fridge, cable TV, wi-fi and a good set of facilities available. It is not a luxury hotel but it is modern, pleasant, quiet and functional. My wife and I have been very well-served in everything and we will probably be hosting again there. We recommend!
Very Good
109 reviews
8.7/10
Price from
20,530 KZT
per night
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8.5/10
Very Good
AAndreiaWonderful hotel, spacious, clean, airy room, with a balcony facing the street, very attractive, super comfortable beds, super cold air conditioning, strong and warm shower, bedspreads available, TOP pool, large and beautiful on the terrace with a super cool view, and super plentiful and delicious breakfast, I highly recommend the hotel and will definitely return.
Hotel near Zona Oeste do Rio de Janeiro, Rio de Janeiro
Price per night from:22,560 KZT
8.7/10
Very Good
JjohnDecent hotel . Not a 5 star but a decent 4 star . Missing some bits to be considered as a 5 star.
Shout out to fernando and marcio who were excellent staff round the pool . Making sure our drinks were full and always with a smile .
Also Monique are cleaner was excellent and attentive to our requests.
Reception staff that done our check in and check out were very good as well.
Found it slightly odd all the sales people trying to sell time shares all over the hotel .
Breakfast staff were great and happy . The evening staff not so much .
Overall it was a good stay and good value for money
BBanruochuanThis is an extremely impressive hotel i have ever experienced.
The most impressive aspect is the service and Diego is a legend! Everything you need can be solved and managed by Diego super, professionally, systematically, precisely, prompt and warmly, just like magic and miracle.
if I could score higher, I would have given triple so high as full score for Diego's service!
I am really really glad to recall the days in this hotel!!!
CCostaNelsonVery friendly staff, nice hotel. I booked a suite for one night, the room was clean although it could use some refurbishing. One window didn't lock, so the noise from the street was constant. Located in a street with some stores, but not an area where you feel safe walking around. No toiletries included apart from s soap and shower gel/shampoo. Coffee machine in the bedroom with 2 coffee pods. I couldn't see a menu anywhere, assumed these were complimentary, as in most hotels where you rent a suite. I was surprised to be charged 1.5 USD per capsule on checkout, and that there was a QR code informing me of this in the room. I couldn't find it anywhere though.
All in all, great staff, but there is definitely a much better price to service/location ratio than this hotel in Rio
GGuest UserThe location of the hotel is very good, right near the sea. The sea is just across the road. There is an outdoor swimming pool on the roof. You can see the whole beach and Monte Cristo in the distance. The breakfast is also very rich and the service attitude is also very good. I will continue to book here next time.
Hotel near Zona Sul do Rio de Janeiro, Rio de Janeiro
Price per night from:70,012 KZT
8.4/10
Very Good
GGuest UserThe hotel has a nice location on the beach, but the property could do with some updates.
The first room I went into had a funny smell, so I reported it to reception. The male receptionist looked at me, and as if he doubted my word
After I insisted, he assigned me a new room, but it was left to me to move my luggage. . No support was offered and I couldn’t be bothered to ask.
I did ask if there would be any complimentary water put in the room. He said he would get housekeeping to put some water, but I’m still waiting two days later. 
Power outlets in the room are limited and not designed for modern travel. No USB points.
The TV is old and not smart or Internet connected. There are no cable channels so nearly all of the channels are local language apart from one CNN news channel in English..
The hotel is quite noisy and dogs. The walls are thin and guests scrape furniture across the marble floors. This is relatively easy to remedy if the hotel cared.
The rooftop pool was disappointing as it’s quite small and normally full of kids.
The restaurant is closed after breakfast. There is a bar, but it’s never open..
The biggest problem I had was the Internet. It did not work properly in my room and kept cutting out every few minutes. I had to stand in the corridor or come down to the lobby in order to get any decent coverage. I complained to the staff, but they did nothing and just told me it works.. This was extremely frustrating and I certainly wouldn’t come back to this hotel again.
GGuest UserThe room is large, with a large balcony that overlooks the beach. The decoration is relatively old. Breakfast is a variety of breads and pastries, too sweet, and the grilled sausages are too salty. There is a private beach and swimming pool with a nice view. It is near a wealthy area with good security and many people outside at night.
Hotel near Zona Oeste do Rio de Janeiro, Rio de Janeiro
Price per night from:35,720 KZT
7.4/10
RRangziyouzhifengyongyuanchuifuThe room is clean and tidy, with complete facilities. The water pressure of the bathroom tap is low and the breakfast is rich. The hotel is conveniently located, with many restaurants around. It is 70 meters away from the subway entrance. It is a recommended budget hotel for traveling in Rio de Janeiro
GGuest UserThe hotel is in a very good location , 5 minutes walking and you are on the beach . It’s a very beautiful building and the room is clean, the service was very good, all the employees were very friendly and helpful. The breakfast was very good, with many options, including fruits and local things. We stayed during New Year’s Eve , and we choose a good place to escape from the crowd Copacabana, Praia do Recreio is more quiet and clean, there were some noises from fireworks but nothing comparing to Copacabana.
Hotel near Zona Oeste do Rio de Janeiro, Recreio dos Bandeirantes
Price per night from:34,592 KZT
8.4/10
Very Good
GGuest UserMy first room had the worst stains on the chair and sofa. No way should this room been allowed for check in. I booked a queen bed apartment and was moved to a. Double bed room with a view as trade. I was tired and could not be bothered to argue.
There was an apology by the checkin staff.
The breakfast is average (I came from Salvador where breakfast was amazing).
Housekeeping and services were good - all the ladies were nice and pleasant.
The bed had one pillow and the sheets had holes. There was no spare blanket in the room and the duvet provided was not the best so it got cold on a few nights and was too hot on others.
Shower facilities were good but no skin lotion in the room which was fine as I had my own.
No free water in the room only the minibar too - had to go to ibis hotel next door at like 2am to buy stuff there …both hotels are linked
Generally the stay was mediocre and the area does not have anything to do. It is ok and central for Uber which was a bonus.
Would I stay there again - hardly likely
Would I challenge that I am owed money as the room I paid for is not what I was given - may do …if I have the energy
Hopefully Novotel would reach out to me before that happens
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