I have stayed in other hotels in this group before, but this hotel is very, very unexpectedly excellent. The hotel has all kinds of facilities, the room is very clean, the service staff is very polite, the breakfast is good, it is recommended to travel nearby.
The room was very nice had everything. With the exception of a top lock it was broken.they said they would send someone to fix it. I feel it should have been good to go when i walk in. We needed some ice they brought it right away. You can text them 24/7 they will always respond. Alicia and Jessica help out the most with check in and text me with all the info I needed. Also it was my birthday and the upgraded me for free.
The hotel is very clean, the staff is very good, the location is easy to find, and the price is very suitable. It is very convenient to drive about an hour and a half from the hotel to the Grand Canyon National Park.
Hotel near Camelback East,Phoenix1.1% of visitors choose this area
GGuest User2025.02.03
Great hotel near the airport, right off the freeway, and about a 5-10 minute drive to an area with lots of food options and stores. The staff were friendly and helpful from the moment we arrived until we checked out. There's also a pretty cool area in the middle with a pool and hot tub, as well as a big chess and connect for game and ample seating.
Hotel near Tucson City Center,Tucson100% of visitors choose this area
GGuest User2023.07.03
Super beautiful hotel! Definitely felt clean and sanitizer. My only hang up was 2 of the desk employees seemed to be annoyed. Other then that, I loved it. Right off the 10, super easy to get to.
Everything was great, clean room, polite and smiling reception. Small disappointments were: parking is 10$ overnight and no free water bottles in the room (2$ each bottle). The rest is fine, perfect for 1-2 nights stay.
Hotel near Camelback East,Phoenix1.1% of visitors choose this area
邓邓2023.01.31
Very good, very good, the outside corridor hotel is rare, the room is large, the suite, there is a microwave oven to make your own food, next time you go to Phoenix, this one is Yuanyuan. highly recommended
Hotel near Deer Valley,Phoenix8.8% of visitors choose this area
HHuanqiulvxingdepipiwei2024.04.10
Close to the deer vally I want to go to. The hotel is clean, the room is large, and there is a swimming pool. The price may be too late for me, a bit expensive. I like this town and hope to have the opportunity to come often in the future! !
Very Good
107 reviews
8.7/10
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6.7/10
JJISONGThe hotel is very good, I said early that there is breakfast. But Chinese people may not be used to it. When I first came to the United States, I couldn’t eat that cold stuff. You can go out and buy something, or cook and eat yourself.
TTONGQIVery new hotel, the bed is very comfortable, the bathroom bath is also very large, the room is large, the lighting is very cozy, the location is in downtown, the parking lot is not free for about 20 knives overnight, breakfast is Starbucks & Bistro cooperation, Not a proper dinner, it is okay to eat light breakfast. Good value for money!
NNomadineWe landed really late around midnight in Phoenix and had our next flight at 7:30am. So we decided to book a hotel to be able to shower and sleep comfortably for a few hours.
The location for this hotel is just perfect. you can take a really short ride with the sky train to 44th. At the station you head across the road via a covered and beautifully lit bridge and then you reach the station for the regular metro where you literally have to cross just one lane of a road and the hotel is right there. We preferred this option so late a t night because we were very exhausted and tired and didn’t want to wait around for their shuttle bus, which I believe runs every 30mins.
We were greeted very friendly by the front desk supervisor and check in was a breeze.
We had a nice room on the fifth floor, it was quiet, clean and had more amenities than we really needed.
After a hot shower we found a few hours of good rest in a very comfortable bed.
In the morning, checkout was just as easy and the shuttle bus was right there and drove us straight to our terminal. Again the driver was super friendly and helpful.
If we had an overlay in Phoenix again, we would pick this hotel again and recommend it to anyone in the aame situation.
GGuest UserI was greeted by the nicest receptionist, I told her that trip.com was no help on switching my room from a double bed to a king cause that wasn’t even supposed to be , she never hesitated she just did it .. The walk from the hotel to mill ave for dinner an drinks was 7 min , so nice . At night to go on roof with the pool an view omg gorgeous... very clean an very nice ... will stay again an will recommend to others ..
GGuest UserIt's also a small local shop under the name of a big-name hotel chain. The location is not bad. It's not far from several tourist attractions and trails, and dining is very convenient nearby. The room is not big. There is a terrace on the first floor, which is only half a square meter, connected to the outside and neighbors. It's not exclusively for Chinese as Ctrip boasted. I guess the Chinese make a lot of noise, so they only give rooms on the first floor. Several hotels booked through Ctrip were assigned to the first floor or to relatively poor rooms. I don't know if it's because Chinese have a bad reputation and are not liked. I hope Chinese people will behave according to local customs and behavioral norms when they go out.
GGuest UserThe rooms are large and are all suites. The room has a microwave, a small oven, pots and pans, and a dishwasher. It is more friendly to family vacations. There are children's play pools, gyms, bars, etc. in the hotel. Unfortunately, we stayed for a day and had no blessing to enjoy. Going out is the London Bridge and the lakeside trail, not far from state park, SARA park . Free parking. The room does not include breakfast. The disadvantage is that wifi is really difficult to use, always can't connect, after registering the mailbox, I receive an advertising mail, not suitable for business travel.
WWong452The front desk was very friendly and considerate so that I don’t have to get out of the hotel to get my car details for registration in a freezing night when checking in. Coffee was provided in the room as well as at the lobby in the morning.
Bed was comfortable, TV channels were ok. Bath towel a bit worn out but that is fine for me. Basic amenities in the room which is fine as well for one night stay.
I like the location that I could get a quick bite easily and just off the freeway. About an hour drive from Grand Canyon after the sunset which was not too far. I enjoyed the night there. :)
CCathyThe location was perfect- looks right out on the London Bridge and Lake Havasu. There’s a nice walking/biking path on both sides of the river. Easy access (stairs) from the river to the street, across the bridge to the other side. Might be a bit tricky in a wheelchair - there’s an elevator at the Heat a hotel, but might be easier to drive across to the other side of the river and go down the steep path? Not sure - should be doable but would take longer. Javelina Cantina is very close.decent food, not good margaritas! (Skinny). The brew pub right next door and another restaurant we’re closed, but there were open restaurants across the river where you could dine outside (crap margs there too!). Anyway- hotel room is big, nice patio, nice folks at the front desk. Happy hour with nice outdoor seating. Boat docks out front, if you’re fancy like that. I thought it was a bit pricey, but for the location, chill factor, and views, I’d stay there again in a heartbeat!!
GGuest UserLet me begin by making the readers aware that the Grand Canyon Plaza Hotel is more of a motel than a hotel. Entrance to all the rooms including the elevator is via the outside. It's not like your typical hotel where you enter a lobby and proceed to your room or the elevators. When entering the GCPH to check in the lobby seemed very clean but dated. The staff was extremely friendly. When we first entered our assigned room, it smelled of smoke masked by air freshener. We proceeded back to the lobby to complain and asked for another room. The second room was acceptable, however, the room was small, dark and very dated. We had breakfast the next morning in their restaurant off of the lobby and the food and service was good. If you are looking for a place to stay that is close to the park entrance but lacks updated features and charm, then this would be an acceptable place to stay at.
Cathy from Pennsylvania
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