Overall, it's good. The location isn't in a touristy area, but it's close to the concert hall, and there's a supermarket and a food market nearby. It's a pretty chill area! Just a heads-up though: there's no fridge in the room.
Everything was more than great !
From the fabulous welcome by Anais , to all other staff members) they really made their best.
The suite was spacious and luxurious, the owner of the property clearly has good taste transforming this old property into a luxury boutique hotel )
The spa treatments were very good,
The Italian restaurant simple but on point)
I would give it a 9/10 , the check - in could have gone smoother , room service could be more attentive to client demands (when asking to remove an ingredient by example) I will definitely come back and try the best category of the hotel (master suite)
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A great base for catching early flight out of Porto, rooms clean and large functional for travellers with overnights rather than long stays. A couple of things that could really improve the customer experience is a separation of smoking and non-smoking rooms as we stayed on the first floor and coming out of the lift was like walking into an ashtray and fog of smoke coming from smoking rooms located on the same floor as non-smoking. The smoke got so bad i had to place a towel over the bottom of our room door to stop the vapours leaking in to our room. I am not sure whether this hotel offers non-smoking floors and we might have been unlucky and been allocated a smoking room, but the room had a smoke alarm in the ceiling so suspect its a mixture of smoking and non-smoking same floor. The next observation was the breakfast was very basic, adequate but basic, self service. I would stay again based on it location to the airport and easy to get to from central Porto.
Although the reception staff was impeccable in exchanging a room with a bathtub, as requested at the time of booking, it only had small towels - the large bath towels were missing. Bathtub faucet leaking heavily, with water spraying everywhere. At 9am, construction work was underway in a hotel room on the same floor, and it seemed like they were in the same room, such was the noise. One observation: the receptionist wanted to know how it went, so I mentioned what had happened, and in response I received: ”It will be better next time...!”
First, hotel is 2km away from Lello bookshop, uphill walk... Better take a Eur4 Uber.
Reception and staff are very friendly.
We parked our car in the hotel garage, about EUr13, . The attendant meet us in the parking garage, and offered to transfer our luggages..we were glad but handled our luggages.
There is a tram station line 1 and 18, and bus stop in front of the hotel.
Great location and wonderful service by the hotel team. However, the rooms on the 1st floor (we had 2) weren’t great - the showers needed about 10minutes at full blast to get hot water and even then it was only lukewarm. One of the shower screens was leaking and it flooded the bathroom floor. The 2nd stay was better - we got rooms on the 3rd floor. Decent showers with immediate hot water. If the maintenance was managed better, this was be a super hotel as the location is fantastic. And the reception team is excellent
O hotel é lindíssimo tendo em conta que era um convento/mosteiro e foi recuperado mantendo a traça de granito, e decoraram o interior com madeira. Uma combinação perfeita. Além disso, encontra-se num alto com uma paisagem lindíssima, de onde se pode ver toda a cidade de Vila do Conde, a Nau Quinhentista e o rio Ave.
O serviço de alta qualidade, sempre com colaboradores disponíveis para nos ajudar ou esclarecer de alguma questão. Fizeram um upgrade ao quarto e estavam sempre a mimar-nos.
O pequeno almoço muito variado, e com alimentos de muito boa qualidade, numa sala igualmente soberba.
Sempre que fazíamos uma sugestão ou um pedido, era imediatamente atendido.
It was very clean, and the location was convenient for walking everywhere! The only drawback was that our room type didn't have a changing area.
Great
148 reviews
9.1/10
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9.2/10
Great
AaricarpinoSpent two nights in the 10 beds mixed dorm, location is great and the breakfast buffet is too, a lot of food and drink options, the place is overall clean and comfortable. There was only one bathroom (shower+toilet) available in the room because the other was broken, it wasn't a problem but I think it might not be enough for a room that big (especially considering that shower and toilet are in the same room and can be used by one person at a time). Really nice view from the window. No hair dryer.
Paid lockers if you want to leave you luggage before check in or after check out (hourly fee).
NNanfuliangyetingzhangerMy first night in a hotel in Europe. It was noisy, the transportation was more convenient, and the room was smaller. It was similar to a Japanese hotel.
AAnonymous UserAmazing hotel located away from the centre but near the Metro.
Beautiful decor and furnishings. Rooms were luxurious, and well equipped.
The staff at reception were super helpful and courteous.
One of the advantages is that the hotel provide a free airport shuttle. Mine was in a Tesla X with white leather seats. Just email your flight details to the hotel prior to arrival.
Although away from the centre I preferred the location as it had more local restaurants nearby. Try the Francesinha Cafe which is a 5 minute walk away
The nearest Metro is Marques which is a 5 minute walk.
Would definitely return.
GGuest UserThis was not the first time I've been at this hotel. It's a nice place to spend a few nights. The breakfast food is good in terms of variety and the staff is nice and helpful. The spa is always a pleasant place for you to relax. However, the buttons of the jets don't work properly, specially the ones that are only accessible when you are in the pool, which can be frustrating if you like to use them and won't be able to. This time, the sauna was out of work, as well, but they were fixing it. They didn't really seem worried about fixing the jets' buttons, though... When I was at the hotel last year, they weren't already working properly, but now I couldn't even get them to work. The ones that would work, wouldn't be active for a long time after you pressed on them. In other Spas, they usually work for a few minutes when you turn them on. In this one, they would only be active for about 20/30 seconds at a time. The room I stayed in, had a different display. You would go through a corridor with the bathroom at the front and on the left you had the sleeping area. I liked it because it would conceal the noises coming from the outside a bit better. All rooms have a balcony, but something that feels that is always missing are a couple of chairs and a table. The balcony becomes useless without them! I couldn't open the bathroom door well (not even in 90 degrees in relation to the entrance) because it would bump on the bidet. Also, the shower and glass covering the bathtub seemed to be at the wrong wall because it was inevitable to wet the entire toilet when you showered. The corners were a bit dusty and the bathroom bin hasn't been changed from the previous guest. I think the cleanliness can be improved.
TTravelang88Hotel is centrally located near to Sao Bento station and can walk to most attractions like the clerigos and cathedral. There are also several food options available. The only downside is there’s not much amenities. The gym is pretty small and no swimming pool
ZZaherWe had a wonderful stay at Eurostars Aliados in Porto. While advertised as a 5-star hotel, it feels more like a high-end 4-star, mainly because it lacks some of the extra touches of luxury and service you’d expect from a top-tier 5-star experience. That said, it still offers great value for money and an excellent stay.
One of the hotel’s strongest points is its location—right in the heart of Porto, making it easy to explore the city on foot. Despite being so central, the room was quiet and well-insulated, allowing for a great night’s sleep.
Check-in was smooth and efficient, with friendly and professional staff who made us feel welcome right away. Throughout our stay, the staff remained courteous and helpful, ensuring a pleasant experience.
Our room was spacious, stylish, and very comfortable, featuring a king-sized bed, elegant decor, and a huge shower that added a touch of indulgence. Everything was spotlessly clean, which is always a priority when choosing a hotel.
The hotel has a spa with a gym, sauna, and hammam, free for guests. While we didn’t have time to use them, they looked modern, well-maintained, and inviting, adding to the hotel’s appeal.
Overall, Eurostars Aliados delivers a stylish and comfortable stay at a reasonable price. While it may not quite reach the level of a true 5-star experience, it’s an excellent option for those looking for a high-quality hotel in the center of Porto. We would definitely stay here again!
KKisanpi35' walk from the center, there are places around where you can park for free. Modern shops and bars area
Comfortable bed, good temperature. Well soundproofed with the window closed.
Very good and complete buffet breakfast.
GGuest UserOur family reserved 3 rooms and arrived on a very early flight . Jose was kind enough to get 1 of our rooms ready within an hour so we could at least wash up, rest for a bit, and refresh before going out for the day. He continued to take care of us throughout our stay with anything we needed, while being extremely kind and personal. He is an excellent representative of the quality and care the hotel offers. We also liked the ambiance of the hotel. It was nicely lit and decorated in a fun, eclectic, and relaxing fashion. Our room rate included the breakfast which was an amazing spread with much variety, highly recommend. Location was central, easy walking distance everywhere. Small disappoin**ent was lack of gym. I know we walk around alot but it would’ve nice to have the option as my husband and son like to exercise quite a bit. In addition, the TV lounge room which can be nice for teenagers/kids to use while waiting for our rooms to be ready was rather plain in terms of interior design, just gray concrete walls, as opposed to the interesting and colorful designs of the rest of the hotel. This is just an observation, I would definitely recommend this hotel and would come back again.
JJames in ShanghaiWe checked in, there was no wait, and the staff were friendly and knowledgeable. It was a great touch that the staff member offered to show us a map of Porto and the key things he would recommend doing in the city.
I can’t stress enough just what an excellent location this hotel is in, no public transport is required. All the key sights are within a short walking distance. It is also very walkable from the train station.
The room was great, with adequate lighting, a huge TV and some excellent shower products. The bed was relatively firm and comfortable.
We enjoyed breakfast for the 3 nights. There had been a miscommunication about the price of this, however, the hotel manager was very helpful in rectifying this via email communication after the stay.
The young female staff member we engaged with for breakfast each morning was also very friendly, warm yet professional.
As IHG Platinum members we decided to try this Hilton property and were not disappointed. It was excellent from start to finish and the prompt reply and rectification from the hotel manager is testament to the care, detail and excellent management of this property. I highly recommend this hotel for your stay in Porto.
GGuest UserA decent hotel but was disappointed that on arrival I paid an additional 30 Euros for a room with a balcony, its a pity I was informed that they expected it to rain for the whole duration of my stay, I unfortunately couldnt use the balcony at any point due to it being wet all he time, what a waste of money!!!!!
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