Good location, terrible hygene and cleanliness, poor service. In my room lights in the bathroom were designed to always be turned on - the receptionist said that it's required by law. That's a big fat lie, but okay. Main problem was the cleanliness and lack of hygene besides that I couldn't sleep well when light was turned on in the bathroom.
My experience at this hotel was fantastic.
The staff are very friendly and extremely helpful. Special thanks to the restaurant staff(Prateek, Maringo, Rahu) who endured my breakfast experience was top notch.
Would definitely choose this hotel again for future stays.
Had an amazing experience at Crowne Plaza Gurgaon! The rooms were spacious, well-maintained, and extremely comfortable. We were pleasantly surprised with an upgrade, which added to the overall experience.
The food was absolutely delicious with a great variety, and the service was truly beyond exceptional — the staff went above and beyond to make our stay memorable.
Highly recommended for anyone looking for a luxurious and seamless stay in Gurgaon!
Only stayed here for 2 nights but my impression about this hotel was good. I was going to extend my stay here at that time. However, the room was not available since it is too popular. Recommend for business trip.
Great stay, i wish they provide more comfortable blankets and heaters by default in the room and not having customers to ask for it. Its a 5-star hotel and they should be providing this by default , specially when the rooms are very very cold.
Otherwise the hotel is great, good value for money. Lot of good restaurants if you go to Greater Kailash ( around 25 mins by car)
Hotel environment is OK, but the front desk can't communicate, and the service that is repeatedly confirmed is still not well done the next day, making people worry about communication.
The room was clean, the overall design was simple and elegant, and the service staff were friendly and polite. The breakfast had a wide variety of options, including staple foods, fruit drinks, and dairy products. The taste was rich and clean, and it was highly praised.
Hotel near Sector 40 - 44,Gurugram66.7% of visitors choose this area
CCherrylamba142024.08.11
Taj Gurugram feels like my second home in India. I stay here for at least 10-15 days every six months and always enjoy the exceptional service and hospitality this hotel provides. They do their utmost to ensure a comfortable and safe stay, which is especially important when traveling solo. Special mention goes to Ritesh from the housekeeping department, who took great care of my room and kept it in excellent condition throughout my stay. I will definitely choose Taj again for my next visit to Gurugram.
This hotel service is excellent! They take care all your need.There is lot choice in the breakfast.Room is big and facility is nice.There is the swimming pool in roof and atmosphere is good.Especially the ***ager in front office Mr.Akshay is really nice ***ager take care all and always smile .
Very Good
47 reviews
8.5/10
Price from
CNY 593
per night
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8.9/10
Very Good
GGuest UserGreat stay, i wish they provide more comfortable blankets and heaters by default in the room and not having customers to ask for it. Its a 5-star hotel and they should be providing this by default , specially when the rooms are very very cold.
Otherwise the hotel is great, good value for money. Lot of good restaurants if you go to Greater Kailash ( around 25 mins by car)
黄黄Booked a business bed room, left me a room with two single beds together, this service is really unprofessional, generally the hotel will reserve a room according to the reservation, the result tells me that there is no other option!
NNamanKala51Beautiful property. Really well built and laid out. We stayed at the one bedroom Premier Villa. It was spacious, very well lit up and the interiors were very nice. Bathroom was amazing with a skylight above the bathtub. His and Her sink + separated shower and toilet areas were a great add on. The property is very green and one would hear birds chirping, peacocks calling, hens, turkeys, white pekins around the property with some rabbits, guinea pigs, emus and even a horse in the pack . Pool area is ideal for the kids and even adults. There is cart service that one can avail to go around the property or even get a bicycle. But the property is perfect if you want to go for a stroll and check out all the amenities. Food quality is good. Buffet has a decent variety. Staff is well trained and looks after you well. All in all a great experience. Definitely recommended
GGuest UserWe were 2 couples travelling together and we had an excellent stay at this hotel. We were pleasantly greeted by Sanjeev Suri (Airport Supervisor) in the airport itself, while waiting for our luggage! Our welcome and transfer to the hotel was super comfortable in spite of having to walk a long way to get to the transfer vehicles. This was due to the airport having to handle G20 meeting participants.
Excellent service was provided to us always at the club lounge by Rohit Singh Bisht (Butler) and your other staff.
At breakfast, your Sous Chef Regan Barua Chowdhury went the extra mile to prepare vegan pastries and other delicacies for our vegan sister. Server Dhaiaya was at her best in looking after our every need.
GGuest UserWonderful place , nice property , spacious Room , great Location, food was very delicious must try butter chicken and Garlic naan , very nice and friendly staffs , little bit expensive.
DdyhxThe hotel looks decent from the outside, but the rooms are dated with a stale smell. The room is spacious, so was the bathroom but the taps were creaking with age and the bed and pillows were so soft I find myself sinking into them (in an uncomfortable way). Soundproof needs improvement as I could hear rumblings ***** the corridor as my neighbours walk past and even their closing of doors. Breakfast was quite a spread but nothing much appealed to me (the bacon was so tough it was like plastic I couldn't bite thru), the only plus are their desserts, the muffins were decent.
The front desk appears understaffed but they try their best and kept the smiles, mostly.
SSamantha Allison De CostaThe hotel was ok, the wifi was down and they could not confirm the when it will be up. As my colleagues was there for business trip and wifi was a must.
GGuest UserThe hotel is clean and well facilitated with great food! It takes a little bit from the center of Gurgaon but the quality except for the staff is great. Gym and pool are good to use.
The staff did not set the water bottle and I asked. A staff member came to my room with them and asked for a good review by using a Google map review. Also, as bugs were in the hotel room, a staff changed my room to other. The staff said she would bring my stuff to a new room but it was not finished and I brought them to a new room. Sometimes I could not understand the staff.
GGuest UserThe room was clean, the overall design was simple and elegant, and the service staff were friendly and polite. The breakfast had a wide variety of options, including staple foods, fruit drinks, and dairy products. The taste was rich and clean, and it was highly praised.
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