Hotels With Bar in Zagreb County, Croatia

Everything was good except for the fact that the only reason we booked the hotel was because of the outdoor pool on the top floor, since it’s the only one of its kind in Zagreb. Nowhere did it say that the pool would be closed when we made the booking. What compensation did we receive? Access to a pool at another hotel. The problem was that those pools were indoors. After several complaints and calls to Trip.com, we received 15% of the booking fee back. In my opinion, that was not sufficient, but it is what it is. Everything else was fine.

We booked a room with a sofa bed for two adults and one child. The sofa bed was uncomfortable, with a sunken center and raised ends. The child's back was good enough to sleep on it, but the adult's was not. The room was quite big, the decoration was neither old nor new, the food in the restaurant was OK, but the service was very good, they would ask questions proactively, so we specially consumed a dinner in the evening, but we waited for 40.50 minutes before it was served. When it was served, we found that the price of the Tomahawk steak was per 100 grams, and ours was 120kg. No wonder the waiter kept saying it was very big. We confirmed it again and again, and the steak alone cost 200 euros. Fortunately, the taste was very good. We couldn't finish it and packed it up to eat it again with instant noodles the next day.

I booked this place on a friend's strong recommendation while preparing for my trip to Zagreb. My friend highly recommended this place, so I had high expectations. Since there was a discount, I was able to book it at a relatively reasonable price, but as expected, it was a 5-star hotel, so the base price was quite high. First of all, the location was perfect. It was in the city center, so I could easily walk to major tourist attractions, which was very convenient, and I especially liked being able to enjoy the beautiful night view while taking a walk in the evening. The kindness and service attitude of the hotel staff were very impressive. From check-in to check-out, the front desk staff's meticulous consideration and friendly service made my stay pleasant. However, the breakfast, which I had been looking forward to the most, was honestly disappointing. My friend said the breakfast was special, so I paid an additional 100,000 won for 2 people (50,000 won per person), but although the menu was varied and fresh, I wondered if it was worth the extra cost. The interior of the hotel was elegant and old-fashioned, but personally, it felt more old than luxurious. The way the windows in the guest rooms opened was classic and unique, but the old window frames and other parts of the facility stood out. The bathroom also had an old feel rather than a modern facility, which may be appealing depending on your taste, but it was disappointing for me. The biggest advantage of this hotel is its location, which is the best for travelers. However, for the same price, you might have a more pleasant experience in a suite at a nearby 4-star hotel. It is worth experiencing once for travelers who value a traditional atmosphere, but I think I will consider other options if I come to Zagreb again next time.

The hotel charges Euro$3 for a bottle of water in your bedroom. It is not free which is completely absurd. The staff are not service oriented nor friendly, purely transactional (front desk). The other staff in the restaurant are all friendly and very pleasant. The check out time is at 10am which is nonsense. I have stayed in many hotels as a traveller, and to stay in HILTON, that charges Euro3 for a bottle of water in room and ridiculous 10am check out time is unacceptable. Will not stay here again.

The first night we arrived in Croatia, our first stay was smooth and pleasant, but when we went back to stay again a month later, our stay was cancelled. The excuse was that the system was wrong, but it was probably because the hotel was not authentic and oversold. When problems occurred, Ctrip was still very helpful. Responded to the problem in a timely manner and handled it proactively. The female customer service who contacted us was sincere, patient, professional and efficient 👍. The handling result was still satisfactory. In the future, I will be more confident to use Ctrip as the main platform for domestic and foreign travel.

This hotel is cost-effective. It’s just that it took a while to change the hotel. Dry cleaning is cheaper. You can drop it off in the morning and pick it up in the afternoon. The breakfast is average, and there is always bread and milk.

The hostel is very clean and conveniently located, yes!  Would I return there? Not sure. This is due to lack of amenities that I have never seen missing from other hostels: - 1 bathroom per floor, the bathroom is shared between 3 rooms of 4; 12 people at 1 bathroom is a bad idea. - sockets, sockets, sockets. The beds does not have a socket, there are 2 of them randomly located in the room but other hostels I have been in had bed and own socket which should be standard. - no curtains for the beds, no privacy - no light in the bed, like a small lamp that everyone can use if others are sleeping. Clean hostel but the lack of these amenities is disappointing.

The hotel is a 4 star. A clean hotel, very friendly, pleasant staff… it is a place that I would recommend whenever you want to go through… since the center of Zagreb itself is quite far away. Very spacious room. That's right... BEWARE! On TRIP it said FREE PARKING… and we had to pay €7 per day… nothing free… I would recommend it if I would return while passing through Zagreb… breakfast, for example, is included and is very varied and delicious!!!

The newly opened hotel in 2023 has an excellent location. There are pedestrian streets and squares nearby, which is very convenient for sightseeing, eating and shopping. It should be a renovation of an old house. The room is slightly smaller, but the layout and decoration are quite ingenious. Although there are no side windows on the 5th floor, it is very clever to make a skylight. The sunshades inside and outside can be opened by remote control, which gives it the charm of being in a historical building. The comfort of the toilet is No. 1 in the half-month trip to Croatia, although it is not a smart toilet. The lighting design is reasonable, and my friend also planted its coffee machine. There are welcome drinks or dry white at the front desk, and two large bottles of water are sent to the room. Breakfast is buffet and menu. Swimming pool and sauna are free to use. Recommended!

Grand reception with clean and spacious room. Great facilities and we had an amazing gym session in the gym room! Wonderful stay and would come back when revisiting Zagreb.