Reception & restaurant staff were helpful, but housekeeping is rather poor : didn't replenish tea/ coffee as well as hand soap, left previous customer's hair in bath and had to be asked to clean up room.
Shower is very weak, so not great for hot summer days.
Breakfast is ok. Restaurant staff are cheerful and helpful.
Overall ok, but not good value for money.
“Great hotel choice in Frankfurt! The location is ideal—close to main attractions and easy access to public transport. The rooms were clean and well-kept, providing a comfortable stay. Friendly staff added to the experience. Highly recommend for travelers looking for convenience and a well-maintained place to relax in the city.”
Excellent breakfast but I was charged for 2 @ £18.95 each (as I had a single room) so very expensive. On querying this I was told it was standard practice
Large room although was surprised to have a disabled room when I hadn't requested one - meant that sink was low and shower was in the bath
Room was cold. I was told the air conditioning had been put on for the summer and the room temperature couldn't be adjusted. Temperature control in room didn't work apart from blowing more cold air through the vents. Bathroom radiator didn't heat when turned on. Shower was lukewarm.
Volume on TV control didn't work so sound very low
Green light on ceiling for smoke detector kept me awake.
Allen is working at the front office reception and I stay in this hotel for 13 nights, every time when need them to do something like change my key card because is not working or house keeping did not give me any towels, they do it unwillingly. I’ve had to change my card nearly every night and it lightly touches my phone accidentally and it deactivated. But I don’t understand why their system is so poor, my daughter’s dormitory uses these cards and puts them against their phone but it’s completely fine. A large hotel group like this can’t even use a up to date elock system.
Surprising, very good, cost-effective, had no special expectations of Marriott, and settled on the road a day, but in fact the children had a great time and did not rush to leave, it is really a country golf club, open air fresh , The apple tree is full of fruits.
The accomodation & service was fine & what you would expect. I would potentially would have liked a bit bigger selection of food for the evening meals.
The main thing that you could look at is making the signage a bit clearer as to how to access the property- we did not expect it to be by the services , so maybe state that in your advert- as we ended up going around the huge intersection again , as we expected a separate entrance for the hotel. Thanks
The location is great. Located on the street where all banks, stores, supermarkets and restaurants located. The st albans cathedral abbey is just located opposite of the hotel. However, for the amenities, it would be best if they could provide hair conditioner.
Our daughter got married in the nearby register office at 11am … although our room wasn’t ready (I never expected it to be) we were able to leave our luggage behind the desk .. also as my husband has mobility problems ( no ble badge) we were allowed courtesy disabled parking in the hotel bays , ( very grateful) … early checkout 5.30am and was given a breakfast to go .., very happy with our stay
It will be alive in Letchworth, the hotel has the taste of the manor, and the afternoon tea is very comfortable. Although it is relatively biased, it does not matter if the city walks small. There is a parking lot. More powerful than the Broadway station hotel, the fly in the ointment is that breakfast is paid.
Good
83 reviews
7.6/10
Price from
PHP 5,760
per night
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7.8/10
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JJessReally happy, able to leave the car in the car park and the room was clean, comfortable and had a great stay.
NN_ChI have been to this holiday inn few times its good and close to motorway and also have free parking. staff is very nice and helpful found cleaning of room needs slightly more attention especially bathroom however its all very good. Breakfast is simple n alright to make a good start to day. Juice is not good at all however the coffee is nice and also have good tea selection. Hotel is clean and not smell
GGuest UserAbsolutely stunning hotel. Undersold on its website.
Original Tudor hall with many original features which compare favourably to any that you might see in a National Trust property - especially the two incredible fireplaces. Great views towards central London from the terrace at the back.
Staff were very friendly and welcoming.
Room was large, well furnished, and quiet (as I think would be all the hotel as in large grounds). Shame that pond was drained.
Annex at the back where the bedrooms are not very sympathetic design to the rest of the stunning hotel, and the gym could be better furnished. I think that Laura Ashley was involved in the interior design. Some reviews say that it is a bit down at it heels, but I didn't think so - more of a lived in air which made me feel more at ease. Looks of quirky design features which work well in a sort of 1960s New Avengers way, but I didn't like the fake wood pattern wallpaper in the bar as it cheapens the glorious fireplace next to it. My daughter loved sitting in one of the James Bond super villain blue chairs in the bar - she moaned that she didn't have our cat with her to complete the effect.
We booked this for not much more than the local Premier Inn that I normally stay at - but this is in completely a different league.
Thank you for letting us stay at your beautiful hotel.
GGuest UserAllen is working at the front office reception and I stay in this hotel for 13 nights, every time when need them to do something like change my key card because is not working or house keeping did not give me any towels, they do it unwillingly. I’ve had to change my card nearly every night and it lightly touches my phone accidentally and it deactivated. But I don’t understand why their system is so poor, my daughter’s dormitory uses these cards and puts them against their phone but it’s completely fine. A large hotel group like this can’t even use a up to date elock system.
DDanielleThe hotel itself is very dated and basic but absolutely fine for a night stay before or after a flight. Everything was just perfect for us. Cheap and cheerful for our budget. Staff were helpful and check in/ out easy. Ideal location for Stansted airport as it's literally 5 minutes away from the airport carparks. It's at a welcome break area so KFC, burger king and subway onsite.
AAndy_CNUKThis hotel is very conveniently located for access to and from the M1 (which is why I chose it). The only reason I didn't give it 5 stars for location is because if you fancy taking a stroll into the nearby village, perhaps for a pub meal and a drink, then the footpath is non- existent in places and you need to be careful in the dark. But that's not the hotel's fault and as the hotel is clearly set up for travelling business customers, I suppose most people would just drive a couple of minutes to the local pubs (which were more lively than the hotel bar). Aside from that, everything else was fine. The staff were all helpful and polite and the breakfast was delicious and filling. And the room was fine too. Overall, this hotel worked well for me on this occasion and I am happy to recommend it
LLINGSurprising, very good, cost-effective, had no special expectations of Marriott, and settled on the road a day, but in fact the children had a great time and did not rush to leave, it is really a country golf club, open air fresh , The apple tree is full of fruits.
MMiaka QuayThe location is perfect, situated just opposite of the St. Albans Cathedral Abbey. Their service was great too, the receptionist was kind and friendly. As for the cleanliness... the room is very clean. However, the room is very old. Creaking floors and walls. Uneven floors. Their isnt mold visually but there are moldy smells. There are cobwebs but only if you see closely. Their bed are extremely soft, like sleeping on marshmallows. Their TV have no channels at all, so nothing to watch. They do provide free wi-fi. As for amenities, all in provided including body wash, shampoo and bar soap. In the room, they have iron board, iron and hair dryer. Those who wanting for a drink, situated at their reception is a bar itself.
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