The room is a bit small, but the facilities are good, the service is good and flexible. The most important thing is that it is very close to the waterfall. After playing, you can go back to the hotel to take a shower and check out. It is very convenient
Hotel with old facilities but very good, large rooms, great shower, taps with hot and cold water, new air conditioning, great parking service, great breakfast (I just missed an automatic machine with a variety of coffee like espresso and whole grain breads); The toilet had a strange, somewhat clogged flush. (apartment 209).
very beautiful hotel and classic decoration style!
There's nothing bad to say!
The staff were helpful and served us very well, especially Cleverson at reception, his excellent service, he helped us with everything!
Satisfactory breakfast.
The only thing that was bad was that we got a room with no view, otherwise everything was perfect.
The breakfast is delicious and appetizing, with hot food such as beef and chicken.
The room is similar to a hotel apartment, which I really don't like. The first time I stayed here, there were no rooms in other high-end hotels, so I chose this one. It says four stars number 1, but the psychological gap is too big. It can't be compared with domestic ones. The front desk is enthusiastic and the lobby style is unique and chic.
The hotel here doesn't have mineral water, so you have to buy everything.
Hotel located just 20 minutes from the waterfalls. Free parking. Very clean. Delicious breakfast. Nice pools and tennis courts. Professional and extremely helpful service. Warmest regards to Cindy and thank you for your help.
It was only one night to rest and follow the trip, everything was fine, the little shower problem was resolved at the time, breakfast was good, and the dinner we asked was also satisfactory.
GGuest UserDo NOT book this hotel - consistent terrible subpar service (provide wrong info, didnt communicate essential info, SILENT TREATMENT, slow service, wrong shuttle bus despite verifying twice with 2 different staff, only take down my cocktail order but I didnt get to hold/drink my order) from the reception, guest relations and concierge teams (many staff around but they are really bad at their jobs).
No one takes ownership - talked to 3 different hotel managers (face to face) but new mistakes appear.
Belmond's service -> avoidant style (ZERO follow up from any manager, each said I already spoke to the previous).
Lousy service experience. Utterly disappointed.
Good points - convenient location: (the only hotel) inside Brazil's Iguazu park (but service deteriorates due to no competition) and an excellent spa experience.
Alternative to stay inside Iguazu park - stay at the hotel inside Argentina's Iguazu park.
MMihoutaodezhurenVery satisfied hotel, located in the batal district.
Facilities: Fully equipped, for friends who like hot tea, there is no hot water bottle in the room
Hygienic: very clean.
Environment: The surrounding environment is very good and safe. Opposite is the most beautiful Japanese park in South America, praca do japao. People walk their dogs in the park. Especially comfortable.
Service: The hotel offers a rich breakfast. It is worth mentioning that the hotel actually has free valet parking. Not all front desks speak English, but they are very friendly and welcoming.
Very recommended hotel
YYundingdaojianghuThis trip to South America, especially satisfied with 2 nights stay, the hotel is clean and tidy, the service is very good, breakfast is OK, booking early, the price is cheap, and there is a 120 bus terminal to Iguazu Falls near the hotel, one-way 5 reais bus ticket, You can swing all the way to the Iguazu Falls on the Brazilian side to make soy sauce, not bad.
GGuest UserThis hotel has a good location and a friendly staff. But it is dilapidated and need of a remodel badly. The rooms are old and the furniture is breaking down. The windows allow mosquitoes to come in the room from the outside. I killed at least twenty with my own hands. I literally sprayed the room and myself with mosquito repellant before I went to sleep. The worst is that I ordered room service and had breakfast at the hotel and immediately got Traveler's Diarrhea. After 7 days I flew home and was treated with antibiotics. I'm still recovering and needless to say it ruined my very expensive vacation. I don't know whether there is a health department or a similar institution there but the hotel should be shut down and all systems need to be revamped before anyone else gets sick!
GGuest UserThe room is a bit small, but the facilities are good, the service is good and flexible. The most important thing is that it is very close to the waterfall. After playing, you can go back to the hotel to take a shower and check out. It is very convenient
MMikhail GraboI had the pleasure of staying at Johnscher Hotel, and it was a delightful experience . The staff were welcoming and attentive
Receptionist Nicole made my stay at Rochester Hotel a memorable experience. Her dedication to providing outstanding service is a testament to her hard work and passion for her role. The room and bathroom were big and clean
I also enjoyed the complimentary breakfast, The hotel restaurant is reasonably priced,($7 buffet lunch) with high quality of food and with a good service
The hotel's location was perfect, .Overall, I highly recommend this Hotel for anyone looking for Central ,convenient location in Curitiba
CChristopherA nice property very much with a family vibe and rooms spread out across a number of villas. The room was decently comfortable but quite basic, and with some curious absences, including tissue, and glasses or mugs or a cup of any kind, for which one apparently needed to ask. The buffet, both dinner and breakfast, was ok, though a bit more focused on quantity than quality, and the breakfast dining room was much more university dining hall than luxury resort. Staff was quite friendly and welcoming, though, and a tranquil spot to spend a couple days while visiting the falls and other attractions.
GGuest UserOur stay here was lovely value for money there were many things to do here and with having a great pool and health spa this was a relaxing break. With a poolside bar and two pools one very secluded it catered for a range of individuals. Would definatly stay here again cant fault the hotel a really lovely place. The airconditioning was amazing and the staff were very professional thankyou
KKarenWe enjoyed our stay. However we went down for dinner at 7pm to be told that dinner wasn’t starting until 7.30pm , there was no signage up saying this so we’re not happy as we wanted an early dinner as we had been travelling over 24 hours. Saying that the food was excellent we chose of the a la carte menu as we didn’t want the buffet
Breakfast was very good, a wide variety of food was available
The room was good with a comfortable bed and an excellent shower
Staff were all very friendly
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.