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From the time Brysen handled the details of our check in until the time we checked out, our party (which had nine rooms for a weekend) was handled with thoughtfulness and care. The facility is beautiful and well kept. The location is wonderful and convenient to everything. However, the team working at the hotel made our weekend. They were gracious, welcoming and extended us every courtesy to help us to navigate a very busy weekend. Taxis to get us to the event? No problem. Room service with complicated orders? Done. Brysen even ran out to pick up an order for us when we unfortunately arrived during a time when the kitchen was closed. Literally going the extra mile. We were treated as honored guests and had a lovely time. Thanks to Lindsey for the no fuss checkout with so many details handled efficiently and politely. We will return happily to Sofitel DC on our next trip to DC.

I stayed at the Phoenix Park Hotel from June 26-28. There are three reasons why I enjoyed the stay at the Phoenix Park Hotel. The first reason is that it's super convenient since it's walking distance from the Metro and the Amtrak. The second reason is that the Dubliner is located in the Phoenix Park Hotel, which is another reason to stay in this hotel. The third reason is the rooms are very new even though the building is about 100 years old, which shows that the hotel is committed to invest in making the hotel updated for patrons to stay in.

The location is really wonderful! It’s close to the most famous places like the White House and DuPont Circle. you only need to take a bus to go to Georgetown. It’s about 10 minutes. The room is clean and I really recommend the restaurant on the ground floor! Overall this is a nice place to stay at when traveling in dc!

We chose the Hilton because of its location at DuPont Circle and proximity to the metro. It was perfect. Very clean and excellent service. We had a corner room with large windows and a nice view. We weren’t able to check in early and still have our chosen room but we left our luggage with the bell captain, parked and went off to explore on foot for awhile, taking the advice from a helpful front desk clerk for a nice place for lunch close by. Everything was close by. It worked out perfectly. The price of the hotel was excellent too which offset the cost of parking ($56/day) in the garage below where the car stayed for the whole trip. It was very easy to park and get back inside. The restaurants looked lovely but we didn’t eat there. There were just too many local choices and we were out walking most of the day. The bell captain was helpful in getting us a cab one cold evening when my Uber app was be working well. He went outside in the cold until he was able to hail one for us (comparable in price to the Uber we would’ve taken) Lovely stay. Highly recommend.

Stayed at the hotel for three nights. It’s generally a good experience. The hotel room was clean and the size was just right for two people to stay. The location is awesome! There are nice restaurants options nearby. And the price at this season was reasonable. Recommend it.

Come to DC to live in Park Hyatt for 3 days. The area where you are located should be good. If you take a taxi, you can't go anywhere, but if you take the subway, there is still a distance from the subway station. The doorman is more welcoming. The only drawback is that the three nights of staying in the hotel did not change the toiletries once.

My wife and I stayed at the Salamander overnight before our flight out of Dulles to Tanzania. To preface this review, I specifically booked this hotel due to past experience with Mandarin Oriental, so I was disappointed to hear of the exchange but gave it a shot anyway. I was disappointed with check in, with the staff, and with the general atmosphere. The hotel itself was clean, the finishes were decent, and the spa area is very nice...I just don't feel they warrant the price tag when the other variables are lacking. We arrived around 11:30, I had informed months before that the arrival would be around 12. We were told it wasn't guaranteed, but they would put that one in priority to be ready. Upon our arrival, we're told it is just awaiting inspection and it should be no later than 12:30. No problem, we visited The Lounge for lunch. We wrapped up around 12:30 and the weather precluded us from exploring much outside the hotel. Long story short, our room was not ready until 2:40. I acknowledge that check in time is actually 3, but had it been presented that way, we would have gotten a taxi and went elsewhere to kill 3 hours. The staff did not seem very invested in the hotel or interested in us. In my experience, something that sets 5 star hotels apart is the staff willingness to go the extra mile, to make a note to check back in with you, and to always be present. Between the doormen not paying attention, the front desk giving no updates on the room status without prodding, and waiting at the Lounge hostess stand for several minutes before going down to the bar and asking the bartender if we should seat ourselves (he found the hostess), it was just lacking. I don't need someone to hold my door or be worried about us sitting in the chairs by the front desk for 2 hours, but I paid for that experience and did not get it. Lastly, the general atmosphere...it just did not have a 5 star vibe. In 5 stars, folks are walking around, ensuring nothing is out of place and everything is picture perfect. This was not the case, the lobby restroom was in a bit of disarray...no one ensured that folks were there to help. It was just disappointing. All that to say...the place is clean, it is nice, you won't be disappointed there. But I believe I would have gotten better service at the Hilton down the road for half the price. Or we've stayed at the Park Hyatt in DC previously and absolutely adored the staff and facilities.

The free breakfast and evening drinks were very satisfying. In particular, the omelettes cooked on the spot were very delicious. However, the pool did not seem to be maintained. The location was good for sightseeing, and there were many convenience stores and restaurants nearby, so it was very convenient.

Clean specious rooms with a coffee machine. Wanted to compliment David in security on night duty. Hotel surround has some unsavory characters but hotel has very good security to watch out for its guests Good option for DC for location. Restaurants and supermarkets nearby. Lift a bit temperamental

You have to come to Infamy omg! it was so wonderful we had the best service ever from Donna, Luca, Iyana… we hung around for a few hours and had amazing cocktails and wonderful service, Chris the manager came over to offer us a last call at 1130 just to make sure we were happy the whole staff gives off excellent energy and really engages with us