Avignon Apartments

A hotel that is solemnly recommended, the owner is very enthusiastic, the decoration is a bit ancient, but the facilities are completely modern, the room is oversized, and there is a terrace, which is thoughtful and comprehensive for the guests. The transportation is very convenient, suitable for self-driving travel, the Pope's Palace is open for 10 minutes. Ducks are arranged for dinner, with good red wine and cheese, a completely different experience.

Awesome antique hotel, located in the old town gate, very close to the main attractions and business districts, valet parking, very warm and welcoming service. The hotel is very charming, and the afternoon tea in the courtyard is very comfortable. It can be said to be the first choice for visiting Avignon.

The hotel has a large parking lot for free parking. The hotel garden has a good view. Friends who like to take pictures will be satisfied. The breakfast is good and delicious. The front desk clerk is also warm and courteous. However, I checked into the room and found that the quilt cover pillowcases on the day were not changed and washed. I used it directly. The stains on it are disgusting to see... The location of the hotel is not easy to find, the GPS guided us to the path in the reeds, and there were several large stones at the end of the path blocking the road...

The hotel is in a good location, a few steps into the old city, opposite a high school school. Go to the palace, the broken bridge, and the free ferry can be walked. The manager was very warm and thoughtful, helped to park, explained the place to eat, drink and play around, and felt very warm. The biggest highlight of the house is the overall kitchen, where you can cook by yourself. The most satisfying hotel on this trip.

I stayed for two night and it was overall satisfying stay. The room is clean enough and i liked the bedroom and living room was separated. It was spacious enough to open the suitcases on the floor. There was only one set of towel for two people but when I requested housing lady gave me quickly. I also requested late check out and it was 20 euro per hour and only available until 2pm. But when I called the reception the guy told me it is 15 euros. I had to pay with my card not cash because of the wrong information. But it was good stay and I would like to visit again next time.

One tiny elevator, many stairs, and outdated magnetic key cards that too often don’t work, spoiled my first positive impression. One morning I came down to the reception three times and eventually the receptionist went upstairs with me to help. But I almost missed my paid tour. The front desk and house keeping staff was always smiling, pleasant, and willing to help. The room was small yet charming, very tidy and clean, with a great view of the central square. Windows with good insulation so the noise from the street was minimal. The bed was comfortable and the bathroom small but with a tub! The breakfast hall was gorgeous and the breakfast decent, with mainly French pastry and desserts, besides cheese, ham, pastry (breads and sweets) and some fruit and vegetables. Besides the renovated facilities and excellent location, there is no pool, sauna, spa, gym or any other amenities that would qualify this as a 4* hotel. Also, I forgot my iPad in the room safe when I checked out. The hotel contacted me and offered to send it to my new destination. However, they did not actually send it by express mail even though they said that they did. My iPad arrived to Montpellier after I had already left. I waited for it three days ( it’s 1h away) but because they didn’t check the SEND ON SATURDAY option on the mailing form, the device spent the weekend in the post office. The fee that they asked me to I pay was 37€ because as they said it was sent express mail and with insurance - however when I asked the hotel in Montpellier to send it to Barcelona (another country and 3,5h away) I paid almost the same amount!? Plus the hotel used “peek’in” service so I immediately had insight into the delivery progress online. The worst thing for me was that they kept on sending emails insisting they were right and tried their best to help, instead of admitting they made a mistake. I appreciate their effort but it’s better to work smart rather than hard. Instead of having to thank someone for trying I need my iPad delivered to me on time. Perhaps there are too many women in the management that are taking things too personally? 🤷🏼♀️

This hotel is located within the city walls pedestrianise area but is assessable by car as the entrance to the car park from the main road. Very close to all major tourist location. The bed is comfortable with a decent shower pressure. The breakfast is good with a good variety of hot and cold food selections.

The staff were very friendly and helpful. The hotel is clean and modern. The restaurant was a plus. The room was fine, except the internet had really slow connection. Did not like sharing a room when there was a bathroom with no sink (how do you watch your hands when your roommate is in the shower area?). The shower area had only a curtain - so no sound protection. Could not get the room cold enough even with the lowest setting for temperature and the fan on high. We were both too hot.

和網站的照片完全不一樣.空調幾乎不製冷，熱死了，

Everything is very good at the hotel, the decoration and sanitary conditions are not bad, but there are big problems at the front desk of the hotel. Not all front desk staff, but a thin middle-aged man on duty between 10pm and 11pm at the front desk was very rude. When he returned to the hotel at about 10pm on January 7, 2022, he found the door closed and rang the bell, but there was no one at the front desk. So I pressed the bell a few times, and after a while the tall, middle-aged man on duty came to the door and yelled at me as a customer, then argued with me and accused me of ringing the bell as a customer almost woke the hotel (After telling another front desk staffer the next day, the staff said the ringing was displayed on the phone with the front desk and staff, and strangely, the staff member didn't hear me through the phone while ringing last night Wait a minute, so I rang the bell a few more times). I was uncomfortable expressing the staff's attitude and the yelling seemed to be treating a madman, who replied, ”Yes, it's treating a madman.” In summary, it is not so simple to ring the bell. The professional accomplishment of the staff, and the waiting for people to receive things, obviously do not meet the needs of the hotel staff, and the face of different guests obviously feel racial discrimination, have complained, Waiting for a response from the hotel. Think twice about booking this hotel, and meeting the thin high school man can be extremely uncomfortable.