Peguera Apartments

On arrival in this hotel the first thing we noticed was the extreme cleanliness and the pleasant aroma in reception area. Check in was quick and easy, greeted by friendly staff, offered a lovely cold glass of bubbly 🍾. On arrival to our room we were really impressed which was a standard room, plenty of space unlike some of the comments stating otherwise. The layout of the shower toilet & sink didn't have any issues with us as we have stayed in other hotels in Spain that has a similar layout. Room is beautiful & bright, absolutely spotless, no complaints, room cleaned everyday to a high standard, think the housekeeping lady was called Maria, sorry if I've got your name wrong but thank you, we stayed in room 437 from 20 Oct to 25th. The food and restaurant was outstanding! A big thank you to all the hardworking staff. All staff are very friendly & polite, stunning hotel sums this up and would definitely return. Thanks again Garry & Sharon.

We arrived at this hotel and first impressions of the foyer were great. We were given a glass of cava and told we had been upgraded. We were helped with our luggage to our room, which was down a flight of stairs that my husband struggled with. This was potentially going to be a problem every time we left the room (no lift to this part of the hotel). Upon entering the room our initial feelings were that is was very small. There was a sea view from a small window, no patio doors. We unpacked and both agreed that the space, the fact that there was no kettle or even a mirror did not represent 5*. The more we tried to place our toiletries and other possessions around the room, the more we knew this wasn’t going to work. The air con was on full and we feel this was masking the smell. The room was musty and damp. Regardless, we tried to make the most of things and proceeded to get ready for dinner. Because my husband had showered and the bathroom was steamed up, I had nowhere to apply my make up. Dinner was a solemn affair because we were both stressed and disappointed that we had paid a fortune for a room that was worse than any other room we had ever stayed in. We asked at reception whether we could move to the deluxe room we had paid for and we were treated by the guy on reception as though we were being a nuisance and he even sighed! He said we would have to return to reception in the morning to ask then. We returned, reluctantly, retired to bed after a long day travelling only to find the smell of the room was now even more noticeable and the bedding was cold and damp! It then got worse. There seemed to be no insulation because the restaurant adjoining our room was very noisy and we could literally hear every word that people were saying. There was also a toilet for this restaurant outside our door and again the noise of the flushing chain, the water system, meant we couldn’t sleep. This room,number 20, should not be given to guests. So, after breakfast we found ourselves at reception once again. We were told that we could change rooms but that we had to wait until it had been serviced as there were still people in the room. A morning of repacking and hanging around until the room was ready. Not the best way to start a holiday. Still no apology or explanation why we had been given a room of a lower standard than we had paid for. At lunchtime we were finally in room 243 on the second floor. Much more spacious (which is why I’d chosen it in the first place), spotlessly clean, superb bathroom, tea making facilities, lots of storage and light and airy. The double glazed patio doors kept out every sound on the street and we didn’t once hear any noise from neighbouring rooms. Bliss. The only thing I would say was that I couldn’t hang midi or maxi dresses in the wardrobe as the hanging space wasn’t long enough. So, for the rest of my review: We stayed on half board basis. The food was excellent. The quality and the range of choices. Someti

Fabulous, friendly stay with everything you need for a short break. The rooms are all different ..some have balconies some not. Our room was small but had everything we needed including a fridge and coffee machine , Although the balcony overlooked the street ... we didn't mind the street noise ...others might prefer not to overlook street. Staff are the key in this hotel ... friendly , helpful and efficient ...they all worked hard . Close to both main High Street, beach , and bus stop for Palma ..it suited us well. A small pool and a rooftop terrace are a bonus. Breakfast was super ( great value for money) ; a selection of hot and cold items, cereals yogurts and fruit .... plentiful. If you are looking for luxury, stunning views and gardens then maybe this is not the place for you ... but for us it was excellent and we would return another time. It provided excellent value and felt safe and friendly. Carlotta and her team did us proud. Thank you

I’m just back from the hotel and I really enjoyed my stay there. Firstly, the staff are fantastic. All are friendly and helpful. The common areas of the hotel are lovely - spotless and beautifully designed. I would suggest a couple of areas for further improvement. I had a basic room. It was a good size and the bed was incredibly comfortable The room did seem need a bit of refurbishment to bring it up to the standard of the communal areas. The Balcony door is quite old for example. The bathroom toiletries were a bit basic too - unattractive squeezy bottle with thick green liquid. They didn’t feel very luxurious to use. Secondly, the loungers on the gorgeous roof terrace were a bit uncomfortable. There’s a bar that sticks into your back. I offer these suggestions in the context that I think this is a super hotel. Breakfast was fantastic. Massive choice and lovely to have eggs made to order. Thank you to all at the hotel - I hope to return!