Friendly service and nice room with free drinks in the mini bar (in many hotels these days they are empty).
It is unclear to me that the parking costs are 19.95 euros. It was not clearly stated prior to the stay and during check-in.
Eventually these were waived by the beverage manager. Friendly man.
I will come here again despite the Danish lady behind the reception who was rather sharp and curt.
Rooms are relatively small. Staff are helpful. Very close to the beach and lots of restaurants and casinos nearby. Parking is super expensive (around 49 euro)
Hotel was in a good location, right next to the metro and lots of lovely restaurants nearby. For the price, I thought the amenities in the room were lacking. No iron, some of the sachets eg. Shoe shine was torn open, a wine glass was missing, bare minimum of tea options, the bath took 40 minutes to drain, and the hot water was BURNING - burnt myself (no warning). I usually don’t complain about stays but as this a highly rated hotel and for the price I paid, I was disappointed.
The layout of the room, the bed and the desk are a bit strange, and the shower in the bathroom has no curtain. However, the Dutch can't play by the rules. It's on the 91011th floor of a building. The 12th floor is the front desk, which is also the reception for the spa, but some rooms are not in the elevator location of the front desk. It's a bit difficult to find it by going to the 10th floor. The building is next to the train station, which is convenient for travel. Leiden is like a fairy tale kingdom, very unique. It's worth a visit.
Hotel was very nice, beautiful rooms. Very friendly staff. However, the spa did not live up to our expectations. It was smaller than it looked on the pictures. Also, the gym was very small, it had few gym equipment. Overall it was a nice stay with beautiful views on the beach and the city.
Nice NH with pool and some wellness facility. Everything was good apart from having to wait for the room to get ready. We checked in at around 16:20 but the room was not ready for another 25 min.
Hotel near Centrum,Hague84% of visitors choose this area
GGuest User2024.05.05
Reception and check-out were excellent. The concierge Ivo is a top in his field. We had a junior suite at the front. The room was really spacious. We think the bathroom and the bed are excellent. The cleaning could have been a little better for the level of this hotel. Clutter under the bed, stains on the carpet/curtains, dusty edges and surfaces. Breakfast in the room was initially messy, but the staff resolved it neatly. The breakfast was tasty, but not special at all. For the level of this hotel you would expect, for example, fresh orange juice, but not so. A missed opportunity! The staff at Des Indes makes the difference. They are very hospitable, service-oriented and ensure that we continue to choose this hotel.
It is located close to Den haag World Forum (5 minutes).
The reception was also kind enough to upgrade the computer twin room to a superhero twin room.
The veranda was spacious and nice, but the downside was that the nearby amenities were more than 10 minutes away, but everything was good.
Prima grote schone kamer (eigen keuze), maar in de toilet nog een laatste papierrest niet doorgespoeld en een lange vrouwenhaar in de douchebak, iehhh! Bedden en kussens heerlijk! Ontbijt grandioos uitgebreid. Lokatie is dicht bij strand maar wel midden op een druk kruispunt, beetje ‘nouja-uitzicht’. Service receptie en restaurant super vriendelijk!
Very Good
71 reviews
8.2/10
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AAnnaHotel was in a good location, right next to the metro and lots of lovely restaurants nearby. For the price, I thought the amenities in the room were lacking. No iron, some of the sachets eg. Shoe shine was torn open, a wine glass was missing, bare minimum of tea options, the bath took 40 minutes to drain, and the hot water was BURNING - burnt myself (no warning). I usually don’t complain about stays but as this a highly rated hotel and for the price I paid, I was disappointed.
LLuoluohebaobaoThe layout of the room, the bed and the desk are a bit strange, and the shower in the bathroom has no curtain. However, the Dutch can't play by the rules. It's on the 91011th floor of a building. The 12th floor is the front desk, which is also the reception for the spa, but some rooms are not in the elevator location of the front desk. It's a bit difficult to find it by going to the 10th floor. The building is next to the train station, which is convenient for travel. Leiden is like a fairy tale kingdom, very unique. It's worth a visit.
RRobine EsmayHotel was very nice, beautiful rooms. Very friendly staff. However, the spa did not live up to our expectations. It was smaller than it looked on the pictures. Also, the gym was very small, it had few gym equipment. Overall it was a nice stay with beautiful views on the beach and the city.
GGuest UserRooms are relatively small. Staff are helpful. Very close to the beach and lots of restaurants and casinos nearby. Parking is super expensive (around 49 euro)
OOndernemer in VeranderingPrima grote schone kamer (eigen keuze), maar in de toilet nog een laatste papierrest niet doorgespoeld en een lange vrouwenhaar in de douchebak, iehhh! Bedden en kussens heerlijk! Ontbijt grandioos uitgebreid. Lokatie is dicht bij strand maar wel midden op een druk kruispunt, beetje ‘nouja-uitzicht’. Service receptie en restaurant super vriendelijk!
GGuest UserFriendly service and nice room with free drinks in the mini bar (in many hotels these days they are empty).
It is unclear to me that the parking costs are 19.95 euros. It was not clearly stated prior to the stay and during check-in.
Eventually these were waived by the beverage manager. Friendly man.
I will come here again despite the Danish lady behind the reception who was rather sharp and curt.
GGuest UserIt is located close to Den haag World Forum (5 minutes).
The reception was also kind enough to upgrade the computer twin room to a superhero twin room.
The veranda was spacious and nice, but the downside was that the nearby amenities were more than 10 minutes away, but everything was good.
GGuest UserNice NH with pool and some wellness facility. Everything was good apart from having to wait for the room to get ready. We checked in at around 16:20 but the room was not ready for another 25 min.
GGuest UserReception and check-out were excellent. The concierge Ivo is a top in his field. We had a junior suite at the front. The room was really spacious. We think the bathroom and the bed are excellent. The cleaning could have been a little better for the level of this hotel. Clutter under the bed, stains on the carpet/curtains, dusty edges and surfaces. Breakfast in the room was initially messy, but the staff resolved it neatly. The breakfast was tasty, but not special at all. For the level of this hotel you would expect, for example, fresh orange juice, but not so. A missed opportunity! The staff at Des Indes makes the difference. They are very hospitable, service-oriented and ensure that we continue to choose this hotel.
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