We stayed 5 nights with my brothers , and we loved this place ! The staff is so kind and attentive to customers, a very nice experience in this hotel that I will not forget, thank you all for everything ! đ
Before writing this review, I thought for too long about whether I should write this or not.
I wish people didn't know how friendly and warm the staff at this hotel is.
I wish other people didn't know how happy it is to eat a delicious breakfast while listening to the sound of birds and carriages and the sea breeze.
I wish people didn't know how enjoyable it is to walk back to room with a clean and beautifully maintained garden.
Above all, I hope the others don't know how fantastic it is to sit on the beach in front of the hotel and drink beer while watching the sunset.
I hope that when I travel here again, people will notice what this place is good and it won't be so full that I won't be able to stay here.
I was planning to stay on the Gili for two days, but stayed for two more. Although I had to give up southern Bali tour, I was able to have a happier time thanks to it.
I don't want to go home.
I don't want to go to work.
Such a mesmerising stay. Shout out to Ms Erna from the front office who went beyond and above to decorate our room and arrange a cake for our anniversary. We really enjoyed the staycation here. Â All staff from the breakfast place, bar, reception, spa, everyone giving us warm welcome. We will definitely never forget this Indonesian warm welcome. itâs such a heartfelt that we have to leave this place. Wish to come back again.
The staff were absolutely awesome, always friendly and helpful.The location is great! While the hotel doesn't provide bottled water in the room, they do offer free fresh and filtered water outside the rooms, which is a nice touch. The room was definitely value for money, and with convenience stores nearby, it's a very practical place to stay.
Nice structure with beautiful pool in front of the sea but there is no beach except when there is low flood. Breakfast is not rich and repeated but good. nice staff. spacious but not very clean room, good cleaning. Hair dryer on request at reception without extra payments and two bottles of water per day free.
Hotel near Senggigi Beach,Senggigi100% of visitors choose this area
TTuzitadie2024.11.14
The hotel has a pleasant atmosphere. It's only a 1.5-hour trip by taxi to Senggigi Pier, then a speedboat to Bali, and the taxi fare was just 18. The staff were very responsive, and the sunset views from the hotel beach are stunning!
An excellent option if you are looking for a villa in the Balinese style. It is located in a quiet and clean side of Trawangan, away from the noisy club hotels. The house has two air conditioners, it was always cool, no dampness, no insects, including mosquitoes. The rooms are cleaned every day. The staff is responsive, they helped rent a bike, organize an excursion and other requests đđ» of course, you should not expect sterile cleanliness in a wooden house, but I really liked this experience of living in a traditional style house.
The breakfasts are delicious, and I really liked the fresh juices. The beach - the water and the shore are clean, but to enter the water you need special shoes because the whole island is surrounded by coral reefs and pebbles
JUST STAY AWAY FROM THIS DISHONEST HOTEL.
While the hotel's facilities are adequate and its location offers acceptable proximity to the port, the poor service we experienced did not justify the significantly higher price we paid for a supposedly four-star resort.
Specifically, the bidet in our assigned room was not functioning. When we reported this, a front office supervisor named Ute was demonstrably dishonest, claiming that all rooms had non-functional bidets due to a 'western style' and offering more toilet tissue as a solution. This excuse proved false when we checked several other rooms of the same type and found their bidets to be working perfectly. Upon confronting Ute with this discrepancy, she continued to deny her initial statement, offering unreasonable excuses and failing to provide any apology or resolution. It was only after escalating the issue to the Manager on duty that we were finally moved to another room with a functioning bidet. The fact that a HOTEL SUPERVISOR LIED to keep us in a room with a known issue while others were available is unacceptable.
Despite the convenient location, I cannot recommend this hotel due to the substandard service and lack of transparency. There are likely other establishments in the area that offer a far superior experience for the price.
I do recommend you guys for this hotel especially for muslims. Clean enough, the cafe also very nice i love the enviroment of the hotel ya.smell good.and the staff ohoo so friendly, kind and goodlooking. i'm so touch with their housekeeping 5days stayed there my room always clean they also helped me fold my clothes LOL. overall I LOVE IT!
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9.0/10
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9.6/10
Amazing
CamposI had an amazing stay in this resort. The room was beautiful big and clean. It had a porch with an access to swimming pool to share with two other rooms. Apart the main pool and restaurant area in from of the beach was just great. I stayed on my own for two days and wouldâve love to extend my stay longer. All the staff was so attentive and helpful and so friendly. I will recommend it to anyone, specially couples of families⊠but for solo travelers looking to some quiet and relaxing time is also perfect. Will try to come back again
GGuest UserWe really loved staying here! The staff is super friendly and so helpful. They really made us feel at home. The pool is super big and the beach is right behind the pool, which is super convenient! The breakfast was amazing and there is so much to choose from! The best we had during our entire trip! The location is okay. We rented motorbikes (which is possible to do at the reception, which is amazing!) and it was easy to transport ourselves. You can also take a Grab to different restaurants and shops, which was really easy. The only con was that we had a mini cockroach in the room, which I think is unevitable in Indonesia (we had a ground floor room). Also there was a bit of a sewer smell in the bathroom sometimes. It did not bother us during our stay though. Overall we really enjoyed it! Thank you for the great experience! âš
AAnonymous UserIts a very good hotel with good services, they even gave me a free upgrade, but the hotel is just old i guess, cleanliness is not so up to standards, my skin felt immediate sticky after sitting and lying on the bedsheet( i just showered). And i believe that i got bed bugs from this hotel. Amenities in the room wise are also so old that everything got so rusty. Overall services was excellent, but might not come back again
GGuest UserVery great service from the staffs, everyone was friendly and helpful. Even before I arrived, the communication with the staff through WhatsApp was helpful.Â
The view from our room was breathtaking. One thing to note is there were quite a few rove beetles found in our room especially the balcony area (we went when it was rainy season).Â
The area of the room is large, even with added bed, we did not feel cramped at all. The toilet area is also large and clean, with the toilet and shower area separated with doors. The towels given are clean and fluffy.Â
Breakfast was amazing! All the food that we tried are delicious. (It is an a la carte type of breakfast)
All in all, we were very satisfied with our stay here and will definitely stay here again if we visit Lombok.
MMarkongCertainly! Hereâs a positive review you can use or adapt for your stay at Merumatta Senggigi Lombok:
âž»
A Wonderful Stay at Merumatta Senggigi Lombok
I had an unforgettable stay at Merumatta Senggigi Lombok. From the moment I arrived, the staff made me feel incredibly welcome with their warm hospitality and friendly service. The resort itself is beautifully landscaped, with lush gardens and traditional architecture that blend perfectly into the natural surroundings.
My room was spacious, clean, and tastefully decorated with a touch of local charm. I especially loved waking up to the sound of the waves and enjoying the stunning ocean view from the balcony.
The beach is just steps away, and itâs pristine, peaceful, and perfect for relaxing or catching a sunset. The pool area was another highlightâwell-maintained and surrounded by tropical greenery, making it ideal for lounging the day away.
Breakfast was a delight each morning, offering a good mix of local and international options. The restaurant staff were attentive, and the food was consistently fresh and flavorful.
Overall, Merumatta Senggigi offers a tranquil retreat with top-notch service, beautiful surroundings, and a genuine sense of island hospitality. I would happily return and recommend it to anyone looking for a relaxing getaway in Lombok.
GGuest UserExcellent hotel, very friendly staff. Excellent breakfast. Beautiful pool with a beautiful framework, even if it deteriorates in case of rain.
I recommend!
TTigrah12Amazing experience. The staff went above and beyond to make us comfortable. Greeting us on arrival with fresh coconut juice and friendly conversation.
We stayed at the one bedroom villa for four nights. The villa is beautiful, with a big private pool, kitchen, and sitting area. The room is open air, very well ventilated, with a mosquito net around the bed and a fan that blows directly on the bed from inside the net. There is even an AC unit behind the fan for extra comfort, although we found it unnecessary to use. The bathroom is clean and large with a freshwater shower and even hot water! I expected bugs would be a problem, but was surprised by how few were around. The staff brought breakfast to our villa each morning at the time we requested along with hot fresh coffee. (French press coffee. Not instant.) The staff even offered free laundry service for us! Aari, the staff member who catered to us during our stay, is passionate about vegan cooking and offered to give us cooking lessons during our stay.
All the staff spoke fluent English and another staff member mentioned he speaks French as well.
We could not have asked for a more perfect and restful location. Highly reccomend for couples or people looking to get away from the crowds. Please check this place out!
Thank you to Aari and the other wonderful staff!! You are so kind, welcoming and sweet!
GGuest UserJUST STAY AWAY FROM THIS DISHONEST HOTEL.
While the hotel's facilities are adequate and its location offers acceptable proximity to the port, the poor service we experienced did not justify the significantly higher price we paid for a supposedly four-star resort.
Specifically, the bidet in our assigned room was not functioning. When we reported this, a front office supervisor named Ute was demonstrably dishonest, claiming that all rooms had non-functional bidets due to a 'western style' and offering more toilet tissue as a solution. This excuse proved false when we checked several other rooms of the same type and found their bidets to be working perfectly. Upon confronting Ute with this discrepancy, she continued to deny her initial statement, offering unreasonable excuses and failing to provide any apology or resolution. It was only after escalating the issue to the Manager on duty that we were finally moved to another room with a functioning bidet. The fact that a HOTEL SUPERVISOR LIED to keep us in a room with a known issue while others were available is unacceptable.
Despite the convenient location, I cannot recommend this hotel due to the substandard service and lack of transparency. There are likely other establishments in the area that offer a far superior experience for the price.
AAnonymous UserLocation is good facing the beach, there are activities at the beach, ie electric motorcycle
Very crowded during my stay due to local bank annual event
Wifi is very week in the building, seriously need improvement
Breakfast is ok, nothing special.
During shower, the hot water is not possible to adjust, the water either too hot or too cold during shower.
Wonât come back again due to the wifi & hot water issue
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