Hotels With Spa in West Nusa Tenggara, Indonesia

Lovely hotel, service is good. We stayed in garden chalet. The anniversary and fruit touch was so nice Daily cleaning. Staff are so kind and polite. It is a 4 star and is clean. There was a smell from the loo which was solved once we told housekeeping. The resort is showing its age but nevertheless decent. Only thing is doors do not seal so creepy crawlies are always in. We were not too fussed - some days only saw ants which was annoying but otherwise ok. The beach had no lifeguard so if you do go in it’s at own risk. We wouldn’t suggest this as waves are always high good for surfers. Amenities there is a mart walking distance and a spa. Not much else including food places you have to get a grab or drive. You get a free photoshoot which is really good as you get to keep a printed photo for free! Breakfast is decent nothing special. View of palm trees and beach is amazing.

Very great service from the staffs, everyone was friendly and helpful. Even before I arrived, the communication with the staff through WhatsApp was helpful.  The view from our room was breathtaking. One thing to note is there were quite a few rove beetles found in our room especially the balcony area (we went when it was rainy season).  The area of the room is large, even with added bed, we did not feel cramped at all. The toilet area is also large and clean, with the toilet and shower area separated with doors. The towels given are clean and fluffy.  Breakfast was amazing! All the food that we tried are delicious. (It is an a la carte type of breakfast) All in all, we were very satisfied with our stay here and will definitely stay here again if we visit Lombok.

We stayed with three kids in an interconnecting room. The rooms and bathrooms are clean. Rooms are a little dated, but it's not an issue. The staff are friendly. Housekeeping really fast to respond. Breakfast is more suited to local taste, although they have plenty of Western options like croissants, bread, cereals, pancakes,waffles.etc.. The pool is amazing and super clean. We can see the cleaners clean the pool evdryday.They have 3 or 4 different pools with different depth levels. Kids and adults are seen enjoying themselves. Location of hotel is close by Tajung Bias Beach which is 5 minutes walk and has a nice strip of restaurants and horse riding for kids along the beach.

Old historical hotel with very nice outdoor pool and beaches.. Rooms still old fashion and breakfast is 75% Asian traditional food.. Staff is very kind and ready to help and content clients requests..

The bathroom smells bad, the water is sometimes small, but the hot water works well. The room lighting is not good, so the room feels scary. The room facilities are quite complete there are toiletries and coffee makers, but we got our bed sheet with holes and the power outlets are not much/hidden. Inside the room is quite clean but the facilities outside the room are not maintained well, the swimming pool water is green so think about swimming again. For a pretty good location close to many centers because2, suitable for the last day before going to the airport.

Quiet hotel in an isolated location. Expect to rent a bike, but thankfully, the concierge organized a private taxi for us (Grab riders are rare outside of the airport). 5/5 service for that.

I booked a one-night stay to explore the area and hotel. The exterior is well-maintained, and the reception staff provided a pleasant welcome. The rooms were modern and clean, though somewhat small for two people. The air conditioning struggled to reach a cool temperature, even at 18°C. We considered extending our stay, but were disappointed by the breakfast, which offered more desserts and cakes than healthy options, so we decided to leave. The pool area was lovely, with a choice of two pools. The gym was adequate, with potential for a good workout, though it was limited to 20kg weight plates. Overall, it's a pleasant hotel in a central yet quiet location.

Really nothing but praise for this gem on Lombok island. The hotel is brand new, but I honestly think this will be the number 1 resort in the coming years. No matter its a family vacation, or a romantic getaway for couples, this place has it all. From the unparalleled service, to the amazing food… to some of the most breathtaking sea views on planet earth, this place has it all. From the moment you arrive to the moment you leave, your stay here will be an unforgettable experience. Truly a highly recommended hotel for anyone heading to Lombok.

The rooms are beautifully decorated and have a pleasant layout, although the cleanliness could be improved, as there were some cobwebs and marks on the walls. The air conditioning was malfunctioning and intermittently stopped working. The pool is wonderful, and the breakfast offered a wide variety of delicious options. We extended our stay by an additional night but changed rooms due to the air conditioning problem. It is quite expensive considering the location; however, if you can find a good deal, it is worthwhile. They also offer a complimentary shuttle to the center and provide free daily activities. I found their restaurant to be quite expensive, double the cost of similar meals in town, which is unfortunate as we would have eaten there if it were more reasonably priced.

The location of the hotel is very good. And the rooms and houses are also very nice. The downside is the horrible personal. They are not client oriented and hotel do not provide good level of service. First day when we arrived at the hotel we booked gili island tour with them. Booking from hotel you expect high level of service, but this was the worst excursion I have ever been to! First they not wanted to provide things they promised - no snorkelling exuipment, no towels. Water they not provided for whole day and the boat was horrible - with no stairs to get back on it after you jump in the water to snorkel. My husband needed to pull me up from hands on the boat as I could not get there without stairs on my own. From 3 islands we saw only 1. When we came to first island they sag it is too big currant and when we asked to go walking instead little bit in gili travangan - they not let us out. We saw Only gili menu. The last island also was with strong currant and we not saw it. When asked to bring to first island to walk, they asked us to pay additional. After this they offered us waterfall excursion eith reduced price, but in the end when we were taken to waterfalls we needed to pay additional for guide and entry. In the end can say - do not book any excursions with them as they cheat all the time. Massage in hotel also weak. And coackroaches are often comming to room. In the end we have not good aftertaste after this hotel visit. In the picture we added the person who is responsible for excursions and does cheating for tourists.