Hotels With Spa in Hessen, Germany

I've travelled more than 100 countries todate and have stayed in more than 15 different hotels in Germany. In terms of service level, the hotel staff during check in wasn't that friendly nor warm at all. The Staff even took deposit on my debit without informing me (she only mention about hotel tax). She only inform me after I noticed EUR80 being deducted and asked her about it. On the day I left on 26th Apr at around 6am, there was only 1 staff at the counter but he was at the crew only counter. He rejected my request to store my luggage with the hotel even though I will be returning in a week's time and check in again on 2nd May. He didn't even bother to check my next booking and simply told me to store it at the airport. The hotel also deducted hotel tax for 2 persons even though I was the only one checking in on 24th Apr. I emailed the hotel about this and agreed to rectify this overcharge (by the hotel) when I check in on 2 May. Unfortunately, I injured my ankle on 28th Apr while travelling around Munich and have not recovered since. As it is very inconvenient for me to drag my big luggage together with an in injured leg (I have been limping), I had to book Hilton hotel which is located much closer to the train station and the airport. Obviously, Steigenberger rejected my cancellation request since the booking is non cancellation. Well, for the sake of my poor ankle, I have no choice but to forgo the close to US$400/- paid upfront to the hotel. But never never again will I ever book this hotel again. Btw, Staff at Hilton and the other hotels I've stayed in the last 1 week were much more friendlier and helpful. Hilton is even willing to store my luggage for 12 days.

Shout-out to Eshan from guest relations for the warm welcome to the hotel. From the onset even before we reached the hotel, they already extended a very warm welcome by helping me handling my delivery and ensuring it is kept safely! Exactly the experience I need for a comfortable stay. Hotel looks really clean and neat. Hotel was very near to the airport (one link bridge away at level 3). Had all the facilities like Starbucks n bakery.

Several friends agreed to travel together and needed to transfer and stay for a while. The hotel is near the airport. You can take public transportation and get off at the ”Airport Train Station”. It takes more than 10 minutes to walk. It is also easy to find according to the navigation. We arrived very late, and the hotel staff was very patient and meticulous to check us in. Booking is relatively convenient. At first, we did not choose breakfast, and later canceled the original order and chose ”breakfast included”, which was very convenient. If you want to be sent to the airport, just make an appointment with the staff at the front desk in advance. It costs 5 euros per person, which is quite convenient. The room is relatively spacious, and there are many room types to choose from. The breakfast is also quite satisfactory. Some of them are on the menu, but not on site. You have to tell the waiter your needs and they will make them separately. Overall, I am satisfied.

Overall good, but no Internet Access during my two night stay that was disappointed.

The location is on the southern edge but very close to the city center to the north. The view from the high-rise balcony room is very open. The room facing southeast faces the cemetery. If you mind, please let us know when you check in.

Quite place near the airport. Clean and pretty new. Buffet for dinner was very small. Convenient for a transfer

It's a good place for business trips. The price is a bit high, but the view is still very good. The picture shows the view from downstairs, which is beautiful. Although it is on the roadside, it is very quiet. It's quite good.

I recently had the pleasure of staying at The Westin Grand Frankfurt, and it was an exceptional experience. The hotel boasts a prime location in the heart of the city, making it easy to explore nearby attractions, shops, and restaurants. The rooms are elegantly designed, spacious, and equipped with luxurious amenities, ensuring a comfortable stay. The staff were attentive and professional, providing top-notch service throughout my visit. The spa and wellness area offered a perfect retreat for relaxation after a busy day. Overall, The Westin Grand Frankfurt combines luxury, comfort, and convenience, making it a fantastic choice for any traveler. Highly recommended!

Very friendly staff during check in and check out. Made the stay comfortable and enjoyable!

The building looks pretty run down from the outside but on the inside, the hotel offers everything one would expect. It's close to the inner city and close to the river. Staff is really friendly.