Hotel near Downtown Montreal,Montreal78.3% of visitors choose this area
WWahed Mokhtar2025.07.11
Great Recovery by Management – Excellent Location!”
Our stay started off on the wrong foot due to a few issues with our initial room. However, I was very impressed with how management handled the situation. They were quick to respond and offered us an upgraded room for our second night, which completely turned our experience around.
The hotel is in a fantastic location—walking distance to everything we wanted to see and do. Thanks to the excellent service recovery, we left with a positive impression and would consider staying here again.
The hotel used cheap cotton swabs, which were completely useless. The head of the cotton swab fell into my ear. The nonchalant attitude of the hotel front desk made me furious. I spent a whole night in the pharmacy and the hospital. My child's birthday dinner was ruined by them. There was no apology or regret afterwards. What's more outrageous is that when I checked out, I found that the bill had an extra adult meal fee. When I asked the reason, they said someone asked for it and asked to include it in our 320 room fee. What kind of operation is this? I said why didn't you call us to ask. I asked who it was, and they said they didn't know. Anyway, if someone asked for it, we added it. What kind of hotel management is this? It's so easy to get breakfast for free... And I lost a black scarf in the hotel. I called halfway to ask if they found it. The front desk said yes, yes, you can come and get it anytime. I confirmed all the details of the scarf on the phone, and drove back for 1 hour to give me a gray one. ***Color blindness. This is the worst hotel experience I have ever stayed in.
The hotel lobby has a nice atmosphere. However, there are many guest rooms and the soundproofing is average, so it is easy to be awakened by the coming and going guests. The surrounding shopping stores are closed at 5 o'clock. We drove directly to the city center for dinner.
The spa was unhealthy.
The water was green and felt silly. So we couldn't relax in it. The water from the pool was passable. It was not very clear.
In my room I had no.de.rideau de.douch and air conditioning was 15 degrees all night and it didn't cool enough the ppurbun room good cosy.
This hotel is not worth the price.
The hotel is right next to the University of Montreal, close to the Botanical Gardens and the Olympic Park. It is a few minutes walk away and the location is not bad. There are not many ideal restaurants nearby. Parking is free, with a registration for a coin. Although the hotel is like a school guest house, it is clean and tidy, with a four-star standard.
The room was quite clean and the front desk brother was very good! When it arrived, the laundry room was closed too late, and the brother gave me the key to wash clothes. The surrounding area is very convenient, less than a minute walk is the net red restaurant and breakfast shop
The hotel location is good, there is a dedicated car to the airport for free, because no breakfast in time, the room is large, the hotel has a swimming pool, this time the hotel booked in Ctrip, paid the full amount, and the hotel repeatedly charged me The room rate was only found when I returned to China. Ctrip helped me coordinate with the overseas hotels and it was resolved quickly. Thanks to Ctrip. We will continue to support Ctrip as always.
A quirky little hotel that is directly on the main drag in Gatineau. The room was a good size, though the tiny bathroom left a lot to be desired; it was old, dated, and so small that the sink was in the main room.
The bed, however, was very comfortable and the desk/tv setup was great. Lots of convenient receptacles for plugging in phones and the like. The fridge in the cupboard made that cupboard very hot and I'd imagine those fridges won't last long as burnout must be a thing...
Weird, convoluted directions for getting to the hot tub from our room; make sure to leave a trail of breadcrumbs or you may be lost forever.
Front desk staff were professional and completely bilingual, which was very much appreciated.
A nice hotel at great location. Room condition was good except the airconditioner was a bit noisy, but overall my experience with this hotel was still nice. They have lots of TV channels including sports 😉
Good
103 reviews
7.8/10
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8.9/10
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GGuest UserUrban oasis, up at penthouse level with a beautiful outdoor landscape and water features in the heart of downtown Montreal. It’s located directly across from Central Train Station and metro station. Spacious, clean contemporary interior with large, comfortable beds and linen.
XXunxiangleComing to the city of ghosts, there is no loneliness anymore, everything is brilliant
Location:
The hotel is located in the most central location of the ancient city, very eye-catching, and it is within walking distance to the surrounding areas. The hotel has more than 600 rooms, and it feels like a maze when walking. There is a Starbucks on the first floor, and the restaurant is also a great location to watch the sunset.
Room size:
It's just that the room is too small. It's really too small. The suitcase is a bit hard to open. The same is true for the bathroom. If you are a little taller, you can only enter sideways.
Room facilities:
The facilities are still a little old, and there is no Bluetooth speaker. The heater is very loud.
Service:
The hotel is too big, and you still need to wait for a long time if you need a service.
Breakfast: Breakfast is charged extra, and it is a standard American Western food, but it wins in the excellent location. It feels like a vacation.
Gym and swimming pool:
When I went there, I happened to encounter the swimming pool maintenance. Unfortunately, I only swam for 15 minutes.
The gym facilities are still a little less, and the area is still too small.
Value for money: Overall, it’s pretty cool to live in a castle, but in all other aspects, it’s just average.
MMarley KThis hotel is a little gem in a super area of downtown Montreal. The room was spotless and the bed was very comfortable, with high-quality sheets and a good selection of comfortable pillows. A kitchenette made it very easy to pick up salads or snacks to refrigerate or reheat leftovers from a restaurant the night before. Breakfast is included and there’s a good selection of fruit, boiled eggs, smoked salmon, deli meats and yogurt. Cereals as well. While there were scrambled eggs, I tried them twice but not cooked to my taste. Having said that, there were fresh pastries and bagels, so a bagel with cream cheese and smoked salmon with some fruit served very well.
This hotel is very walkable to Notre Dame, Place des Arts and several theatres and museums. Lots of great restaurants to suit anyone’s tastes. The subway is literally a 3-minute walk and in 10 minutes, you can be at the Jean Talon Market, which has a plethora of foods and drinks to suit anyone’s taste palate.
I’d highly recommend Hotel and Spa Carre St. Denis and will definitely be back next time I visit Montreal.
HHenri ChauRoom: 7/10 The room is not big, much smaller than expected;
Location: 9/10 Very good sea view room, the sea is right outside the door, and this should be the favorite place for locals and tourists to take a walk and and take pictures.;
Cleanliness: 8/10 The room was cleaned very well, but there was a strong bleach smell when entering the door;
Sleep Quality: 2/10 A group of people in the next room were making loud noises and laughing unscrupulously all night. Smoking, drinking and smoking *********, they sat at the door of their room because it was on the ground floor. There were people coming in and out of the room all night, and the door opened and closed with loud noises. This was the first time I had such a bad hotel experience. Although we complained to the hotel reception, the staff came to knock on the door to remind them, also other rooms had complained too, and the staff came more than once. However, the people in this room did not stop;
QQINGHUAThe hotel is right next to the University of Montreal, close to the Botanical Gardens and the Olympic Park. It is a few minutes walk away and the location is not bad. There are not many ideal restaurants nearby. Parking is free, with a registration for a coin. Although the hotel is like a school guest house, it is clean and tidy, with a four-star standard.
GGuest UserThe hotel is next to a golf course. The room is large, the wall bed is large and comfortable, suitable for families, and it is only more than 10 minutes away from Old Quebec. The service is also very good, and there is a capsule coffee machine.
AAlicia York-BirdA quirky little hotel that is directly on the main drag in Gatineau. The room was a good size, though the tiny bathroom left a lot to be desired; it was old, dated, and so small that the sink was in the main room.
The bed, however, was very comfortable and the desk/tv setup was great. Lots of convenient receptacles for plugging in phones and the like. The fridge in the cupboard made that cupboard very hot and I'd imagine those fridges won't last long as burnout must be a thing...
Weird, convoluted directions for getting to the hot tub from our room; make sure to leave a trail of breadcrumbs or you may be lost forever.
Front desk staff were professional and completely bilingual, which was very much appreciated.
JJenny Kim1I liked the hotel location and facilities. The indoor pool was amazing and the live stage was so good. I would definitely visit here again and book the terrace view next time.
However, there are few things that I was very dissapointed.
The room was not managed well. There are white things are around the floors (it looks like painting or wall paper. I asked to change the room, but the new room has the same problem).
Hair dryer was phsically broken and not working.
Heater is not working and when I turn on, it is very noisy.
There was a party when we stayed and it was very noisy until almost 1 pm. We called at 12:30 and the reception said they send a security. However, it was still noisy after 30 mins).
AAnonymous UserThe space is very large. Highly recommended. The croissants downstairs are delicious and cheap. The front desk service is very good. They also pushed us to eat in the restaurant. Because it was our first time in Montreal, we ordered it. The scenery outside is also very good.
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