I really like this old hotel, the perfect location, the Buddha and the warm service, the Mexican service is really very good. The executive floor is set, and those snacks and coffee breakfast are free. The service is really great, people can't help but tip more.
With a stay at Hotel Doralba Inn in Mérida (Mérida Centro), you'll be within a 5-minute drive of Paseo de Montejo and Yucatan International Convention Center. This family-friendly hotel is 4.9 mi (7.9 km) from Plaza Altabrisa and 5.6 mi (9.1 km) from Plaza Galerias Mall.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and shopping on site. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Enjoy a meal at Dolores Alba, or stay in and take advantage of the hotel's 24-hour room service. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a cruise ship terminal shuttle.
Stay in one of 100 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Great stay, modern rooms. Breakfast is rich, very good experience, that is, the check-in time is too short, not strolling nearby, staying in the early morning, going out early in the morning, a little hurry.
Good basic Ibis hotel; daily room service and hotel is clean. In terms of location is at the end of Avenida Montejo, near the Patria monument. So a good hour walk from Centro Storico but you can always enjoy the beautiful houses along the way. Close to a Walmart.
Horrible service! They first gave us to a room which was fine upon entering but then we saw people’s clothes and shoes. We went back to reception. She said that her colleague made mistake and gave our room away to someone else without putting in the system. She gave us another room which was smelly like hell! I asked her to change or refund. She said its the only room left and she knows its smelly and she was sorry but she couldn’t do anything. She could only put us to another room the next day. She also refused to compensate. It was midnight. We had no local sim card so had no choice but to stay. At night there was lots of noise from boiler/machine so we couldn’t sleep. It ruined our holiday. They changed us to a different room next day but refused to compensate. We had to suffer at our own cost! The location is god and the room after changed was fine. But they made us suffer for their mistake yet refused to compensate! Such a shame for a hotel to behave like this! So if you don’t want surprise or ruin your holiday, try to avoid this hotel!
Betten waren bequem, das Zimmer ausreichend groß. Lage ist super - nicht zu weit von der Altstadt entfernt.
Leider haben wir für 2 Personen nur ein großes Handtuch und ein kleines Handtuch bekommen, Handtücher für den Pool waren auch keine vorhanden.
Die Dusche hatte wenig Druck, auch die Löcher der Duschbrause waren wohl teilweise verstopft.
The hotel is very new and is the best hotel for the entire trip. The breakfast is good, the front desk is very good, the room is better than expected, the soundproofing is very good, it is 2km away from the historical center, parking is free, there is a swimming pool on the roof, and the view is very good; the only drawback is that the toilet is designed a bit high, and a person with a height of 160 can only tiptoe 😅
NNikkilaoshiService was great we arrived almost 8pm. Be aware we did not stay at the address listed but there are 3 properties 2 mins walking to each other. We arrived at the address and there was a sign with a number to call or contact on WhatsApp. They answered quickly and came to get us and our luggage to checkin at the main building then led us to the other (3rd location). Our room room was small but clean. The pool in our building was the biggest but there was leaves inside looked unmaintained but not gross…fairly clean. There was a little “kitchen” with a fridge and microwave and coffee maker which looked like it hasn’t been used in a long time before getting to the pool…there were 2 sets of chairs at the pool. Now at the main building the complimentary continental breakfast was fruit, yogurt, granola, and coffee. The optional buffet was 190 pesos and WELL worth it many options and delicious. The main building pol was very cute and we loved the complimentary “steam bath” which is a steam room with shower heads…need to let them know 10 mins before to preheat it. They also helped arrange our excursion to cenotes which was cheaper than we saw elsewhere. We communicated thru WhatsApp no complaints I’d stay here again….we struggled with hot water often it was lukewarm but apparently that’s a thing in this area. It’s close enough to the popular area called “centro” about a 25 min walk and 10 mins to the US consulate
It was the best hotel we stayed in this Mexico trip. Hotel room was clean with good air conditioning. Shower was great too. Breakfast buffet offered many choices of Mexican food and drinks.
Not far from the Chichen Itza Pyramid Scenic Area, the hotel has a shuttle service, and the driver is very friendly. He also drove us to an authentic restaurant in the town for dinner without overcharging or asking for tips. The hotel has good facilities and a large swimming pool. Breakfast is in the front yard of the hotel. It is not a buffet, but it is delicious and filling. But give a little tip. Dinner in the restaurant is also good, and the Mexican food is not expensive.
GGuest UserHorrible service! They first gave us to a room which was fine upon entering but then we saw people’s clothes and shoes. We went back to reception. She said that her colleague made mistake and gave our room away to someone else without putting in the system. She gave us another room which was smelly like hell! I asked her to change or refund. She said its the only room left and she knows its smelly and she was sorry but she couldn’t do anything. She could only put us to another room the next day. She also refused to compensate. It was midnight. We had no local sim card so had no choice but to stay. At night there was lots of noise from boiler/machine so we couldn’t sleep. It ruined our holiday. They changed us to a different room next day but refused to compensate. We had to suffer at our own cost! The location is god and the room after changed was fine. But they made us suffer for their mistake yet refused to compensate! Such a shame for a hotel to behave like this! So if you don’t want surprise or ruin your holiday, try to avoid this hotel!
One of my favorite accommodations in Mexico. The resort was beautiful and the staff were incredibly friendly. After reading reviews of how tricky it was to find the resort we were nervous, but all we did was message the resort on whatsapp and they sent very clear instructions how to get there. You'd have to come in from Valladolid but that was a nice detour to see the city! I have stayed at big name resorts that were equally as nice that were charging triple the price, this place is an underrated gem and not crowded (we were the only two people on the resort, we felt like royalty). We will be back. As two history nerds we enjoyed that the grounds had their own mayan ruins and 3 cenotes to explore.
MMohacsiThe hotel is ok, I got a bigger room with view to the pool. There was a group of people at the pool so it was a little louder and during the day also.
I stayed in Residence Inn Merida for a month in January 2024. I liked the location and services. It’s very close to the Galleria Mall, Costco and a large grocery store. You can take bus R72 to Central Merida which is very convenient if you don’t have a car or don’t want to drive.The room is clean and equipped with full kitchen. The breakfast is included. The front desk staffs are also helpful. They helped us to arrange two private day trips to Maya sites and cenotes. The only thing I would recommend is to improve the quality and add more choices to the breakfast. Not many varieties of breakfast. The refrigerator is a little bit noisy at night.
This was my second stay at Hacienda Sacnicte; my first was two years ago. It is a gorgeous, peaceful, charming place. It literally brings tranquility to your soul. Wonderful and friendly service, fabulous food for dinner beautifully presented, amazing included breakfast. My only problem was, this trip, we had practically zero water pressure and no hot water in the shower. That was unfortunate. But I very much recommend an escape to this magical place.
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