North Boambee Valley Motels

AVOID AVOID AVOID!!! Dodgy, dirty and untrustworthy! but if you must stay here...Do NOT...under any circumstance...let these people record your credit card details when booking over the phone. Alarm bells should have rung at time of booking when prices kept changing. *********** was far cheaper than booking direct with the motel. Arrived and was charged $205 for the room. Asked if this was correct as was told $230 via email. The girl at reception said...”oh I dunno, I suppose”. So I paid and I said i didn't want anything more charged to our card that they had recorded upon booking over the phone (as I'd read previous reviews warning about this). Drove around to our room passing overflowing bins of dirty linen outside rooms and rubbish laying everywhere (reminded me of something out of the movies.. we should've left at this point but anyway). When we checked into the room, it was different to what we asked for but didn't see the point of questioning it as reception had been so indecisive and vague. After arrival, we used the laundry. It was full of sheets and towels for rooms. Thought it was odd we were allowed around all of this. 1hr later, i noticed a $10 fee charged to our card, when I questioned reception, was told it was for laundry. I was fine with being charged, but I'd previously asked for charges NOT to be put to our card and that i would pay cash. Asked AGAIN for NOTHING more to be charged to that card. Whilst doing laundry, the power tripped and reception said 'oh just go to the box and flick a few things, I dunno (more vagueness). Not a, ”let me fix it for you, or let me call my boss”.. .just vague and shrugging of shoulders. She just directed us to a power box that had live connections...no trip switches. Touching this would be very dangerous. Cannot believe she asked us to do this to be honest. Advised reception again the power was still off (our clothes were mid cycle in the machine) but just received more vagueness. She walked to a cupboard in reception and opened it up and asked me to look at it, where she proceeded to want to 'flick random switches', even asking me to do it!!! I said...'you probably dont want to do that, it'll turn power off to the whole place'. She then just told us to flick more switches in the laundry and move cords as much as we liked to try to get it all working...what the actual heck???? Despite all this....the next day after we checked out and were driving to our next destination, i noticed ANOTHER charge on our credit card. They had the hide to charge our card again... A THIRD TIME...this time it was for extra for the room where they had stuffed up the price. When I questioned them via email regarding the charge (as speaking on the phone was no use as reception's English was not clear enough to understand)...I got radio silence, for hours. That was until I gave up on receiving a reply, and said I would leave a detailed review instead and that I had blocked our card. All of a sudden, I received a reply and