Staff at check in double charged us our room fees that has been already paid. Our credit cards were asked for the purpose of deposit only though a mistake was made but was not communicate to us by the staff but only found out via credit card notification. I’m a Portuguese native speaker. It was a USD 1000+ charge on the card…
This place is absolutely amazing. The quality of the service and the facilities. The room was spacious and well equipped. The hotel has a great gym, sauna and steam room. It is clean and modern. The breakfast buffet has a wide variety of options including fruits and vegetables.
The sanitation is relatively clean, the bed sleeps all night with back pain, and the bed feels that the bed is not supportive. This hotel has just opened for a week, and there is no map. When I took a taxi, I went to another store. I thought it was the store, because the taxi software had this store.
Lovely hotel in a superb location in Old Town Porto. Can walk to major attractions, restaurants and bakeries within 5 minutes. Very friendly staff and clean environment. The hotel breakfast is delicious and freshly cooked every morning. Major credits given to the two young lady chef who prepared wonderful breakfast.
Everything is fine apart from it’s a room next to the highway. Which makes it quite noisy during the stay. Also there’s a burning smell in Porto these days that even in the room without windows open I can still smell that. Not quite sure if it’s entitled for 4 star but with 24hr fully equipped gym (yes it’s a proper gym not a basic one with a few machines like most of the hotel) it’s still a great deal.
Location is very convenient
Simply one of the best places near Porto (Porto itself is across the bridge)! Clean, big beds, comfortable mattresses. You don't feel like there is anyone else in the room with you, as the beds are spaced apart. There is a common room, kitchen, fridge, you can cook your own food. Friendly hostesses called me a taxi at night and packed me breakfast to go. Will definitely be back!
Overall very satisfied. The room is fully equipped and clean. The sink is very distinctive and the bathroom is separated from wet and dry. The hotel lobby can go directly to the food court next door, next to the bus station, and the taxi station needs to walk for five minutes. It takes at least half an hour to walk to the attractions. It is recommended to take a taxi.
Stay Hotel Porto Aeroporto is a modern, eco-certified hotel located just 950 meters from Porto’s Francisco Sá Carneiro Airport (OPO), making it an ideal choice for travelers seeking convenience and comfort. The hotel offers 102 soundproofed rooms in Double, Twin, and Single configurations, all equipped with air conditioning, free Wi-Fi, flat-screen TVs, and rainfall showers. 
Guests can enjoy a buffet breakfast served from 4:00 AM to 12:00 PM, catering to early flyers and late risers alike. The 24/7 Just Delicious snack service provides a variety of light meals and beverages throughout the day. The hotel also features a bar/lounge, bicycle rentals, and a 24-hour business center.
This new hotel is very clean, has free parking, about 15 minutes to airport , 20 minutes to Porto downtown. Gas station is 3 minutes away. The bed and pillows are comfortable.
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AAnonymous UserThe location is right in the center so everything can be reached in a short while, and the rooms were immaculate, without a spec of dust in sight. I only removed a point from the amenities because the elevator for the even floors was broken, and while it was barely an inconvenience for me I felt a bit bad for the staff for having to let me go up. Also, be sure to bring your own lock for your drawer.
姚姚The hotel is in the center of the old city, and the navigation is also very easy to miss in a path, there is valet parking service at the door, parking fee 15 euros per day. The room was unexpectedly small, but the rooftop bar could add points. Good service. The hotel is surrounded by Portuguese specialty small restaurants, very convenient.
JJinwooOne of the Best Serviced Apartments We’ve Stayed At
This was easily the best serviced apartment we’ve stayed at recently. All the facilities were brand new, and the cleanliness—especially in the kitchen and bathroom—surpassed even some 4-star hotels. Everything we needed was provided, and the interior design was excellent. The bed was also very comfortable. Great location, great price, great amenities.
Here are a few potential downsides that might matter to some guests:
• The internet was very slow. The Wi-Fi signal on the second floor was the strongest, so we used that, but it was barely sufficient for even checking emails. It felt as if the connection was intentionally throttled. If you need stable internet for work, tethering through your phone might actually be faster.
• No elevator. Our unit was located on the second floor, and we had to carry about 30kg of luggage up the stairs ourselves. Even a small, old-fashioned lift would have been a huge help.
• Noise from upstairs. Although the apartment was newly renovated, the flooring is still the original wooden structure, so noise from the upper floor can be heard. We were tired enough to sleep through it with earplugs, but sensitive guests should take this into account. Booking the top-floor unit might solve this issue, though that means climbing even more stairs.
• Early check-in confusion. We had requested an early check-in, but it wasn’t communicated properly. As a result, we had to drop off our luggage at the YOUROPO office, which is about a 6–7 minute walk from the apartment. I wonder if we could’ve left our luggage directly at the property if the message had gone through properly—perhaps someone from the team could clarify?
Despite these minor issues, I would still give this property a full 5 stars. If we visit Porto again, YOUROPO will be at the top of our list.
GGuest UserLast year I had the most wonderful stay at Menina Colina, and was excited to return. Unfortunately I now wish I had reserved elsewhere, as it has been nothing but a disappointment.
Prices are so much higher than a year ago, but I thought I got what was a good deal on the garden room. Turns out it is greatly overpriced for what is offered, as it has none of the exquisite design or attention to detail that the interior rooms have. It also seems to be neglected in terms of maintenance. The coffee machine was leaking, and after reporting it, it was made out to be my fault as I was using it incorrectly. I had to physically show a member of staff the leaked water for them to agree to replace it. I was really annoyed that they felt that they needed to demonstrate to me how it works rather than just replacing it immediately.
The next disappointment was that the room was initially not serviced at all, and no explanation was given. When you are paying $165 for a mediocre room (not even including breakfast), one would at the very least expect the bins to be emptied.
The bathroom also had a terrible smell that permeated the room, and mosquitoes were a problem too.
Management did offer me lunch or attendance of their fado show, but none of these arrangements fitted into my busy programme. I thought a small financial compensation would have made more sense. That did not happen, and nothing further was mentioned or discussed on check-out.
The final issue was the online check-out which they require. When I tried to complete it, my bill was for my entire stay, although 3 of the 4 nights had already been paid months in advance. So my conclusion is unfortunately that Menina Colina’s standards have dropped significantly, and that it is overpriced for the lack of attention to detail that is evident in several areas.
AAihaolvxingzheThe room is fully equipped with sanitation facilities, the hotel buffet is good, the egg tarts are beautiful every day, there are three types of paperback wine to choose from, drinks and various coffees ☕️ taste very good
GGuest UserNo words.... Has been a trip INSIDE a subway construction area .... And I am not kidding unfortunately. I have reserved a single room kind bed. At beginning the reception assigned me one room at 4th floor exactly in front of jackhammer operators, which made the same noises as in war scenario with 2 beds.
Then after my immediate big complain reception have assigned me another room, #209. Different scenario : that was in front of a concrete grinding crane arrives from 8pm in the morning until 10pm in the evening. at 7am the noises of the vehicles began with the relative movement alarm and in the evening after 10pm the workers who hammer gradually finished at 1am in the night. all i have timed videos to prove my experience. I asked several times to assign me a room ON OTHER SIDE (that are outside the ”war operation area”) but answer was always _ ”SORRY SIR, THE ROOM ON BACKSIDE ARE FULL AND WE DO NOT HAVE SPACE AVAILABLE” .
Today at check out I have asked a discount, as feedback the receptionist charged me 20EUR more for 2 peer juices I have got from minibar......
I do not know how to describe this experience, I have been many times in Intercontinental and I have been always satisfied.... BESIDE THIS LAST TRIP THAT IS REALLY SOMETHING I WANT TO FORGET
Travellers' take extreme care going there !! At least until the subway works under room balcony are finished !!! Can not upload pictures the website tell me ”unable to lad” but I can sent ll of them separately
PPingshuixiangfengThe most comfortable hotel I stayed in during this trip to Europe. Not only is the room large, the hygiene and facilities are very good👍, but the location is also very good, and most attractions can be reached on foot.
EEmilyI recently spent four nights at Aparthotel Oporto Sol, and while my stay was overall okay, it came with a few drawbacks.
First, the location is a bit outside the main area of Porto, which required some extra effort to get into the heart of the city. While the surroundings were quiet and less crowded, I did find myself relying on public transport or taxis more than I would have liked.
One of the main issues was the absence of air conditioning in the bedroom. During my stay, the temperatures were warm, and it made things uncomfortable at night. Opening the windows was not an option due to the presence of mosquitoes outside, which meant I struggled to find a comfortable sleeping temperature.
On the positive side, the apartment itself was spacious and generally clean. The amenities were adequate for my needs, and the staff was friendly and helpful, albeit a few blocks over. I appreciated the kitchenette, which allowed me to prepare some of my own meals during my stay.
In summary, while my stay at Aparthotel Oporto Sol had its merits, the lack of air conditioning and its location outside the main area impacted my overall experience. If you're sensitive to heat or prefer to be in the city center, you may want to consider other options. Otherwise, it serves as a decent accommodation for those seeking a quieter spot.
GGuest UserOur family reserved 3 rooms and arrived on a very early flight . Jose was kind enough to get 1 of our rooms ready within an hour so we could at least wash up, rest for a bit, and refresh before going out for the day. He continued to take care of us throughout our stay with anything we needed, while being extremely kind and personal. He is an excellent representative of the quality and care the hotel offers. We also liked the ambiance of the hotel. It was nicely lit and decorated in a fun, eclectic, and relaxing fashion. Our room rate included the breakfast which was an amazing spread with much variety, highly recommend. Location was central, easy walking distance everywhere. Small disappoin**ent was lack of gym. I know we walk around alot but it would’ve nice to have the option as my husband and son like to exercise quite a bit. In addition, the TV lounge room which can be nice for teenagers/kids to use while waiting for our rooms to be ready was rather plain in terms of interior design, just gray concrete walls, as opposed to the interesting and colorful designs of the rest of the hotel. This is just an observation, I would definitely recommend this hotel and would come back again.
JJames in ShanghaiWe checked in, there was no wait, and the staff were friendly and knowledgeable. It was a great touch that the staff member offered to show us a map of Porto and the key things he would recommend doing in the city.
I can’t stress enough just what an excellent location this hotel is in, no public transport is required. All the key sights are within a short walking distance. It is also very walkable from the train station.
The room was great, with adequate lighting, a huge TV and some excellent shower products. The bed was relatively firm and comfortable.
We enjoyed breakfast for the 3 nights. There had been a miscommunication about the price of this, however, the hotel manager was very helpful in rectifying this via email communication after the stay.
The young female staff member we engaged with for breakfast each morning was also very friendly, warm yet professional.
As IHG Platinum members we decided to try this Hilton property and were not disappointed. It was excellent from start to finish and the prompt reply and rectification from the hotel manager is testament to the care, detail and excellent management of this property. I highly recommend this hotel for your stay in Porto.
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