As already commented by other guests, the hotel is in dire need of major renovations. I'm sure it was a grand hotel in its heyday. What need to be changed in the rooms ? Well, just about everything; furniture, bed, bathroom tiles, sink (there are always little cockroaches running around in it), shower with no hot water even after I informed the staff, television, cupboard with musty smell.
The good thing about this hotel is its convenient location, and very professional and helpful staff.
I read many reviews about no air-conditioning, old bedsheets and towels. Fortunately, these had been addressed by the hotel when I stayed there. They had chiller problem which had been addressed, and bedsheets and towels replaced.
All in all, it was value for money.
always become my favorite hotel in manado when i get break from work or holiday or any staycation with family every weekend.. with wonderfull view directly to manado bay, this hotel has everything.. bring me in sunset with her lagoon pool handmade beach, wide range of swimming pool, and super breakfast in early morning,, how good this property.. except by her gym facilities, litle bit less workout tools however still become favorite about its SPA of Martatilaar in the point of left side building.. thanks MERCURE MANADO
Perfect location, attached to a very large shopping mall with lots of restaurants. Friendly and helpful staff, nice and clean rooms, an ATM in the hotel and a wonderful infinity pool with sea view.
Very recommended, cosy and comfy. A lot of food stalls nearby. Can easily walk to Manado Town Square for shopping. Connected with Mantos 1until Mantos 3. The view is great. Buffet breakfast is great. Change everyday and a lot of choices. Love it so much. Pleasant stay.
Was here for 1 night business trip, Overall OK stay, Receptionist - Brigita was so helpful fulfilling my request on high floor room. I still heard noise from bar across the street in early morning. Anyway room is quite spacious and amenities ok.
The location is excellent, and although I had to wait an additional hour for my sea view room, it was completely worth it. The staff at both the reception and breakfast areas were extremely friendly, and my room was spacious and clean—perfect for a solo traveler
Very Good
41 reviews
8.9/10
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GGuest UserAs already commented by other guests, the hotel is in dire need of major renovations. I'm sure it was a grand hotel in its heyday. What need to be changed in the rooms ? Well, just about everything; furniture, bed, bathroom tiles, sink (there are always little cockroaches running around in it), shower with no hot water even after I informed the staff, television, cupboard with musty smell.
The good thing about this hotel is its convenient location, and very professional and helpful staff.
I read many reviews about no air-conditioning, old bedsheets and towels. Fortunately, these had been addressed by the hotel when I stayed there. They had chiller problem which had been addressed, and bedsheets and towels replaced.
All in all, it was value for money.
GGuest UserTitle: A Truly Incredible Experience with Exceptional Staff☺️
We recently had the pleasure of staying at Tahuna Beach Hotel and we must say, it was an experience beyond compare. From the moment we stepped into the lobby, we knew this was going to be a memorable stay.
First and foremost, the staff at Tahuna Beach Hotel deserve all the praise in the world.
They were not just attentive, but genuinely caring and went above and beyond to ensure every aspect of our stay was perfect. Whether it was the friendly greetings at the front desk, the impeccable service from the kitchen team, or the extraordinary gesture from the general manager who even provided transportation for us in his own car to the pier area for our next destination, every interaction left us feeling valued and welcomed.
Despite their limited English proficiency, the staff's dedication shone through in every interaction.
-I encountered a mishap during my trek to Mount Awu, where I misplaced my instant camera. A local found it, and with the help of Gilbert, one of the hotel staff members, the camera was safely retrieved and ensured it was in good condition. Additionally, when I slipped while trekking, my local guide called Gilbert, who promptly drove himself to arrange for me to be transported back to the hotel, ensuring my safety and well-being.These acts of kindness and exceptional service truly made my stay at Tahuna Beach Hotel and Resort unforgettable.
Thank you so much🙏🏻
I can't wait to have the opportunity to return soon.
RRay v sPerfect location, attached to a very large shopping mall with lots of restaurants. Friendly and helpful staff, nice and clean rooms, an ATM in the hotel and a wonderful infinity pool with sea view.
SScuba manHad nice stay at Hotel. Staff friendly and helpful, room was good nice bed had a view. Breakfast was very good . Good value for money (budget traveler) Will stay again next time I’m in Bitung.
Was nice I enjoyed my stay and Diving great so giving it a 5/5
EEmily Rose LWe booked this spot with points to be close to the airport.
The pool provided a nice place to chill out for the afternoon, complete with a bar and decent coffee, plus a restaurant with good food. We had a lovely salad and some delicious Indonesian dishes. The staff is kind and helpful. The hotel is not convenient for walking to nearby stores and restaurants but it is possible.
The reason for the low cleanliness rating:
The room itself had not been cleaned well and we felt disgusted from the moment we walked in. There were dirty surfaces (counter, nightstand) and a very smelly bathroom (like urine). We asked the shower to be cleaned again and the staff nicely and promptly complied. They also were also very helpful when we needed to buy some medicine. However, the room was just inexcusably filthy. I hope this improves because otherwise was not a bad spot!
JJosi22The accommodation was really nice and beautifully decorated, with a lovely private area on the balcony. The location was perfect – we could reach many places quickly with a rented bike, and renting one nearby was easy. The receptionists were very friendly and helpful.
The bed was really comfortable, and the air conditioning worked great, making the stay even more enjoyable. There were a few small things, like no soap, only one towel for two people, and the water getting cold quickly, but these were just minor details. Once we mentioned them to the reception, they were quickly resolved.
Overall, it was a great stay, the price was absolutely fair, and I would definitely come back. Thank you for everything!
JJakeIf you’re foreigner or maybe national tourist, you may consider about the privacy and comfort here.
This hotel are really great with the beauty of the nature, but it ruined with the local guest. You’ll see some guest smoking in not smoke area as such as pool, the poorest is, hotel staff do nothing with it, even though there are big sign of no smoking there.
The worst are you will hear very loud annoying music around 6.am, and the funniest is the music used just by some people were doing zumba near guest room. And when asking for help to hotel guest, we get answer “there are scheduled zumba”, how tf, guest will know there will be scheduled zumba.
To be fair, cleanliness is good, food are average.
GGuest Userthe room new a bit of manteinance
the bathroom door don’t close properly and the water from the shower end up in the bedroom.
the room is slightly umid.
the water from the tab smell of rust
the swimming pool was not working when we arrive d
very chaotic in the morning with lots of children running and screaming around the breakfast table
the view from the window was beautiful we were lucky enough to get a room with sea view.
the bed very comfy.
the staff where very nice and helpful.
Buffet Breakfast with lots of choices
GGuest UserStaff at the front desk, at breakfast and roomservice are very helpful and kind.
They're very thrifty on giving towels though.
Only 1 big towel per person, so 2 big towels per room. While there is no shower curtain in the bathroom water goes all over the place so the floor gets wet.
No small towel to put on the floor. When asked for more towels they would give you only 1 small towel. Asking for 2 towels seems to be a problem.
Overall maintenance is really necessary in bathrooms even some beds.
However, again, very nice hotel, breakfast is good. Across the hotel there is a supermarket and 2 restaurants.
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