Golden Port Hotel (Zhuhai Gongbei Port Branch)

Golden Port Hotel (Zhuhai Gongbei Port Branch) Reviews

Golden Port Hotel (Zhuhai Gongbei Port Branch)

No. 1001 Yuehai Middle Road, Xiangzhou District, Zhuhai, Guangdong, 519020, ChinaView Hotel Details
Golden Port Hotel (Zhuhai Gongbei Port Branch)
Golden Port Hotel (Zhuhai Gongbei Port Branch)Golden Port Hotel (Zhuhai Gongbei Port Branch)Golden Port Hotel (Zhuhai Gongbei Port Branch)
Check available rooms for your travel dates
We Price Match
1 night

Golden Port Hotel (Zhuhai Gongbei Port Branch) Guest Reviews

8.2/10
306 review
Verified reviews
Location8.2
Amenities7.9
Service8.4
Cleanliness8.2
Filter by:
Sort by:
All reviews(306)
Positive reviews(256)
Reviews with photos/video(52)
Convenient location(34)
Great value for money(28)
Friendly front desk staff(20)
Average sound insulation(16)
Classy environment(15)
Convenient parking(12)
Close to train station(4)
Negative reviews(50)
HY1326
Ruizhi Budget Room
Stayed in Mar 2024
Business travelers
2 review
4.0/10
Posted on Apr 6, 2024
There was a musty smell when I walked into the lobby. The room was not clean enough. I couldn't find the source of the noise in the bathroom at night. It was very noisy, similar to the noise when the faucet is turned off and the valve is opened to let in air. It was very noisy.
Original TextTranslated by Google
Anonymous User
Rui Ya Standard Room
Stayed in Feb 2024
Travel with friends
2 review
9.0/10
Great
Posted on Mar 17, 2024
The location of the hotel is very convenient, it is easy to get a taxi, the room is good, the lighting is not too dark, the bed is relatively soft, the front desk lady is very easy to talk to, she said there was a problem with the room I booked, and she immediately helped me change the room. The only bad thing is that there is no disposable slipper mat
Original TextTranslated by Google
Anonymous User
Ruile Twin Room
Stayed in Jan 2024
Travel with friends
3 review
2.5/10
Posted on Feb 15, 2024
Facilities: Too bad. I need hot water but no hot water. Fortunately, the weather is getting warmer and I can barely take a shower. Hygiene: Hygiene is worrisome, the pillows are all stained, and the bathroom smells like sewerage Environment: It’s very broken, and there are red dots on the electric plug. I wonder if there’s some voyeur camera installed. The location is really advantageous. You can get there within 10 minutes by bike from the port. The bus station is also right outside the door.
Original TextTranslated by Google
Manthababy
Rui Xiang Double Bed Room
Stayed in Nov 2023
Couples
2 review
10.0/10
Outstanding
Posted on Dec 26, 2023
The room decoration is very new. There is enough space. I can sleep comfortably. I will come again next time. The shower area in the bathroom can be improved. There is no place to put things.
Original TextTranslated by Google
Wicky Wu
Ruizhi Budget Room
Stayed in Nov 2023
Solo travelers
21 review
8.0/10
Very Good
Posted on Dec 6, 2023
Very close to restaurants, shops and Gongbei Pass, worth a try
Original TextTranslated by Google
Guest User
Rui Xiang Double Bed Room
Stayed in Sep 2023
Couples
5 review
10.0/10
Outstanding
Posted on Oct 2, 2023
Clean and sanitary, thoughtful service, complete facilities, new and complete equipment, convenient transportation, the service desk lady is very enthusiastic and considerate, and takes the initiative to deliver various supplies. This is my first stop in Zhuhai. I was impressed by the experience. There are also many delicious foods nearby, and the night market is very rich and lively. Great👍👍👍
Original TextTranslated by Google
Guest User
Rui Ya Standard Room
Stayed in Aug 2023
Family
3 review
5.0/10
Posted on Oct 1, 2023
The name of the hotel is different from the actual one. They say it is the same hotel. The room size is OK, but the hygiene is indeed lacking. The pillowcase is pilling and there is a mosquito floater. The price is expensive. Check in on September 30. Ctrip is still a bit of a rip-off. The price changes every day. I booked 400 yuan a day in advance, but it became more than 300 yuan on the day. Speechless😓
Original TextTranslated by Google
Guest User
Rui Xiang Double Bed Room
Stayed in Sep 2023
Travel with friends
8 review
10.0/10
Outstanding
Posted on Oct 5, 2023
Good service attitude, clean environment, good location, convenient transportation, free parking
Original TextTranslated by Google
Guest User
Ruile Twin Room
Stayed in Aug 2023
Travel with friends
8 review
7.0/10
Posted on Sep 11, 2023
Service: The staff at the front desk at noon had a very bad attitude. I checked in around 5am and contacted the front desk at noon to ask if I could use it for two more hours for free, but it was not allowed. Compared with other hotels, it was not acceptable at all. Hygiene: The hygiene is quite good Environment: The environment is OK Facilities: The elevator is under repair. It will be more convenient if the elevator is repaired as soon as possible.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, I would like to express my sincere apologies. We have criticized and trained the front desk staff according to your suggestions. We will strive to do better. We will serve with our heart, so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!
Guest User
Rui Xiang Double Bed Room
Stayed in Feb 2024
Travel with friends
80 review
6.0/10
Posted on Mar 12, 2024
The room was very quiet at night and close to Gongbei Port. But the service was not good. When I extended my stay, I asked the front desk to ask the room attendant to tidy up the room, but when I got back to the room, it was not tidy up and cleaned. I was in a bad mood.
Original TextTranslated by Google
かみの愛
Rui Ya Standard Room
Stayed in Jul 2023
Couples
8 review
5.0/10
Posted on Aug 19, 2023
The place is a bit remote, the hotel name is different from the website, and the bathroom in the room has a strange smell
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that you have a bad stay experience. Because we took over the renovation of an old hotel, the name on the website has not been adjusted in time, which caused you trouble. In addition, we will confirm the name with the platform as soon as possible. The odor you described in the bathroom should not happen. We have strictly required the room cleaning staff to pay more attention to the details of hygiene and ensure that the rooms are well ventilated. Thank you for your feedback. We will keep the good aspects and improve the deficiencies found from the subtleties. We have adjusted the problems raised now. In addition, the hotel provides 24-hour butler to serve you wholeheartedly. If you have any questions during your stay, you can contact us at any time. We once again express our sincere apologies to you. We look forward to your visit again and wish you a happy every day! .
Windwong
Ruile Twin Room
Stayed in Jan 2024
Family
9 review
4.5/10
Posted on Feb 10, 2024
The location of the hotel is a bit remote, it takes at least half an hour to walk from Gongbei Port. The toilet is located in the bathroom, which is too small. When I take a shower, the toilet gets soaked, and the bath water does not have time to drain away. The entire toilet is soaked in water. The floor is very slippery and it is easy to slip. Overall, I feel that this hotel is very cost-effective. Poor, the price is too high, it’s not worth it at all😔😒☹️
Original TextTranslated by Google
Anonymous User
Rui Xiang Double Bed Room
Stayed in Jul 2023
Couples
4 review
7.0/10
Posted on Aug 13, 2023
Checked into the hotel in the early morning, it was raining heavily and the lobby was leaking. Maybe the staff didn't notice that there were guests in the lobby downstairs when they were patrolling? I waited in the lobby for about 40 minutes and the guy came down to deal with other things. It was raining heavily and looked very embarrassed. There were a lot of people next to me, I don't know if they were staff or what. I didn't know who to find. Later I called Ctrip customer service butler and he handled it quickly, really praise! The room downstairs is not bad and clean, better than expected. It's just that the work efficiency and service need to be improved!
Original TextTranslated by Google
Response from Property: Dear guest, hello, I am really sorry for giving you a bad experience. There was a sudden rainstorm that night, and there was a problem with the drainage pipe, which caused water leakage in the lobby. There was no hotel staff in the lobby that night, and the front desk brother also ran to the floor to deal with it. He was too busy and delayed your normal check-in. It was indeed our fault that you waited so long. I sincerely apologize to you again! I am also very happy that you are satisfied with the room. I look forward to your visit again and wish you a happy life!
Guest User
Ruile Twin Room
Stayed in Jan 2024
Family
12 review
10.0/10
Outstanding
Posted on Feb 17, 2024
Just for the location, it's less than 1km walk from Gongbei Port, and there are places to eat breakfast and supper in the neighborhood next to it. The boss was very nice and helped me collect the express delivery. He even let me park my car here when I went to Macau the next day. Great review!
Original TextTranslated by Google
XiaoweiAvg
Rui Xiang Double Bed Room
Stayed in Aug 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Sep 25, 2023
Very good environment is also good worth recommending
Original TextTranslated by Google