Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.1
Service9.2
Cleanliness9.3
Filter by:
Sort by:
All reviews(902)
Positive reviews(872)
Reviews with photos/video(141)
Large rooms(65)
Classy environment(49)
Convenient parking(46)
Friendly front desk staff(34)
Quiet & comfortable(32)
Delicious breakfast(15)
Stayed multiple times(11)
Nice bathtub(7)
Negative reviews(30)
ChowWilson
Elegant Charm City-View Twin Room With Tub
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 13, 2025
Room is clean. Bed, air con and bathroom are very good. I am sure I will check in again.
Response from Property: 尊敬的賓客:您好!感謝您選擇賓薈灣酒店,非常榮幸能為您服務。我們一直秉承着“以顧客滿意為中心”的精神,為每位顧客創造“家外之家”,感謝您對我們服務的認可,期待您及家人的再次下榻!
Response from Property: 尊敬的賓客:您好!感謝您選擇賓薈灣酒店,非常榮幸能為您服務。我們一直秉承着“以顧客滿意為中心”的精神,為每位顧客創造“家外之家”,感謝您對我們服務的認可,期待您及家人的再次下榻!
Guest User
Light Luxury Honeymoon Suite With Tub
Stayed in Mar 2024
Couple
1 review
3.5/10
Posted on Apr 13, 2024
The water pressure is not good, the water temperature is sometimes hot and sometimes cold, the carpet is not clean, there are stains everywhere, the glass door of the standing shower cannot be closed well and has gaps. The only good thing is that there is a Hong Kong TV station
Original TextTranslated by Google
Response from Property: Dear guest, Hello. We are deeply sorry for your experience during your stay at the hotel. The poor water pressure is an engineering problem, which will be reported to the engineering department. We have cleaned the carpet, but some long-standing stains may not be removed. I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Response from Property: 尊敬的賓客,您好!對於您在我們酒店遇到的空調不冷問題,我們感到非常抱歉。我們明白這對您來説是一次不愉快的體驗。經過我們的檢查,發現是由於空調系統局部故障導致的。我們已經立即進行了修復,並對整個空調系統進行了全面檢查,以確保類似問題不會再次發生。也對當班處理人員進行重新培訓,期待您下次光臨,我們將竭誠為您提供更加舒適和優質的服務。
Response from Property: 您好!非常開心我們酒店給您留下了美好的印象!酒店是全新裝修,2020年9月份開業的。所有裝修、裝飾、床品等全部都是全新的呢!配備有雅緻豪華大床房、雅韻城景大床房、雅韻城景雙床房、雅蘭圓床房、輕奢蜜月套房、行政套房等,空間大、景觀好,而且很多房型都配有浴缸呢。下次入住也可以體驗其他房型哦,祝您開心每一天。
Response from Property: 您好!非常開心我們酒店給您留下了美好的印象!酒店是全新裝修,2020年9月份開業的。所有裝修、裝飾、床品等全部都是全新的呢!配備有雅緻豪華大床房、雅韻城景大床房、雅韻城景雙床房、雅蘭圓床房、輕奢蜜月套房、行政套房等,空間大、景觀好,而且很多房型都配有浴缸呢。下次入住也可以體驗其他房型哦,祝您開心每一天。
Response from Property: 尊敬的貴賓:您好。對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。關於汽車充電樁酒店是暫時不提供的,平台也沒有上架酒店擁有汽車充電樁。但是酒店一公里左右有一個汽車充電樁,您可以自行導航過去使用,期待再次光臨!