Room 1820, Zhuofan Center, No. 666 Qiaoguang Road, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
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1 night
Chenyue Meisu Guest Reviews
4.7/5
Outstanding
154 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(154)
Positive reviews(150)
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Would stay again(16)
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Perfect for kids(12)
Well decorated(5)
Close to train station(3)
Negative reviews(4)
Guest User
Chenyue Creamy Style Duplex Loft Three Bedroom With Large Screen Projection & Mahjong
Response from Property: 尊敬的客人:您好,很抱歉沒能讓您有一個好的入住體驗,K歌需要手動接入投影,一衹話筒壞了確實是我們工作上的疏忽當天未發現,事後已經買了兩衹備用。地漏堵塞問題白天保潔打掃時並未發現有堵塞情況,因為當天是春節又是晚上,我們衹能臨時找物業過去疏通但是師傅並不專業可能效果不理想,第二天也找了專業師傅疏通地漏已疏通。熱水器是電熱水器需要手動調温方可使用。對於您提出的問題我們已逐一就行了整改,但是整個公寓三房loft複式房型都是一樣的,浴室也都是一樣的,這個沒辦法改變還望理解。晨悦美宿期待您的再次光臨!
PUN MaMa
Chenyue Merida Medieval Style Three-Bedroom Two-Bath With Large Screen Projection
Response from Property: 非常感謝您的五星好評,看到您開心分享入住體驗小家很開心,小家有多種房型可供客人選擇,如果您人多需要兩衞的房間下單時可選擇兩衞連結下單,不小心預訂成了一衞的可以聯繫管家,有空置的兩衞管家會給您升房調換哦!春夏秋冬,四季更迭,小家的大門永遠為您敞開,歡迎常來哦!
Guest User
Quadruple Room With Mahjong
Stayed in Jan 2025
Travel with friends
4 review
1.7/5
Posted on Feb 16, 2025
衛生非常差,房主不知道有沒有打掃房間,房間很大煙味,床也很硬,花灑也是壞的
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Response from Property: 尊敬的客人,很抱歉沒能讓您有一個好的入住體驗,關於衞生情況房間都是有專業的保潔進行打掃的,當天保潔打掃時疏忽了忘記看麻將機了,管家監督和檢查力度不徹底,這邊已經反饋了會對保潔進行相應的處罰,並已要求管家加大監督和檢查的力度,我們有要求客人不能在房間內抽煙,但是總是有客人會抽煙,沒辦法杜絕。飄窗墊上那個點是前面客人抽煙燙的,沒辦法恢復。您入住時反應房間有煙味,因為您入住時比較晚了這邊已經滿房了沒辦法給您調換,如果有空房肯定優先給您調換的,保潔打掃時會對房間消殺並開窗户,房間煙味可能散的慢一點。對於衞生間花灑問題您退房後我們也檢查了,花灑是好的並未損壞。