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Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(1591)
Positive reviews(1500)
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Offers pick-up/drop-offs(325)
Great location(313)
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Friendly front desk staff(114)
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Would stay again(56)
Average sound insulation(43)
Many dining options(27)
Negative reviews(91)
Nani
Discount Standard Room
Stayed in Jan 2025
Couples
7 review
3.5/5
Posted on Mar 17, 2025
The hotel location is very convenient, but the front desk lady didn’t helpfull for any information much.
Guest User
Discount Standard Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Great location and services. Good breakfast and nice receptionist.
Had a great time !
Response from Property: 親,感謝您選擇銀雲山莊,能接待您是我們酒店最“贊”的幸事。酒店位於西山腳下步行街,周邊吃飯買東西都非常方便。我們酒店主推“緣文化”主題品牌,作為我們以“緣”為主的服務理念,能與每一位顧客朋友結緣都是我們快樂的源泉,工作的動力,能與顧客您及家人結下善緣是我們的莫大福澤!有緣請您再來,期盼與您再結友緣!祝您閤家幸福,吉祥如意!
Guest User
Suyuan Comfort Double Standard Room
Stayed in Apr 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jun 22, 2023
环境:good
服务:good
设施:nice
Response from Property: 親,感謝您選擇銀雲山莊,能接待您是我們酒店最“贊”的幸事,非常榮幸能得到您的5分好評!我們酒店主推“緣文化”主題品牌,作為我們以“緣”為主的服務理念,能與每一位顧客朋友結緣都是我們快樂的源泉,工作的動力,能與顧客您及家人結下善緣是我們的莫大福澤!有緣請您再來,期盼與您再結友緣!祝您閤家幸福,吉祥如意!
Anonymous User
Discount Standard Room
Stayed in Feb 2023
Travel with friends
41 review
5.0/5
Outstanding
Posted on Apr 13, 2023
jjjhhhhh
Response from Property: Dear, thank you for choosing Yinyun Villa. It is our hotel's greatest honor to receive you. We are honored to receive your 5-point praise! Our hotel promotes the theme brand of "Fate Culture". As our service concept based on "fate", being able to establish a relationship with every customer and friend is the source of our happiness and the motivation for our work. It is our great blessing to be able to establish a good relationship with you and your family! Please come again if you have the chance. I look forward to making friends with you again! I wish you and your family happiness and good luck.
Anonymous User
Discount Standard Room
Stayed in Aug 2024
Family
25 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The hotel has a pick-up and drop-off service from the pier, which is very convenient. It's just a phone call away. The location is also good. You can walk to Puji Temple. It's very convenient. The room is also clean and hygienic. I will choose Yinyun next time.
Original TextTranslated by Google
Response from Property: Dear, the hotel is located on the pedestrian street at the foot of Xishan Mountain. It is very convenient for eating and shopping around. Our hotel mainly promotes the theme brand of "Yuan Culture". As our service concept based on "Yuan", being able to form relationships with every customer and friend is the source of our happiness, motivation for work, and good friendship with you and your family. Fate is our greatest blessing! Thank you for choosing Silver Cloud Villa. It is the most "like" blessing for our hotel to receive you. We are very honored to receive your praise! Please come again if you are destined, and we look forward to becoming friends with you again! I wish you and your family happiness and good luck!
Buhuituique
Discount Queen Room
Stayed in Aug 2024
Travel with friends
48 review
4.7/5
Amazing
Posted on Sep 11, 2024
It is very convenient to provide pick-up and drop-off services, and the location is good. It is convenient for eating and traveling. The front desk service is very friendly, the air conditioning is powerful, the breakfast is very cheap, and the room price is moderate. You can come here in the future.
Original TextTranslated by Google
Response from Property: Dear, thank you for choosing Silver Cloud Villa. It is the greatest blessing for our hotel to receive you. We are very honored to be loved by you! The hotel is located on the pedestrian street at the foot of Xishan Mountain, and it is very convenient for eating and shopping around. Our hotel mainly promotes the theme brand of "Yuan Culture". As our service concept based on "Yuan", being able to form relationships with every customer and friend is the source of our happiness, motivation for work, and good friendship with you and your family. Fate is our greatest blessing! Please come again if you are destined, and we look forward to becoming friends with you again! I wish you and your family happiness and good luck!
Guest User
Discount Queen Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on May 15, 2024
This is my third stay. I didn't book the room I wanted in advance, but I was upgraded to the same suite after I checked in. I'll come again if I'm lucky! Looking forward to next year!
Original TextTranslated by Google
Response from Property: Dear, thank you for your continued support and love. It is the most "like" blessing for our hotel to receive you. We are very honored to receive your 5-point praise! Our hotel mainly promotes the theme brand of "Yuan Culture". As our service concept based on "Yuan", being able to form relationships with every customer and friend is the source of our happiness, motivation for work, and good friendship with you and your family. Fate is our greatest blessing! Please come again if you are destined, and our friendship will last forever! I wish you and your family happiness and good luck!
Paoguowudingdemao
Kinship Family Room
Stayed in Mar 2024
Family
7 review
5.0/5
Outstanding
Posted on May 2, 2024
I have stayed here many times. It is close to the Xishan Scenic Area. It is right outside the door. I feel that the hotel has been upgraded. It is clean and sanitary. The service staff are very good and polite. There is also a massage chair in the room we booked. Unfortunately, I found it when I left.
Original TextTranslated by Google
Response from Property: Dear, thank you for choosing Yinyun Villa. It is our hotel's greatest honor to receive you. We are honored to receive your 5-point praise! Our hotel promotes the theme brand of "Yuan Culture". As our service concept based on "Yuan", being able to establish a relationship with every customer and friend is the source of our happiness and the driving force of our work. It is our great blessing to be able to establish a good relationship with you and your family! Please come again if you are lucky. We look forward to making friends with you again! I wish you and your family happiness and good luck!
Guest User
Discount Queen Room
Stayed in Mar 2024
Couples
9 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The room is relatively clean, the boss is very nice, the hotel has a pick-up service, there is a special car to pick up the hotel when you get out of the pier, and there is also a car to take you to the pier when you leave.
Because there was no room that day, the boss also upgraded our room for free. The environment is more in line with the local characteristics. The main thing is the good attitude
Original TextTranslated by Google
Response from Property: Dear, thank you for choosing Yinyun Villa. It is our hotel's greatest honor to receive you. We are honored to receive your 5-point praise! Our hotel promotes the theme brand of "Yuan Culture". As our service concept based on "Yuan", being able to establish a relationship with every customer and friend is the source of our happiness and the driving force of our work. It is our great blessing to be able to establish a good relationship with you and your family! Please come again if you are lucky. We look forward to making friends with you again! I wish you and your family happiness and good luck!
Guest User
Discount Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The front desk lady and the driver are very nice. The hotel environment is also very good. The location is very convenient. There is a bus stop at the door. There are restaurants and small supermarkets around. It is also very close to Puji Temple. I will stay here next time.
Original TextTranslated by Google
Response from Property: Dear, thank you for choosing Yinyun Villa. It is our hotel's greatest honor to receive you. We are honored to receive your 5-point praise! Our hotel promotes the theme brand of "Yuan Culture". As our service concept based on "Yuan", being able to establish a relationship with every customer and friend is the source of our happiness and the driving force of our work. It is our great blessing to be able to establish a good relationship with you and your family! Please come again if you are lucky. We look forward to making friends with you again! I wish you and your family happiness and good luck!
Anonymous User
Guestroom - Triple Occupancy
Stayed in Feb 2024
Family
3 review
1.0/5
Posted on Apr 1, 2024
The room is dirty, full of bugs, the toilet is smelly, the service is poor, the room rate is expensive, hostel standard, hotel price.
Original TextTranslated by Google
Guest User
Discount Queen Room
Stayed in Feb 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Mar 29, 2024
The service is very good. The boss is very enthusiastic. He will arrange a car to pick you up at any time. He also upgraded the room. The breakfast downstairs is also good. It is a really good hotel. I hope it will get better and better.
Original TextTranslated by Google
Response from Property: Dear, thank you for choosing Yinyun Villa. It is our hotel's greatest honor to receive you. We are honored to receive your 5-point praise! Our hotel promotes the theme brand of "Yuan Culture". As our service concept based on "Yuan", being able to establish a relationship with every customer and friend is the source of our happiness and the driving force of our work. It is our great blessing to be able to establish a good relationship with you and your family! Please come again if you are lucky. We look forward to making friends with you again! I wish you and your family happiness and good luck!
Guest User
Discount Standard Room
Stayed in Jan 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Mar 11, 2024
I came here for the second time. It was very good. The pick-up and drop-off at the pier was very convenient. The location was very good, very close to Puji Temple, and the service was also very good.
Original TextTranslated by Google
Response from Property: Dear, thank you for choosing Yinyun Villa. It is our hotel's greatest honor to receive you. We are honored to receive your 5-point praise. Your satisfaction is our great motivation. Yinyun Villa is located in the center of Putuo Mountain, surrounded by banks, restaurants, supermarkets, hospitals and scenic spots, with convenient transportation and beautiful environment. We look forward to seeing you again! I wish you and your family: all your wishes come true, good luck and health!
Heyanmaibunatie
Discount Standard Room
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on Feb 23, 2024
The hotel is located on Meichen Road Commercial Street, and you can walk two or three minutes to the original flavor. It is 8-10 minutes walk from Puji Temple. It is very convenient. The room is very clean. There is a minibus to the pier. The boss lady is very nice! Warm reminder: If you go to the island early in the morning, you can check your luggage to the hotel at the luggage storage on the east side of the pier, which costs 10 yuan per piece, and then start the blessing journey.
Original TextTranslated by Google
Response from Property: Dear, thank you for choosing Yinyun Villa. It is our hotel's greatest honor to receive you. We are honored to receive your 5-point praise. Your satisfaction is our great motivation. Yinyun Villa is located in the center of Putuo Mountain, surrounded by banks, restaurants, supermarkets, hospitals and scenic spots, with convenient transportation and beautiful environment. We look forward to seeing you again! I wish you and your family: all your wishes come true, good luck and health!
Guest User
Discount Standard Room
Stayed in Jan 2024
Travel with friends
1 review
1.0/5
Posted on Feb 11, 2024
I have been to Putuo Mountain many times, but this time was the worst experience! The air conditioner in the room would not heat up and it was only 11 degrees all night! In the end, I slept in my coat! The hygiene was extremely poor, the kettle was moldy and rusty, and the yellow water stains on the table were not wiped off... The bathroom light was not on! The boss also said that the air conditioner would heat up later and left.