City Convenience Hotel (Zhengzhou Railway Station Erqi Square) Reviews

Response from Property: Dear guest, we apologize for the unpleasant stay experience you had during your stay. Your original reservation was for a discounted king size room, which is relatively small and not suitable for double occupancy. We look forward to your next visit

Response from Property: Thank you for your love and support.

Response from Property: Your support and affirmation are like a lamp in our lives, illuminating our hearts and making our lives radiant.

Response from Property: The happy inn will never close if you are there. Thank you for visiting me, I look forward to seeing you again and wish you a happy life!

Response from Property: Dear guest: Hello! Your full score evaluation of City Convenience Hotel is the greatest encouragement and affirmation to us! We have always focused on meticulous service, perfect hotel equipment and facilities, healthy and rich food management, and try our best to present you with infinite warmth in a limited space. We hope that every guest who comes to the store can appreciate our intentions. We are looking forward to your coming again to experience more of our room types! I wish you a happy life!

Response from Property: Dear guests, hello! As the store manager, I would like to express my sincere apologies on behalf of all the hotel staff. At the same time, I can feel that you are reminding us to make progress, helping us to improve, and also giving me a direction to improve my work. Today, we found out the reasons as soon as possible and held an emergency meeting. We checked and rectified the problems you reported one by one. At the same time, we asked the front desk to understand the guests' housing needs when checking in, and authorized employees to provide free room upgrades and other services to our member customers. Thank you for having sincere guests like you to help us grow continuously. I will always keep it in mind, strengthen management, and always remind myself to supervise and guide. I hope you can give us a chance to improve. We really need loyal and true customers like you to grow with us. Finally, I sincerely wish you a smooth work and everything goes well. Next time you come again, I hope you will have the opportunity to give us patient guidance on our work improvement. Thank you!

Response from Property: Dear guest: Hello! Your full score evaluation of City Convenience Hotel is the greatest encouragement and affirmation to us! We have always focused on meticulous service, perfect hotel equipment and facilities, healthy and rich food management, and try our best to present you with infinite warmth in a limited space. We hope that every guest who comes to the store can appreciate our intentions. We are looking forward to your coming again to experience more of our room types! I wish you a happy life!

Response from Property: Dear guest: Hello! We are very grateful for taking the time out of your busy schedule to share your suggestions and stay experience. From your comments, we regret to see that this stay did not meet your expectations. For the small room problem you raised, the front desk will try to arrange a larger and quieter room for you next time you check in. Your tolerance and understanding are the encouragement and support for our work! I hope you can see our improvements and enhancements when you come back next time. I look forward to meeting you again. I wish you a happy life and smooth work!

Response from Property: Hello! Thank you for your review. We are sorry for the bad experience you had during your stay. We attach great importance to your opinions. The hotel will report your feedback in a timely manner and handle it as soon as possible. At the same time, we require the front desk to understand the guests' housing needs when checking in, and authorize employees to provide free room upgrades and other services for our member customers. Thank you for having sincere guests like you to help us grow continuously. I will always keep you in mind, strengthen management, and always remind myself to supervise and guide. I hope you can give us a chance to improve. We really need loyal and true customers like you to grow with us. Finally, I sincerely wish you a smooth work and everything goes well. I hope you will have the opportunity to give us patient guidance on our work improvement next time you come again. Thank you!

Response from Property: Dear guests: Hello! Your full score evaluation of City Convenience Hotel is the greatest encouragement and affirmation to us! We have always focused on meticulous service, perfect hotel equipment and facilities, healthy and rich food management, and try our best to present you with infinite warmth in a limited space. We hope that every guest who comes to the store can appreciate our intentions. We are looking forward to your coming again to experience more of our room types! I wish you a happy life!

Response from Property: Hello dear guests! As the store manager, I would like to sincerely apologize to you on behalf of all the hotel staff. At the same time, I can feel that you are reminding us of our progress, helping us to improve, and also giving me a direction to improve my work. Today, we immediately identified the cause and held an emergency meeting. We conducted training and rectification on the room issues. Thank you for having sincere guests like you who help us continue to grow. I will always keep this in mind, strengthen management, and always remind myself to do a good job. Supervision and guidance, I hope you can give us a chance to make progress, we really need loyal and true customers like you to grow with us. Finally, I sincerely wish you success in your work and everything goes well. Next time you come again, I hope you will have the opportunity to provide patient guidance to improve our work. Thank you!

Response from Property: Thank you for choosing our City Convenience Hotel. We are very happy that our service can be recognized by you. This is the driving force for our continuous progress. We will continue to work hard and make continuous progress. Thank you again for your recognition and support. You are welcome to visit us next time. , serve you wholeheartedly, and wish you a happy life ~

Response from Property: Dear guest: Hello! Your full score evaluation of City Convenience Hotel is the greatest encouragement and affirmation to us! We have always focused on meticulous service, perfect hotel equipment and facilities, healthy and rich food management, and try our best to present you with infinite warmth in a limited space. We hope that every guest who comes to the store can appreciate our intentions. We are looking forward to your coming again to experience more of our room types! I wish you a happy life!

Response from Property: Hello dear guests! As the store manager, I would like to sincerely apologize to you on behalf of all the hotel staff. At the same time, I can feel that you are reminding us of our progress, helping us to improve, and also giving me a direction to improve my work. Today, we immediately identified the cause and held an emergency meeting to investigate and rectify the room floor and front desk service problems one by one. At the same time, we required the project to replace new floors in a timely manner, and arranged for the manager on duty to train the front desk service. We are also gradually rectifying the issues you raised! Thank you for having sincere customers like you who help us continue to grow. I will always keep this in mind, strengthen management, and always remind myself to provide supervision and guidance. I hope you can give us a chance to make progress. We really need loyal and true customers like you. Grow with us. Finally, I sincerely wish you success in your work and everything goes well. Next time you come again, I hope you will have the opportunity to provide patient guidance to improve our work. Thank you!