Zhangzhou Longwen District Hotels

I have stayed at quite a few Wanda hotels in the past and always had a pleasant experience but the past two days were anything but pleasant. I had a two night stay in Zhangzhou Wanda Realm from the 22nd of January to the 24th of January. I have listed my grievances below. 1. Air-conditioning does not work. My room was a constant temperature of 25 degrees Celsius and even after turning on the air conditioning did the temperature not go down. I had to ask the hotel to open a window to decrease the temperature and thus let polluted air into the room. 2. I booked an executive room knowing that I would receive some benefits. Not only was the executive lounge closed but as stated in the notice, they requested we use the hotel lobby bar which was also closed. I paid 850RMB per night for this room. If I am not going to have the benefits of an executive room at least refund me. 3. Swimming pool times have drastically decreased to limited times. I know that this is Chinese New year but isn't this the time when the hotel would receive most of its guests and thus have all the amenities ready and working to make a guest stay very pleasant. 4. Breakfast buffet was below standard of a 4 star hotel. Not only was the selection of foods extremely basic but the food was severely under stock. One would think that a four star hotel would be able to plan for a busy time like Chinese New year but no, there was limited food on basic items like eggs and bacon. Staff were not prepared for such large amounts of people. 5. It seems like this hotel is closing down as many water features and other amenities are either out of order or not working properly. It is an embarrassment to call this hotel a luxury hotel. It has the facade of a luxury hotel but cannot deliver on basic amenities. Please see my photos for evidence of my unpleasant stay. The staff were very friendly and tried to help where they can but it would be better to close down this hotel than call it a luxury 4 star hotel.

The swing room is so pleasant! The room is warm and ingenious. As soon as you enter the door, you are attracted by the swing by the window. You are nestled on it to see the scenery, so comfortable that you don't want to move. More intimate is the table of five chess and cute pig bear dolls, before going to bed with friends to play a few chess, win can also hold a soft pig bear to celebrate, instantly find the joy of childhood.  The room was clean and tidy, the bedding was soft and skin-friendly, it was a Xilinmen brand, with latex pillows and silk pillows, and I slept very well. The service is also very thoughtful and responsive. The price is super high, I will stay in this room next time, I highly recommend it to friends who want to find a place to relax ^_^

The room is spacious and comfortable, clean and hygienic. Parking is also convenient. The hotel service is warm, clean and tidy. The room is warm and spacious. The hotel is in a good location. The housekeeping staff is also very friendly. There is also a tourist attraction, Minnan Water Town, near the hotel. There are many special dishes there. Friends who come to play can go and have fun~ The outdoor scenery is also very beautiful

Long trip that day so we really needed a break and this hotel was very accommodating. Comfortable needs, didn't get to use the gym though

Very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good Ok, very good.

Facilities: The newly renovated one looks comfortable, but it is a bit out of the way. Hygiene: Newly renovated, hygienic is OK. Environment: The hotel is surrounded by warehouses and is a bit messy and noisy sometimes. Service: The service lady needs to be better trained. Communication seems to be difficult: I asked her to get a power card but she couldn't give me one. When I asked her about the check-out time, she was very rigid and said that the hotel stipulates 12:00. I told her that the time I booked on Ctrip stated that the latest time was 14:00. It feels like the service staff is scheming and has poor service awareness, which naturally makes the hotel experience uncomfortable. The breakfast is also average, and the overall cost performance is not high!

環境：周邊環境好，吃飯購物也方便。旁邊就是商場。 設施：酒店有自己的停車場，但是入口不太好找，要從商場的停車場入口進去，再在裏面找酒店的專用停車場

The all-season hotel is really my choice to go out, the taste is very comfortable and warm. The environment is good, clean and hygienic. The location of the design is also very suitable. Really like

The environment is very good, equipped with a laundry room, travel is very convenient! There is a small eDonkey at the door to rent, KFC downstairs is convenient!

I stayed in this hotel on a business trip some time ago, and the experience was really great! The check-in at the front desk was very fast, the staff was very enthusiastic, and the suite was upgraded to be much larger. The room was clean and tidy, and the bed was moderately soft and hard. The hotel's breakfast was rich in variety, with both Chinese and Western food, and the taste was also good. The location was easy to find, next to the traffic light. The price-performance ratio is super high, and I will choose this place again next time I have the chance!